While driving, the car disabled radio and navigation to put up an alert to schedule a software update. Attempting to dismiss this alert by selecting a time resulted in the alert coming back. When I hit 'cancel' to block the update, the vehicle decided to perform a software update while driving. The vehicle created an reoccurring driver distraction, and then unsafely performed a software update while driving, during which it disabled emergency services.

- Albany, CA, USA

Yesterday morning my battery voltage while driving was fluctuating to low erratically. When I tried to make left turn the battery voltage immediately dropped down drastically to point or cutoff and nearly caused a collision. It then jumped back up to 14.4V and held that consistently. A few hours later it dropped down while driving. The dashboard didn't have any lights lit and the battery strength was fine other than the erratic fluctuations. I googled and saw there was a recall for this issue on my vehicle type and year. Phone dealership to tell them my car was unsafe and performed erratically because of battery issue. Despite the article from May 2019 pertaining to this same exact issue, they said I didn't have a recall on my car. I did research and it showed the stalling I've experienced was due to battery connector issues. This morning I got into my vehicle just fine. Turned on car and immediately the battery voltage gauge on dash was erratically fluctuating non stop forn10 mins and the car was sounding like it was shutting on and off on its own. The dash lit up and now a icon for emergency steering pops up and stays lit. All of this relates to the mandatory recall article in May 2019 but the dealership says otherwise. Not feeling like dealer is being honest and has best interest of my safety. I attached pic in upper left corner of the emergency steering icon that stayed on as well as shows my battery charge as fine at that moment but was erratically fluctuating when I took the pic this morning

- Evanston, IL, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the start and stop feature was inoperable and the vehicle failed to start. While driving various speeds, the vehicle shifted roughly and all the instrument cluster warning indicators illuminated. The vehicle was taken to stew hansen Dodge Ram Chrysler Jeep (2103 hickman rd, urbandale, ia 50323, (877) 841-4585 where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired several times; however, the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 15,000.

- Clive, IA, USA

Stopped vehicle and van automatically went into park. Occasionally vehicle will not start when brake/button pressed. Radio goes on by itself frequently while driving. While driving, parking assist went off by itself.

- Naples, FL, USA

We have had multiple issues with our 2017 Chrysler Pacifica. The first issue is when we accelerate between 10 and 20 mph our vehicle revs up and jerks really bad. Literally feels like you have been rear ended. It is like the gear is slipping or it can't find the next year to go into. Another issue we are having is with the drivers side sliding door. I usually have to try to shut it multiple times for it to stay shut. On multiple occasions I have had to hit the button 3-4 times for it to stop popping back open. The last issue is our start/stop feature. It has completely stopped working and it shows a code on the dash. These are all issues we have been dealing with for months.

- Jacksonville, NC, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the door push button failed to open the door from inside the vehicle. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. In addition, the vehicle was serviced per an unknown recall. Afterwards, the vehicle failed to start, the steering wheel was difficult to turn, and all the warning indicators turned on and off. The failure recurred twice. The vehicle was previously serviced per NHTSA campaign number: 19V348000 (electrical system). On another occasion, while driving, the steering wheel seized and a warning indicator illuminated, indicating to park and start engine. The engine failed to start. The vehicle was towed to lone star Chrysler Dodge Jeep Ram (8811 interstate 35 access rd, san antonio, tx 78211, (210) 828-1515) where multiple inspections were completed. The contact was unaware of the diagnostic results. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 63275357. The approximate failure mileage was 22,500.

- San Antonio, TX, USA

When starting the car the engine doesn't always turn over. When this happens all the sensors go down and it tells me I am not in park. The car won't turn off or on and must try it many times before anything else with happen. It seems to happen on a cooler morning

- Severn, MD, USA

The auxiliary battery failed which caused my start/stop system to disable which in turn caused my electronic stability control disable also. I have had the car just over a year with 55,000 miles on it.

- Duluth, MN, USA

As I was driving down the highway my passenger window suddenly rolled down then my dashboard lights flicked on and off multiple times. The battery light and no traction light blinked, too. As I went to pull over to stop, the car completely shut off once I braked. I was able to restart and continue driving at that time. I was going roughly 65 mph when the initial problem began.

- Breezy Point, MN, USA

On September 16, 2019 near 10 am my 2017 Chrysler Pacifica was parked in family garage since the 13th without being driven. The key fob didn't work and no power was available to start or accessories. An attempt was made to jump it with cables from my wife's car and it would not start. Tow was request to near by Dodge dealer jack phelan in countryside, ill. Early afternoon two different tow truck companies were summoned and they both were unsuccessful in jumping it.after two days they stated the batteries were defective and both needed replacement. Still under warranty otherwise cost was given as over $600.

- Chicago, IL, USA

After several stops for shopping the van would crank over but not start, repeatedly. After 15 minutes of trying and a 5 minute cooldown the van started.

- Put In Bay, OH, USA

Vehicle was being driven at approximately 35 mph when it spontaneously became extremely lower on power and lost all power steering along with numerous error messages and dash lights being illuminated. The van was able to be driven into a parking lot where it was restarted and driven through the lot. After approximately 30 seconds the van had the exact same issue but this time was not able to be restarted. Martins Chrysler of untion grove Wisconsin came and picked up the vehicle. The owner of martins said the vehicle started but then he experienced the same issue we had. Aside from some start/stop and electrical/charging system error messages previously there was no warning at the time of this incident. We've had the van in before for these error messages but the dealer never found the cause of the issue.

- Franksville, WI, USA

Vehicle stalling due to dead battery according to dealership. Vehicle stalled while driving. I was able to start it again after coming to a stop, but it took 3 times pushing the start button before it turned over. Had the vehicle towed to the dealership to run diagnostic and they concluded the battery was dead and no other malfunction was reported.

- Morrisville, NC, USA

Back up camera has start to malfunction. More times than not when you go into reverse the camera either comes up black, black with warning lines, blue screen, fuzzy pictures, great pictures then you move and it freezes. This is becoming ridiculous with a pretty much brand new vehicle. Needs to be addressed and fixed properly.

- Noblesville, IN, USA

We took a 7 hr trip in our 2017 Pacifica on sat back home from vacation. The next day we drove to a local movie theater. We observed several warning lights appear for no reason. The next day the van would not start. Both batteries are dead. We used a battery charge to charge main battery but it would only charge to 11,6 and will not start the van. We tried jumper cables. Nothing will start the van. When roadside assistance came to tow the van to the shop the manual park release did not work and the rear tires were locked. Something is seriously draining the battery as soon as you take it off the battery charger. Something in the computer is sucking all the life from the battery. Very frustrating since I just took the van into the shop a couple of weeks ago to get the fourth recall issue fixed.

- Powhatan, VA, USA

The car simplywont start. Check engine light turned on, service ABS, service ESC, parking brake unavailable, power steering unavailable. The power doors dont work. Shifter is lockedand the auto park brake was locked. The car wont even shift to neutral so it can be towed.

- Yonkers, NY, USA

When parked, the car would not initially "push to start" and when it did start it displayed errors to "service shifter, " "service parking brake, " "parking break unavailable." Vehicle was parked in garage.

- Colorado Springs, CO, USA

Engine stalling when idle or during take off but quickly restarts when putting it in park. At times it goes directly to park on its own after shutting down. Recently the vehicle lost power while driving around 50 mph. I coasted to the stop light put it in park and it restarted. Loosing power completely after stalling but after a few minutes of waiting it restarts. Shift service warning appears but resets before taking it to dealer. Often shift indicator lights don't work but will after the car restarts hours later. Windows go down on their own while driving.

- Knightdale, NC, USA

The contact owns a 2017 Chrysler Pacifica. While accelerating from a stop, the vehicle jerked. On some occasions, the vehicle would shut off in the middle of traffic and restart. In addition, the "auto stop" indicator was illuminated. The vehicle was towed to fox hills Chrysler Jeep (734-892-2220, located at 111 ann arbor rd, Plymouth, mi 48170) where it was diagnosed that the battery needed to be replaced. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 21,500.

- Ann Arbor, MI, USA

Van would not pick up speed in highway. Pulled off at next exit and while attempting to pull off to the side the engine stalled and shut off. The shut off was on a road. Had one failed start the. We were able to drive off.

- Yucca Valley, CA, USA