The contact owns a 2017 Chrysler Pacifica. The contact stated that there was an intermittent electrical short. While pulling in the driveway, the battery lost power and the vehicle stalled. Ed payne Chrysler Dodge Jeep Ram (2101 E expressway 83, weslaco, tx 78599, (956) 272-1902) indicated that the oem battery was not available and the part had to be ordered, which may not be available until July 18, 2019. A loaner vehicle was not provided the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was excluded from NHTSA campaign number: 19V348000 (electrical system); although, the failurewas identical. The approxiamte failure mielage was 22,000.

- Weslaco, TX, USA

We have had a few continuing problems since the original purchase of a 2017 Chrysler Pacifica braunability van. The car has had electrical issues and on 3 or 4 occasions has suddenly shut off or stopped working. One time may have been related to a car accident my husband was in. He collided with another car in 2018, immediately after the accident the car was not running, but he hadn't turned it off. It started back up again but this happened 2 or 3 times this year with different electrical features not working making the car inoperable at times. In addition, the air conditioning system has continuously been dysfunctional. We have had it to the dealership a few times for this problem. Most recently it was fixed a couple months ago and it is again not working.

- Livingston, NJ, USA

While driving my 2017 Chrysler Pacifica on 7/11/2017 the minivan completely shut off in the middle of the intersection, I have to put it in park and start the vehicle again, hard shifting is been a common issue on a daily basis.

- Hazleton, PA, USA

When closing the driver side sliding door, it bounces back open one to multiple times before latching shut 90% of the time. We confirm there is nothing in the way of it closing. We have taken it to the dealership under warranty multiple times and they always state it cannot be replicated. Also, on the passenger side sliding door if something gets in the way it will only open a small portion versus opening all the way up or shutting completely. If a child puts their foot up, the door will stop without opening back up. There is no alert/warning on the dashboard and you easily drive away with the sliding door partially open, very dangerous. Another item, if you leave a back door open, the van will allow you to put it in gear without manually taking off the parking assist or again notifying you there is an open door. It will not do you any good to send pictures but I can certainly send a video. This is been ongoing since April 2018 when we purchased the vehicle initially.

- Nashville, TN, USA

First, the two batteries in the vehicles are failing prematurely. Ours just failed about a week after the start/stop system light activated on dash. Our van was parked for 7 days at an airport and upon returning from vacation the batteries were dead and unable to be recharged. Ironically, my sister-in law in California whom we were visiting, had the exact same problem with theirs while we were there. Again, a 2017 Chrysler Pacifica. My research shows this is a reoccurring issue all across the country according to google research and carcomplaints.com. Some people are having their van die or stall while in motion. Second, there is a problem with the paint bubbling up around the hood edges. Again, my research on google and carcomplaints.com reveals many are suffering this bubbling paint issue. Last, the transmission has an extremely hard shift intermittently between 10 to 15 mph. So hard in fact, it feels as if you have been rear ended. Again, research on google and carcomplaints, com and Pacifica forums, indicate this is not an isolated issue. Many are experiencing this issue.

- Scottsburg, IN, USA

The contact owns a 2017 Chrysler Pacifica. While driving 35 mph, the vehicle began to hesitate and the security system warning indicator illuminated. The contact stated that the engine seized on the side of the road. The contact had to jump start the vehicle, but the failure recurred. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V348000 (electrical system). The vehicle was taken to an independent mechanic and a new battery was purchased. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 50,000.

- Sherwood, AR, USA

I have had multiple electrical problems with my 2017 Pacifica that began roughly one year into my 39 month lease (currently 22 months in). The auto start/stop indicator and a message saying the hood is open when it's not repeatedly shows on the dash when driving and when stationary. These issues were supposedly "fixed" twice now with a third appointment in a few weeks (takes forever to get in to the dealer and I'm fed up with having to rent a vehicle while the dealer "fixes" the problem). Also, the car has stalled at least 10 times in the past year, most recently yesterday, which requires me to shift to park and restart the vehicle. This too was supposedly "fixed" each time the dealer had it in the service dept. I was very lucky that the car was sitting idle at a red light or stop sign during each of these occurrences. I would hate to think of what could happen if I was driving at any rate of speed and the vehicle stalled. Additionally, the battery indicator has come on twice now in the past two days, which suggests the battery isn't charging right. However, I checked the battery via the vehicle information section on the dash and the battery is running appropriately. I will continue to monitor that as well and have the dealer check it at the appointment in a few weeks. With all of that being said, these problems should not be occurring in a vehicle that is not even two years old! these are safety concerns that have the potential to cause serious harm to the driver/passenger of the Pacifica as well as innocent bystanders. It is noteworthy that I currently have 21K miles on the vehicle. These issues began around the 12K mile mark.

- Tallahassee, FL, USA

Radio screen went black. Nothing connected with screen can be used (radio, backup camera, climate control, etc.

- Western Springs, IL, USA

Our Pacifica was stopped at a stoplight. When the light turned green, the parking brake engaged and a message came up that said to service the shifter. We were able to turn off the engine and restart it, but we were not able to get the Pacifica to shift to drive or to get the parking brake to disengage. Sheriff's deputies who came and remained on scene with us who are familiar with Chrysler cars were also not able to get our Pacifica to move. Thankfully this incident happened in a situation that was not terribly busy. I am concerned that this would have been extremely dangerous if it had occurred on a busy road. The document from the repair cites tsb 18-002-19. The work that was done was to replace the shifter. Our van only had 41962 miles on it at the time of the incident. If this is a common issue, some work should be done to set up some sort of recall that would make this less of a safety issue. As a result of this incident and a similar incident due to a hood latch sensor failure we no longer felt safe in this vehicle. Once the repair was complete, we traded in the van to buy something we feel much more safe in.

- Greensboro, NC, USA

Auto start/stop warning light illuminated on panel. No reason for this to turn on as car was in motion and option had been turned off.

- Austin, TX, USA

---service electronic stability control--- while my was in motion, I received a message saying, "service electronic stability control". during this time, I noticed my vehicle's ac lowered and I could hear the engine shift and I felt a jump. It did this 4 times in a 20 minute drive.

- Warner Robins, GA, USA

Currently have 53,078 miles on this van. It is serviced regularly by the same dealership we bought it from. Today as I was picking up my kids from school( speed limit is 15 mph) van suddenly lost power, it made beeping noise, and dash said to shift to park. I shifted to park and shut it down then restarted. It is driving normal again but I'm still taking it into dealership because ever since it had a software update last year, I have had issues with transmission slipping as I drive on highway. It slows down by itself and jerks van roughly as it automatically shifts to next gear. Also the trunk stopped making beeping sound when it opens.

- Camden, NC, USA

Vehicle "jerks" when automatically shifting. This happens at slow speeds, while in motion, on city streets. Has been taken to dealer, and was told nothing could be done unless the "check engine" light was on. Passenger side sliding door will retract as if something is blocking its track when there is nothing there. Paint is bubbling on the hood

- Cincinnati, OH, USA

The contact owns a 2017 Chrysler Pacifica. While the vehicle was stopped on an incline, the engine shut off. As the contact attempted to release the brake pedal, the vehicle rolled backwards without warning. The contact also stated that the vehicle shut off in the middle of traffic. The vehicle was taken to Chrysler Jeep Dodge city of mckinney (972-569-9650, located at 700 S central expy, mckinney, tx 75070) where no failures were found with the vehicle. The manufacturer was not made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000. The VIN was not provided. Consumer stated eliminating the standard spare tire to reduce weight in the vehicle has caused a safety issue as most tire problems cannot simply be fixed on the side of the road with a patch kit. Auto on/off system. Tire patch kit provided with vehicle instead of spare tire during emergencies/tire blow out/ flat, exceeding difficult to use especially for a family vehicle. Kit only works when damage to tire is in a specific place and accessible. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Arlington, TX, USA

As I was exiting the parking garage, the trunk opened up while the car was being driven. There was a loud noise from the liftgate and the rear windshield was shattered, plus the wiper system broke.

- Houston, TX, USA

Problema con en tapn de gasolina SE activo la luz de check engine SE detecto el problema de fuga de aire en la lneas de gasolina, tambin con lo elctrico marca que no est la llave dentro de la unidad cuando S est Y no desaparece el mensaje an conduciendo el vehculo, esto pasa cada vez que SE baja alguien de la unidad gracias

- Algonquin, IL, USA

My 2017 Chrysler Pacifica lost all dashboard power yesterday which meant no heat, etc. I was going to bring it in to the dealer this morning but the power doors weren't working and it wouldn't start. A few minutes later everything electrical shut down and now it's completely dead. Seems there are many cases of issues with this make model year. Luckily it died when stationary.

- Walpole, MA, USA

On multiple occasions the vehicle's engine has shut off while in operation on city streets bringing the car to a stop in traffic. Two of the occasions have occurred while crossing a street with oncoming traffic. Two of the occasions occurred in our neighborhood street. The vehicle then instructs the driver to shift into park to start the engine again. After shifting into park and attempting to start the vehicle all power/electrical is lost leaving the vehicle stranded.

- San Antonio, TX, USA

I was in a parking lot and I turned the van on with the lights on auto and the interior lights flashed on then went dark...no speedometer, no gas guage, no navigation, radio, or phone connection. I turned the car on and off twice but it didn't fix it. Then I turned the headlights off and the dash came back. I turned the headlights on and off twice more and nothing changed. We just bought this car and I am concerned it's a lemon.

- Lake Worth, FL, USA

The uconnect system has gone out in my car ( screen goes black) over a dozen times in 2 years. We are unable to use features such as backup cam, temp contols, navigation, radio etc. It has been to the dealer 6 times and no permanent fix has been found. Last week I re-set the fuse in order to get it to work.

- North Ridgeville, OH, USA