10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
51,505 miles

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« Read the previous 20 complaints

problem #26

Nov 012017

Traverse

  • 0 miles
I do not know if this is a takata problem because I was informed that takata went bankrupt. On November 1, 2017 I took my SUV into george nahas Chevrolet dealer due to my problem. I informed them that my airbag light went on and off. I thought it was an electrical problem because I can reach under my seat and move the wires and the light would go off. They charge me $199.90 for a diag and later informed me that it was a poor connection. I drove the car and a few days later the light went on again. I took my car in again and I thought they fixed it this time but again a few days later the light went on again. Back again to nahas Chevrolet and this time after waiting hours they told me that I needed to replace the airbag and it will cost me $1,037.90. I was not a happy camper. I decided not to pay $1,037.90 because the car was a 2012. I asked the manager to refund my $199.90 because after the first repair it wasn't fix and then after the second attempt I had the same problem. After the 3rd time I met with the service manager, my conversation with him was since nataka went bankrupt no other notifications would be given. In my opinion now Chevy or the dealer now carries the responsibility to repair the airbag problem. I hope you understand my problem and agree with me that the dealer has to fix my problem.

- The Villages, FL, USA

problem #25

Jan 242017

Traverse

  • 115,000 miles
Have only had this vehicle since late January 2017. Within 2 days of having it, the service stabilitrak, service traction control and reduce engine power alarms came up. There was also gas fumes filling my car. Had service completed, all that was found was a fouled out spark plug. Car has had these same alarms come up maybe a dozen times over the past 6 months. The first time these came up, vehicle was idling. Other times. I was driving on the interstate. Have also had the service airbag light come up as well. The middle seatbelt in the center of the car, doesn't come out at all.

- Hinesville, GA, USA

problem #24

Jan 162017

Traverse

  • 100,350 miles
Received side impact air bag wiring harness recall number 14030 notice May 2014. Had recall repair performed 15 Aug 14 by dealer where Traverse purchased. At approximately 100,350 miles on 16 Jan 17 "service air bag" light came on and stayed on. I have reported this to Chevrolet customer service who stated that the recall repair was only warranted for 90 days. Amazing that Chevrolet cam get away with this on a critical safety repair on an air bag system. Vehicle is at the same dealer who made repair now, today for diagnosis and repair.

- Centennial, CO, USA

problem #23

Mar 172014

Traverse

  • miles
Takata recall. The contact owns a 2012 Chevrolet Traverse. The contact was not experiencing a failure until after the dealer repaired it per NHTSA campaign number: 14V118000 (air bags). Months later, a "service air bag soon" warning indicator illuminated. The dealer was notified of the failure and indicated that the vehicle needed to be diagnosed. The manufacturer was notified. The failure mileage was not available.

- Bertrand, NE, USA

problem #22

Jan 092017

Traverse

  • 49,000 miles
Service air bag, dealer ship wants $1,000 to repair, to protect my family

- Clearwater, FL, USA

problem #21

Dec 012015

Traverse

  • 16,000 miles
The middle seatbelts in the middle and back row lock up and will not release. First in the second row, the middle seatbelt locks up when the seat gets folded down. The seatbelt will then not release. Sometimes you can pull it out and let it go back a few times and it will eventually come out, but not every time. The middle seatbelt in the third row seat became wrapped around my child's neck and would not release. I had to pull over and the belt was locked so tight around his neck that I could not maneuver it to get it off of his neck. I was eventually able to get him to bend his neck far enough to get it our from behind him, but this could have been catastrophic if he did not or was not able to notify me when it happened. This happened while the car was moving. Passenger airbag light keeps coming on.

- New Bern, NC, USA

problem #20

Jun 302016

Traverse

  • 80,000 miles
The driver steering wheel front airbag did not deploy when I hit another vehicle from behind. When we received the letter about recall we brought the vehicle into service Chevrolet in lafayette, la.

- Lafayettte, LA, USA

problem #19

May 292016

Traverse

  • miles
"takata recall" I recently purchased a 2012 Chevrolet taverse with 35,000 miles from supreme Chevrolet Cadillac of plaquemine on 5/23/2016. The engine light has been on for a little over a week now, the "service airbag" shows on the dashboard, the airbag light is on, the steering wheel alignment is off, the passenger window power button on the driver side want roll the window down at times, their is a noise when the air is on and also when I turn it off, and gets worse when I move the steering wheel.. my car was parked in my driveway when I noticed the lights for the airbag and engine, it was in motion when I noticed the button for the window, the steering wheel alignment was off, and the noise being made. Their was a recall on 2012 Chevrolet Traverse in December of 2015 and earlier in 2015, im not sure how long a recall last but if I am gonna pay almost $41,000 for this vehicle I would like for not only myself but my 3 children and fiance to feel safe riding in it. If there is anything else I need to explain feel free to contact me..

- Plaquemine, LA, USA

problem #18

Sep 162012

Traverse

  • 5,000 miles
The contact owns a 2012 Chevrolet Traverse. The contact stated that the front passenger side air bag warning light illuminated. The vehicle was taken to the dealer, but the technician was unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000.

- Laredo, TX, USA

problem #17

Apr 232016

Traverse

  • miles
While driving my airbag indicator light on dash came on & message (service airbag) not sure if this is linked to any of the recalls for the airbag system or seatbelts. Current mileage is 42516 & have not yet got appointment w/the service department to have it checked. The light comes on as soon as I turn the key to start & stays on until the vehicle is parked & turned off. The light is on the highway, roadways, & at idle. It worries me in case of an accident the system may fail. (note: Its best if you contact me by email)

- Ashland, KY, USA

problem #16

Dec 112015

Traverse

  • 63,000 miles
The contact owns a 2012 Chevrolet Traverse. While driving at various speeds, the air bag warning light illuminated on the instrument panel. The contact stated that the failure occurred intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 63,000.

- North Zulch, TX, USA

problem #15

Aug 012015

Traverse

  • 90,000 miles
The contact owns a 2012 Chevrolet Traverse. While driving at 55 mph, the front passenger side air bag warning light illuminated without a passenger in the seat. In addition, after starting the vehicle, the front passenger side air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the front passenger side air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.

- Houma, LA, USA

problem #14

Jan 012014

Traverse

  • miles
Over the past couple years the vehicle "check air bag" light has come on multiple times and a warning indicator on the dash indicating someone has not buckled their seat belt. I have taken the vehicle to the dealership at least 5 or six times for the same problem and they have been unable to correct the problem. Most recent repair attempt was 1/4/16 and I have an appointment scheduled for 2/1/16. I have reached out to the service manager, customer relations rep and most recently corporate (case# 8-1796822227). We purchased the vehicle new but have not felt safe in it since this first started happening. We try to minimise use but have 5 grand children that we regularly haul around. We don't really recall when the problem first started. Again we do not feel this vehicle is safe and believe it should be reported and looked into.

- Front Royal, VA, USA

problem #13

Dec 042015

Traverse

  • miles
Service airbag light is on for about 2 months an I have called dealership an GM complaint place they did a diagnostics an said it was a problem an would cost me 400$ this vehicle has never been in an accident I keep manitenaince on it. It has also been in for seatbelt safety problems. The paint is peeling off the door in the back that lifts up. The safety light goes off if I choose check system but comes back on on the read out it said some kinda connector needs to be replaced

- Indianapolis, IN, USA

problem #12

Jul 282015

Traverse

  • 46,000 miles
I had bought the 2012 Chevy Traverse in Dec 2012, prior to my deployment to afghanistan. Since about 7 months that we have owned the vehicle it has been in the dealership regularly to have the safety recalls fixed for the air bags and the fastener. This vehicle has been in the shop roughly 8 times and still will come on when it decides to. In July 2015 this vehicle was in the shop 3 times for the same issue. We bought this vehicle do to the ratings it had, but now the wife hardly drives the vehicle being that when the light comes on it shuts the airbags off creating a very large safety issue especially with my children in the car.

- Allenhurst, GA, USA

problem #11

Jan 312015

Traverse

  • 51,000 miles
The contact owns a 2012 Chevrolet Traverse. When the ignition was turned to the on position, the front passenger side air bag warning light illuminated. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that there was a wiring failure underneath the front passenger seat and the wire connection needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 51,000.

- Homestead, FL, USA

problem #10

Apr 212015

Traverse

  • 90,023 miles
The contact owns a 2012 Chevrolet Traverse. While driving at 55 mph, the air bag warning light illuminated and flickered. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,023.

- Oconto Falls, WI, USA

problem #9

Mar 102015

Traverse 6-cyl

  • miles
My car is notifying me to service air bags. I have never received a message like this from any of my cars and when I took it in, the dealer said it is not on a recall so I would have to pay for it. It is an airbag and I feel that it may be a recall since it is a manufacturers issue and obviously I can't do anything to the airbag. I would hate to see a fatality due to the airbag and then a recall is issued out after the fact.

- Sunnyvale, CA, USA

problem #8

Mar 152015

Traverse 6-cyl

  • 49,550 miles
The contact owns a 2012 Chevrolet Traverse. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number: 14V118000 (air bags). The failure mileage was 49,550. Updated 5/5/15 updated 06/18/15

- Mansfield, OH, USA

problem #7

Jun 022014

Traverse

  • miles
The contact owns a 2012 Chevrolet Traverse. The contact received a notification of NHTSA campaign number: 14V118000 (air bags). The contact stated that the part needed to repair the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Goose Creek , SC, USA

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