The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle sputtered and stalled every time it was driven. The dealer (walnut creek Chrysler Jeep Dodge Ram, 2404 N main St, walnut creek, ca) stated that the parts were unavailable for the repair. The contact searched the VIN and located NHTSA campaign number: 18V049000 (engine and engine cooling, electrical system). The manufacturer was also contacted and confirmed that parts were unavailable for the recall repair. The failure mileage was 9,000. VIN tool confirms parts not available.

- Oakland, CA, USA

I was driving in my residential neighborhood, I had slowed down at a corner to let a child on a bike pass me by. When the child passed me, I put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything. I am not sure what happened next- people behind me were honking like crazy and I it took me a few seconds to figure out what to do next. I put the car in park and pushed the start/stop button and car started again. There was an error message on the dashboard (the a with an arrow and exclamation point), I drove straight to the dealership and left the car with them. The consumer stated the uconnect stopped working as well as the airbag.

- Weston, FL, USA

Chrysler Pacifica, 2017 drivers side sliding door open's on it's own, ...it has happened when I was in the car and it has happened when I was out of the car....came out of a steak house from eating the drivers side sliding door was open...also, .it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are getting items out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/usb either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..I had just parked and.was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...

- Huntington, WV, USA

Vehicle stalled on freeway, gradual lost of power and came to a stop. Tried to inch vehicle to the side shoulder to avoid traffic. Called assist and was able to re-start van after a few times trying the push start button. Drove straight to dealer but they gave no explanation. Bought vehicle less than 30 days before incident occurred.

- Santa Clara, CA, USA

Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.

- Suffolk, VA, USA

A month after purchasing the car I started the it & battery light came on. While driving a message came up stating auto start/stop needed to be serviced. Another message popped up. When trying to see what it said, all displays started shutting down. Heat was going up & down. Tried to turn it off but it wouldn't turn off. I was on a busy city street & got off at an exit ramp & power steering had gone out. I made it to my driveway & as soon as I shifted to park it died. Tried restarting the car & it wouldn't start. Called the dealership. They gave me the roadside assistance # to have the car towed to them. The woman noted my information so that they would know what the car was there for. Roadside assistance was busy. I was on hold about 15 min. While on hold, a message came on to fill out a form online & they would get back to me. 10 pm still no response. Car was still not starting. Called roadside assistance again. They said they never recieved my online request. Since the dealership was closed they set up to tow my car the next morning. I received an email from Chrysler stating my vehicle's charging system warning light recently indicated there may be a problem with the electrical charging system & to have my car serviced at the dealership immediately. Tow truck arrived & the car started no problem or warning lights. They towed it to the dealership. Dealership called & rudly asked why I had my car towed. I explained what happend. They said they wouldn't be able to get to it that day. I was never offered a loaner car. Following afternoon I called because I hadn't heard anything. They called me back stating they couldn't find anything wrong with the car & to pick it up at. I have seen other people reporting the same issue & find it to be unacceptable to have a new car, only 762 miles, that dies for no known reason. There is obviously a problem that they need to resolve.

- Crystal Lake, IL, USA

Vehicle engine and electrical system shut down while driving 35 mph in traffic. Total looks of power steering also occurred. Our family with small children also were in the car. This could have been much worse if it occurred at highway speeds on a busier road. Once stopped the dash alerted us to shift to park to restart vehicle. We did but car would not start. No attempt to turn over at all. Put flashers on and parts of dash, uconnect screen and interior lights flashed also. Car has 10,000 miles only and has been relatively trouble free to this point. I see many like complaints on this website and in online forums. To date it seems reading feedback from others affected, even after multiple occurrences and trips to the dealership, Chrysler has not identified a root cause or been able to permanently resolve the issue. This is a huge safety issue and we will not drive this car again without a definite resolution.

- Mount Laurel, NJ, USA

Twice in the last week my Pacifica has stalled at a light. I waited at a red light and when the light turned green, I pressed the accelerator. The engine is on run but dash says shift to park after I press the accelerator. I shift to park then shift to drive and the car won't move. I have to turn the car off and then shift to drive and it will then go.

- Palatine, IL, USA

Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the Chrysler help button & 911 button was non responsive. Increased RPM at ideal, parked or at break. Break fade & random lurching at traffic stops. After about 2 weeks complete break failure & all other electrical components observed failed. A phone call to Chrysler on personnel phone resulted in Chrysler sending a flatbed wrecker for Transport to dealer service center in lebanon, Ohio. Fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains. After repairs at lebanon, Ohio Chrysler. A vague description from service center that it was an electrical system failure & they replaced battery. All events listed above during the 2 weeks occurred during normal driving in town & on highway.

- Carlisle, OH, USA

While driving 60mph on I-55 on Dec 26, 2017 with my sick newborn baby in the van my 4 month old 2017 Pacifica stalled on me in the center lane of the highway. I was not able to press the brakes nor steer the car. I somehow managed to move over to the shoulder by jerking at the wheel I barely made it on to the shoulder and the van shut off completely and lost all power. I called roadside assistance only to sit on hold for over 20 mins. I then called the dealership back and they sent a private tow truck out to me. Overall I sat for 1.5 hours before help arrived. I was extremely cold and afraid for our safety as semi trucks and cars swerved around me. The van was taken to the dealership and they are reporting that the alternator went out in addition to issues of several electrical codes that came up. Again, this is a brand new van that I have only had for 4 months. I called fca on 12/26/2017 and 12/28/2017 to follow up and I am still waiting on a call back.

- Plainfield, IL, USA

Vehicle purchased in December 2016 for $44,000 from safford of fredericksburg. On October 14, 2017, I was driving with my wife, three children and mother-in-law and experienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time and the vehicle was eventually towed to safford of fredericksburg, Virginia for repairs. The right front axel had ruptured (total miles on the car were 8,311 at that time). The service agent (jim bogan) noted that this had been flagged on other occasions as identified issues at other service department requiring the next "generation" of axel assembly parts for the repair. Shortly after receiving the vehicle, we returned to the same dealership to address a loud girding noise also associated with the right front axel. In early December, 2017 we had the vehicle towed once again to safford of fredericksburg where they again had to repair the right from axel. Intermittently and over the past year while these issues were occurring, we continued to experience electronic issues with the sliding doors and rear lift hatch as well. The uconnect entertainment system will also malfunction from time to time. Several software updates have been initiated, addressing window and transmission concerns according to the dealership's service department. Yet, the vehicle does not function properly, where idle and transmission functioning often appears compromised (rough idle, rough shifting, sudden RPM increases and acceleration bursts when shifting from reverse to drive). I fear this car is not safe for my wife and three young children.

- Dumfries, VA, USA

I have two occasions where my vehicle stalled. 1. I was driving at 40 mph on the highway and everything went dead, I coasted to a stop on the side and was able to put it in park and restart. The second time I was stopped at a light on a side street, and started to go from a stop to a left turn and the vehicle start to go and suddenly went dead. I put it in park and restarted. No engine lights, nothing to tell me where the problem was. I am taking it in for service.

- Plainfield, IL, USA

Air conditioning blows cold then hot and stays hot until it is turned off and then back on multiple times in 10-20 mile range. Stalled at a red light. Turned off when backing up in my driveway. Parking break light keeps popping on when turning knob for changing gears.

- Bossier City, LA, USA

Pacifica stalling recall I am writing this email to inform you of an issue we have had with our brand new 2017 Chrysler Pacifica touring. Leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing... the car was still on but not running and wouldn't start. After disconnecting the battery and reconnecting we were able to start the car but none of the gears worked... no gear would engage when turning the knob, the emergency park brake would not dis-engage. We disconnected he battery one more time... meanwhile still sitting T-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway. We shut it off and called the dealership who towed it to their garage.they said they flashed the auto shut off feature and have not been able to replicate the problem. I feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time I won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what I should do next. I will be picking up the vehicle (which I love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter. Sincerely, [xxx] VIN# [xxx] mileage 1200 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Allagash, ME, USA

We purchased a Pacifica on 12/21/2017. Not even an hour after leaving the dealership the vehicle stalled, losing all power, and had to be restarted to regain power and driving ability at a stop light. We were not hit, but it is very dangerous to have a vehicle that stalls randomly.

- Fort Worth, TX, USA

Car shut off during driving and told me to shift into park and then restarted and took off fast for a few feet

- Lakewood Ranch, FL, USA

Car, with no warning, lost all acceleration while driving approximately 35 mph and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure. In addition, the shifter knob light blinks and switches to 'P'. at that point, I can only drift the car to a stop. In my case I was able to turn the car off, then restart it and the issue did not occur again for another 4 days. After 4 days, the exact same thing happened, this time while I was stopped at a red light. Took the car in for service and was told they performed a software update on the transmission and the car was fixed. I got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour. Drove car back to the dealer and they have the car now again trying to figure out what is wrong.

- Maplewood, NJ, USA

While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.

- Conway, AR, USA

My wife stopped at an intersection and the car completely shutoff. A message appeared stating please put car in park to start vehicle. It happened within two weeks of purchasing the vehicle, around 300 miles driven. We are concerned to drive it as we have three small children. I took it back to the dealer and they couldn't reproduce it and refused to take the car back. I contacted Chrysler and they said they would need to reproduce it so wait until it happened again. This is unsatisfactory to me as it is putting my family at risk. It appears they are waiting for someone to die to deal with the issue. And even at that dead men tell no tails, so they probably wouldn't be able to attribute the accident to this stalling issue, and nothing will be addressed. This needs to be recalled or vehicles displaying this issue swapped out.

- Carmel, IN, USA

We purchased the vehicle at a local dealership in July 2017. In August, vehicle lost power steering communication unexpectedly. Dealership was able to restore power steering, however, they were not entirely sure of the cause. In October, the vehicle lost electrical communication and was stuck on a busy highway off-ramp after stopping at a stop light. We were unable to move the car for 30 minutes. Dealership unable to determine the cause and advised us that the car company said they needed to give us the car back. The car has been in the shop for a total 22 of days and nothing was fixed the second time to prevent this from happening again.

- Lewis Center, OH, USA