Purchased vehicle in August 2017 and have been experiencing problems since then. Grinding noise started to occur around 1000 miles. It would occur intermittently around surface street driving speeds. Sound appeared to come from driver side. Harder grinding noise occurred around 7000 miles intermittently, with it occurring both in cruise control and out of cruise control. Lurching forward when shifting gears also occurred around the 1000 mile mark. Was told this was "normal". but how can it be normal when the vehicle is brand new. Was told the softer grinding noise and louder grinding noise were both normal and result of power steering. However, I wasn't ever steering when the sounds occurred. Lastly, the biggest complaint is that the car stalled twice around 13,000 miles. Both times at the stop-light (thank god) and accelerating. First time the entire electrical component shut off. Placed the car into park and pushed the "start" button again. The second time the car would not accelerated, instead lurched forward as if we were being rear-ended, made a loud clunk noise and just stopped. Both times no accidents occurred thank god. Regardless, the safety of my family should not at this much risk when we purposely bought a brand new vehicle with all safety features.

- Escondido, CA, USA

The contact owns a 2017 Chrysler Pacifica. While driving 5 mph, the vehicle stalled. The vehicle restarted on the first attempt. The vehicle was driven to O'daniel Chrysler Dodge Jeep Ram (5611 Illinois rd, fort wayne, in 46804), but the failure was unable to be replicated. The vehicle was not repaired. The technician advised the contact to inform NHTSA and the manufacturer. The manufacturer was contacted and stated that the information that was provided was processed and someone would call back to follow-up. The failure mileage was 24,000.

- Fort Wayne, IN, USA

Right sliding door does not close on own. It stalls out and has to be manually closed. This problem started in October 2017 and continues to the present.

- West. Fargo, ND, USA

On a city street vehicle accelerated on its own; subsequently lost power and would not accelerate. Warning light; 'electrical throttle control issue' manual recommended turning the vehicle off and on. After that the problem remained--I.e., would not accelerate. Coasted downhill to home but could not get up the driveway incline. Turned vehicle off and waited an hour. Got it up the incline. Called dealer service. Recommended having it towed. Towed to dealer. Service tested and could not find a problem. Suggested that I had stepped on the accelerator and brake at the same time. Don't think I did. Or was this the same problem (stalling) that has caused the Canadian Agency to issue a recall on this vehicle?

- Santa Cruz, CA, USA

The engine shuts off while driving causing the vehicle to come to a sudden stop because of loss of power. The vehicle had to be changed to park before it could be started. This issue happened would happen on a full tank of gas and continuously until the fuel level was ran down.

- Salem, VA, USA

The 2017 Pacifica caught fire due to a break in the pigtail wire from the air compressor. The air conditioning was not working and when I took it to my local Chrysler dealership they told me we had a fire and it had burnt the air compressor, and other parts of the engine and splash guard. The vehicle caught fire and we didn't know when or how until the garage looked at why the air conditioning was not working. I have contacted Chrysler as I'm am concerned about this being a safety hazard for other vehicles that they have produced and got no help from them or concern of our safety. I raised that I will concern of the safety of the vehicle and advised I would not let my wife drive this again due to it catching fire and the lack of Chrysler concern into looking at the matter.

- Lexington, KY, USA

Leased a new Pacifica a few months ago. Around the end of February the vehicle stalled while parked. Then while starting up the vehicle in March the vehicle information system screen shut off for no reason, this included sensors, back up cameras, nav, climate, radio etc.

- Staten Island, NY, USA

Twice the battery has gone dead in the garage. About three weeks apart. Could find no reason for this. Nothing left on. Less than 20,000 miles. I just drove from wi to fl shortly after we purchased. One in wi N three weeks later in fl. The battery was dead. Charged two days ago N so far so good but it is a problem.

- The Villages, FL, USA

Engine shut off while driving at approx. 25mph on a snow covered street in the dark. Lost all power and electrical systems and was stranded in middle of street with traffic all around. Engine restarted after a number of attempts. Vehicle had previously been updated with recall to address this issue in January of 2017 (U01/NHTSA 18V-049). Contacted Chrysler and was told they are aware of the issue and expect another software recall to be ready in April. They requested the vehicle be taken out of service and provided an rental car until update will be made available.

- Washington, MI, USA

Transmission shifts very hard coming out of first. Sometimes when the transmission shifts hard it throws a emergency brake, which causes the vehicle to stop. No matter at a 20 mph or 50mph. Not a safe vehicle for a family. Sliding doors will lock up at times and will not open or shut. Also, the navigation screen rather it's the radio, nav, air shuts completely down/freezes up along with the tvs at times.

- West Columbia, SC, USA

The contact owns a 2017 Chrysler Pacifica. While driving 70 mph, a warning message appeared indicating to stop the vehicle and pull over. All the warning indicators illuminated on the instrument panel prior to the failure. The vehicle was taken to bob howard Chrysler Jeep Dodge Ram (13250 broadway ext, Oklahoma city, ok 73114) where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was notified of the failure and filed case number: 33499447. The VIN was unavailable. The failure mileage was 9,342.

- Oklahoma City, OK, USA

I was driving straight on a 25 mph on a city street. Within several seconds, my radio, dash lights and engine shut down and the car came to a complete stop. I could not turn my hazard lights on. After several attempts I was able to restart the car and drive it normally.

- Royal Oak, MI, USA

The contact owns a 2017 Chrysler Pacifica. While driving approximately 45 mph, the vehicle suddenly accelerated and decelerate before going into limp mode. While in limp mode, the vehicle would not accelerate past 25 mph. The vehicle was towed to midway Dodge (4747 South pulaski rd, Chicago, il 60632) where it was diagnosed that the valve body and transmission harness were faulty and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in NHTSA campaign number: 18V049000 (engine, electrical system). The vehicle was not yet repaired. The failure mileage was 35,000.

- Chicago, IL, USA

The contact owns a 2017 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 18V049000 (engine and engine cooling, electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (alfa romeo of huntsville, 6523 university dr nw ste a, huntsville, al 35806) and was referred to the manufacturer. The manufacturer was made aware of the issue and referred the contact to the state's attorney general's office. No further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Warrior, AL, USA

The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle sputtered and stalled every time it was driven. The dealer (walnut creek Chrysler Jeep Dodge Ram, 2404 N main St, walnut creek, ca) stated that the parts were unavailable for the repair. The contact searched the VIN and located NHTSA campaign number: 18V049000 (engine and engine cooling, electrical system). The manufacturer was also contacted and confirmed that parts were unavailable for the recall repair. The failure mileage was 9,000. VIN tool confirms parts not available.

- Oakland, CA, USA

I was driving in my residential neighborhood, I had slowed down at a corner to let a child on a bike pass me by. When the child passed me, I put my foot on the gas and the car moved and then stopped - everything shut off, the lights, the engine, everything. I am not sure what happened next- people behind me were honking like crazy and I it took me a few seconds to figure out what to do next. I put the car in park and pushed the start/stop button and car started again. There was an error message on the dashboard (the a with an arrow and exclamation point), I drove straight to the dealership and left the car with them. The consumer stated the uconnect stopped working as well as the airbag.

- Weston, FL, USA

Chrysler Pacifica, 2017 drivers side sliding door open's on it's own, ...it has happened when I was in the car and it has happened when I was out of the car....came out of a steak house from eating the drivers side sliding door was open...also, .it won't close all the way when the button is pushed...it goes almost shut then..opens back up..it also will shut on it's own while you are getting items out and it will not open as it should when it detects something in the way, it continues to close and you can't push it back open...you have to get out or the way....if a child was in the doorway it would definitely get hurt...the radio stops working while going down the road listening to it radio/usb either one...you have to pull off the road, turn the car off and start the car back up to get the radio to start working again...the times the doors have come open by their self the van has been stopped..I had just parked and.was walking away from the van and heard the door coming open....went back to shut it....hit the button several times before it would go all the way closed...all of this happens at random....it is not all the time...

- Huntington, WV, USA

Vehicle stalled on freeway, gradual lost of power and came to a stop. Tried to inch vehicle to the side shoulder to avoid traffic. Called assist and was able to re-start van after a few times trying the push start button. Drove straight to dealer but they gave no explanation. Bought vehicle less than 30 days before incident occurred.

- Santa Clara, CA, USA

Stoped at a traffic light, the engine auto shut off like normal at a light, but when green light came and gas pedal was pressed, an alert popped up on dash saying parking was engaged. Put into park and tried to release parking brake parking brake actually engaged. Could not disengage afterwards, foot brake was held while attempting to disengage parking brake. Tried turning vehicle off and on with no result 1st time. While engine on, tried to reset parking brake again, holding foot brake, no joy. Drive selector would not switch to neutral in order to move vehicle off road. Turned vehicle off and on again, then was able to reset parking brake to off and finally put vehicle in drive.

- Suffolk, VA, USA

A month after purchasing the car I started the it & battery light came on. While driving a message came up stating auto start/stop needed to be serviced. Another message popped up. When trying to see what it said, all displays started shutting down. Heat was going up & down. Tried to turn it off but it wouldn't turn off. I was on a busy city street & got off at an exit ramp & power steering had gone out. I made it to my driveway & as soon as I shifted to park it died. Tried restarting the car & it wouldn't start. Called the dealership. They gave me the roadside assistance # to have the car towed to them. The woman noted my information so that they would know what the car was there for. Roadside assistance was busy. I was on hold about 15 min. While on hold, a message came on to fill out a form online & they would get back to me. 10 pm still no response. Car was still not starting. Called roadside assistance again. They said they never recieved my online request. Since the dealership was closed they set up to tow my car the next morning. I received an email from Chrysler stating my vehicle's charging system warning light recently indicated there may be a problem with the electrical charging system & to have my car serviced at the dealership immediately. Tow truck arrived & the car started no problem or warning lights. They towed it to the dealership. Dealership called & rudly asked why I had my car towed. I explained what happend. They said they wouldn't be able to get to it that day. I was never offered a loaner car. Following afternoon I called because I hadn't heard anything. They called me back stating they couldn't find anything wrong with the car & to pick it up at. I have seen other people reporting the same issue & find it to be unacceptable to have a new car, only 762 miles, that dies for no known reason. There is obviously a problem that they need to resolve.

- Crystal Lake, IL, USA