10.0

really awful
Crashes / Fires:
2 / 6
Injuries / Deaths:
5 / 0
Average Mileage:
21,159 miles

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« Read the previous 20 complaints

problem #200

Aug 032020

Pacifica

  • 10 miles
I continuly have to have my battries replaced at least 6 months to a yr. Also my car keeps stalling and it kick a lot more now then it has been since I got the car. My issues occure when I'm driving and its worst when driving up hill. I have been taking it to the orginal dealership for all services they have all the records of all the issues I have experience since I purchase the car. The car was pre owned with only 9 thousounds miles on it. The dealership is in green brook NJ.

- Newark, NJ, USA

problem #199

Sep 082020

Pacifica

  • 35,000 miles
Transmission is faulty; will often times struggle to accelerate, resulting in a lag off the start. Also experience extremely hard shifting during acceleration. Vehicle has been to the shop multiple times, yet each time they "aren't able to replicate" the issue; dealership advised Chrysler is aware of this issue, but there is no fix, so they simply give back a defective vehicle. This isn't safe for my family and is unacceptable; apart from the power train, there are further A/C, electrical, and craftsmanship issues, all of which are now out of warranty, leaving us stuck with an unreliable & unsafe vehicle.

- Virginia Beach, VA, USA

problem #198

Jul 012020

Pacifica

  • 1,110,000 miles
Check engine light is on wont go off mechanic says its an electrical problem and to let manufacture know, van had been making weird sound when brake applied, dealer said it was brake dust and all was okay, but sound still persisted and now a year later its much worse the brake system has malfunctioned and brakes do not work when trying to stop, I have to apply brakes multiple time slowly and even then sometimes still not able to completely stop, took to a mechanic and two separate mechanics stated that its a manufacturer error that they cant even fix, have to go to work only car I have but I am more at risk, while driving I have to drive slower then speed limit, avoid going downhills and some time have to run red lights because I cant stop. It is so scary and I feel helpless because I cant afford another vehicle, still having to make payments on the van and at this time trying to trade it in but with the brake problem its putting me at a loss

- Staunton, VA, USA

problem #197

Aug 282020

Pacifica

  • 60,000 miles
Used car for a hour or two went home for 2 hours and went out to use the car again and the vehicle electrical system seems to have a short and the car has no power what so ever. Recently had intermittent electric issues the the drivers electric seat not working and then working again.

- Fort Lauderdale, FL, USA

problem #196

Aug 062020

Pacifica

  • 76,000 miles
I'm in a parking lot getting ready to leave. Tried to start the vehicle and I received a service shifter prompt. It will not start. I've been here for 45 minutes.

- Dallas, TX, USA

problem #195

Jul 092020

Pacifica

  • 18,900 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after multiple attempts with several unknown warning lights illuminated. Roadside assistance was requested. The vehicle was jump started. The vehicle was previously repaired under NHTSA campaign number: 19V348000 (electrical system). The vehicle was taken to ganley Chrysler of Aurora (161 w garfield rd, Aurora, oh 44202) where the contact was informed that the main battery and the stop/start battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the batteries were no longer covered under warranty. The failure mileage was 18,900.

- Reminderville, OH, USA

problem #194

Oct 102019

Pacifica 6-cyl

  • 37,000 miles
The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

problem #193

Nov 012018

Pacifica 6-cyl

  • 30,000 miles
While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.

- San Angelo, TX, USA

problem #192

Apr 072020

Pacifica

  • 58,000 miles
My van stalled, and the engine completely stopped when I had the brake pressed at an intersection. The brakes locked, I couldnt shift the car, or turn the wheel. I had repeatedly tried to turn the car on and off again and the engine wouldnt start.

- Hutchinson, KS, USA

problem #191

Feb 072020

Pacifica

  • 9,785 miles
Panel lights doesn't turnes off after the car is turned off bluetooth doesn't work at all (phone calls does not work any more) radio is dead parking rearview camera, the scale lines disappeared car lock does not work all the times

- Astoria, NY, USA

problem #190

Feb 062020

Pacifica

  • 55,247 miles
The drivers side automatic sliding door will pop back open once it closes. At approximately 30-40 mph the transmission will slip and it is sounds like a popping noise.

- Fayetteville, NC, USA

problem #189

Jan 252020

Pacifica

  • 54,000 miles
There is an ongoing issue with the driver side sliding door. It continues to open itself back up after closing. It will be almost closed all the way and then will beep three times and open back up.. there is nothing in the door jam or way of it closing. We have wiped cleaned and vacuumed it, and dealer found no issue. It happens daily. Also at times the sensor does not detect an entire body of my child when closing and will close on the child if they don't move in time.

- Fredericksburg, VA, USA

problem #188

Jan 212020

Pacifica

  • 54,200 miles
At 10mph decelerating to stop light. Engine shutoff. On restart error message appeared _service shifter. No lights on shifter designating gear in use was able to return to Chrysler service. Replacing shifter. Previously there have been instances when doors opened while car was at 30 mph. That was corrected with new locking computer. Several times the transmission would not shift into drive when car was started. Ignition had to be switched off then on a couple of times before the shifter would work properly. The parking brake would not disengage when car started and brake control button was presseed. Ignition had to be cycled couple of times. Not shifting into drive and failure to disengage brake occurred together frequently but not every time on downhill roads in cruise control at 45 to 55 mph, transmission down shifts so RPM would exceed 3000 and did not immediately upshift when road became flat. RPM would remain above 3000 for several seconds then return to 1500 RPM. This is a very recent new action. There a disturbing thunk sound and hard jerk when transmission shifts under load at approximately 40 to 50 mph

- Auburndale, FL, USA

problem #187

Jan 162020

Pacifica

  • 80,000 miles
This is the second complaint I have filed in 24 hours. I believe I am having a known problem/recall in my vehicle: Engine stall due to software issue an engine stall can increase the risk of a crash. NHTSA campaign number: 18V049000 I drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When I pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point. I tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.

- Glen Rose, TX, USA

problem #186

Jan 152020

Pacifica

  • 78,000 miles
I believe my vehicle is have the issue of a known recall on this type of vehicle: Engine stall or loss of power steering assist a loss of power steering assist or a stall can increase the risk of crash. I was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once I put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When I pushed the button it went to "acc" then when I pushed it again it went to "run" but the vehicle was not on and I could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.

- Glen Rose, TX, USA

problem #185

Dec 282019

Pacifica

  • 16,240 miles
While driving, vehicle completely lost power/stalled. Power steering lost, all acceleration and power assisted braking. Indicator lights for variety of systems light up. Pull over to side and restart vehicle. Vehicle exhibits "haywire" behavior, with indicators for all systems, including traction control tire pressure, battery, hybrid electric system, parking brake, etc.going off. A short video was taken of this behavior when restart was attempted after the stall. Vehicile fails to restart. After additional try, vehicle starts, and traction control and some other systems remain non functional. Vehicle is returned home, then returned to dealer, who advises that vehicle firmware is up to date, and that the issue "cannot be duplicated." Vehicle was up to date on previous recalls relating to stalls. The stall was incredibly dangerous, and dealer does not seem to have any idea what source of the problem is. We have been sent away, being told to return the vehicle if problem shows up again. We do not feel that vehicle is safe to drive, and dealer has done nothing to address or diagnose the issue that caused the problem. The issue came after some other issues with vehicle sometimes indicating that airbags need service, or not recognizing that seatbelts were buckled. I believe the issue to be related to problems with computer firmware governing the vehicle.

- Bakersfield, CA, USA

problem #184

Jan 012020

Pacifica

  • 65,961 miles
While vehicle is both stationary and moving the shift selector or dial turns off. You cannot see what gear you are in when this happens. The vehicle has turned off while in motion! the tie rods on this vehicle broke at less than 20K miles. The vehicle has had multiple recalls which have been fixed but continues to have intermittent electrical issues. All of these have been reported to Chrysler.

- Alma, AR, USA

problem #183

Jun 012017

Pacifica 6-cyl

  • miles
2017 Chrysler Pacifica. Consumer writes in regards to electrical issues. The consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving the driver and passenger's stranded.

- Ankeny, IA, USA

problem #182

Dec 272019

Pacifica

  • 85,000 miles
While driving approximately 65mph on the highway, all of the lights on the dash came on and the car started to slow down even though I had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the P did not light up. While in park the car was jerking forward and I could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.

- Jacksonville, AR, USA

problem #181

Dec 022019

Pacifica

  • 32,000 miles
2017 Chrysler Pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, U-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20K on it May 30,2019.

- Girard, OH, USA

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