10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
4 / 0
Average Mileage:
21,486 miles

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problem #192

Aug 062020

Pacifica

  • 76,000 miles
I'm in a parking lot getting ready to leave. Tried to start the vehicle and I received a service shifter prompt. It will not start. I've been here for 45 minutes.

- Dallas, TX, USA

problem #191

Jul 092020

Pacifica

  • 18,900 miles
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after multiple attempts with several unknown warning lights illuminated. Roadside assistance was requested. The vehicle was jump started. The vehicle was previously repaired under NHTSA campaign number: 19V348000 (electrical system). The vehicle was taken to ganley Chrysler of Aurora (161 w garfield rd, Aurora, oh 44202) where the contact was informed that the main battery and the stop/start battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the batteries were no longer covered under warranty. The failure mileage was 18,900.

- Reminderville, OH, USA

problem #190

Oct 102019

Pacifica 6-cyl

  • 37,000 miles
The van kicks into gear with a loud thug. Happens a lot when driving slower on city streets. Dashboard lights turn off for short periods of time. This occurs when I am driving fast or slow.

- Stevens Point, WI, USA

problem #189

Nov 012018

Pacifica 6-cyl

  • 30,000 miles
While pressing the gas going from 1st to 2nd gear the vehicle makes a sudden jerking motion almost stalling, transmission issues since purchased. Back passenger sliding door has not always closed successfully, since purchase, causing safety concerns. Vehicle will not start all the time without unplugging the "brain". gear shift light is not always on. Brakes have had to be replaced due to an air intake issue.

- San Angelo, TX, USA

problem #188

Apr 072020

Pacifica

  • 58,000 miles
My van stalled, and the engine completely stopped when I had the brake pressed at an intersection. The brakes locked, I couldnt shift the car, or turn the wheel. I had repeatedly tried to turn the car on and off again and the engine wouldnt start.

- Hutchinson, KS, USA

problem #187

Feb 072020

Pacifica

  • 9,785 miles
Panel lights doesn't turnes off after the car is turned off bluetooth doesn't work at all (phone calls does not work any more) radio is dead parking rearview camera, the scale lines disappeared car lock does not work all the times

- Astoria, NY, USA

problem #186

Feb 062020

Pacifica

  • 55,247 miles
The drivers side automatic sliding door will pop back open once it closes. At approximately 30-40 mph the transmission will slip and it is sounds like a popping noise.

- Fayetteville, NC, USA

problem #185

Jan 252020

Pacifica

  • 54,000 miles
There is an ongoing issue with the driver side sliding door. It continues to open itself back up after closing. It will be almost closed all the way and then will beep three times and open back up.. there is nothing in the door jam or way of it closing. We have wiped cleaned and vacuumed it, and dealer found no issue. It happens daily. Also at times the sensor does not detect an entire body of my child when closing and will close on the child if they don't move in time.

- Fredericksburg, VA, USA

problem #184

Jan 212020

Pacifica

  • 54,200 miles
At 10mph decelerating to stop light. Engine shutoff. On restart error message appeared _service shifter. No lights on shifter designating gear in use was able to return to Chrysler service. Replacing shifter. Previously there have been instances when doors opened while car was at 30 mph. That was corrected with new locking computer. Several times the transmission would not shift into drive when car was started. Ignition had to be switched off then on a couple of times before the shifter would work properly. The parking brake would not disengage when car started and brake control button was presseed. Ignition had to be cycled couple of times. Not shifting into drive and failure to disengage brake occurred together frequently but not every time on downhill roads in cruise control at 45 to 55 mph, transmission down shifts so RPM would exceed 3000 and did not immediately upshift when road became flat. RPM would remain above 3000 for several seconds then return to 1500 RPM. This is a very recent new action. There a disturbing thunk sound and hard jerk when transmission shifts under load at approximately 40 to 50 mph

- Auburndale, FL, USA

problem #183

Jan 162020

Pacifica

  • 80,000 miles
This is the second complaint I have filed in 24 hours. I believe I am having a known problem/recall in my vehicle: Engine stall due to software issue an engine stall can increase the risk of a crash. NHTSA campaign number: 18V049000 I drove about 3 miles. Parked my vehicle and pushed the button to open the sliding back door. When I pushed the button the entire vehicle turned off including the engine and all the lights. Nothing on the dash remained lit. I tried to restart it and nothing happened. No sounds, click or lights appeared. I opened my door and waited about a minute then the interior lights turned on. The sliding back door had to be manually pulled shut at this point. I tried to start the vehicle again and nothing happened. I tried again and it hesitated, then started. I was able to drive about 10 miles to work after that.

- Glen Rose, TX, USA

problem #182

Jan 152020

Pacifica

  • 78,000 miles
I believe my vehicle is have the issue of a known recall on this type of vehicle: Engine stall or loss of power steering assist a loss of power steering assist or a stall can increase the risk of crash. I was driving and suddenly the power steering went out and the vehicle came to a stop. I was instructed on the screen to put the vehicle in park. Once I put it in park the vehicle shut off. I tried restarting it. The brake was stiff and would not push in. When I pushed the button it went to "acc" then when I pushed it again it went to "run" but the vehicle was not on and I could not change the shifter out of the park position. This was very dangerous and happened while vehicles were driving behind me causing people to suddenly come to a stop.

- Glen Rose, TX, USA

problem #181

Jan 012020

Pacifica

  • 65,961 miles
While vehicle is both stationary and moving the shift selector or dial turns off. You cannot see what gear you are in when this happens. The vehicle has turned off while in motion! the tie rods on this vehicle broke at less than 20K miles. The vehicle has had multiple recalls which have been fixed but continues to have intermittent electrical issues. All of these have been reported to Chrysler.

- Alma, AR, USA

problem #180

Jun 012017

Pacifica 6-cyl

  • miles
2017 Chrysler Pacifica. Consumer writes in regards to electrical issues. The consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving the driver and passenger's stranded.

- Ankeny, IA, USA

problem #179

Dec 272019

Pacifica

  • 85,000 miles
While driving approximately 65mph on the highway, all of the lights on the dash came on and the car started to slow down even though I had the cruise control set. I tried to press the accelerator and the car would not speed up. I pulled over and turned the dial to park but the P did not light up. While in park the car was jerking forward and I could not set the parking brake. I turned it off at that point and tried to turn it back on to solve the problem. The problem has not yet been solved.

- Jacksonville, AR, USA

problem #178

Dec 022019

Pacifica

  • 32,000 miles
2017 Chrysler Pacifica, 33'400 miles- hesitation after placed into/ shifting gears from a stopped position, 5-10 seconds until the car jerks into gear from release of break pedal to engaging in selected gear. Heated steering wheel feature only works intermittently, whether selected from settings with start or manually selected, all controls from steering wheel go out periodically after the vehicle has been in motion, will not work at all, including radio controls, cruise control button, U-connect button, vr button- not even the illumination of the controls works when this happens. Usually after the car has been in motion for at least 10 minutes. Has happened several times, but comes back on at random intervals while driving. Has only happened on short trips. Unknown cause. Purchased vehicle used with 20K on it May 30,2019.

- Girard, OH, USA

problem #177

Dec 122019

Pacifica

  • miles
When using the key fob to remotely close the rear driver side sliding door or the overhead button to open or close the door or the button adjacent the door itself, it will close for only a brief moment and reopen itself on average, 2-4 times after the initial attempt to close it. Two separate times the door has suddenly opened while the vehicle was parked, motor running, without any button or remote being pressed. Super scary.

- Chicago, IL, USA

problem #176

Dec 022019

Pacifica

  • miles
Automatic engine shutoff system shuts off vehicle on hills causing a rollback issue, safety problem. It also shuts off during heavy traffic heating up vehicle considerably. So far two different service departments cannot find any issues. 3 batteries have been replaced in 2 years time. Transmission pops in and out of gear between 2nd and 3rd during city driving. No spare tire!! patch kit, good luck using it if you have a flat.

- Pantego, TX, USA

problem #175

Nov 042019

Pacifica 6-cyl

  • 42,000 miles
While coming to a stop on a city street van loses all power and stalls after making a clicking noise. I have to put it in park and start the car again.

- Fort Worth, TX, USA

problem #174

Feb 012018

Pacifica

  • 13,080 miles
We are on our second Pacifica after the first was bought back by Chrysler due to major electrical issues (vehicle would not start or function correctly, dealer couldn't fix it). Now on our second Pacifica we have had constant transmission issues...first transmission started slamming into gear (feels like you are being rear ended by another vehicle, this can be at slower speeds < 20 mph while going straight or turning), they reset computer, that didn't fix it, so then they replaced the valve body in the transmission (2 seperate shop trips). A couple months later it started slamming into gear again (slow speeds < 20, turning and going straight), so they replaced the transmission after putting us in a rental for another month, about 6 months later this transmission had the same exact issue, slamming into gear at low speeds (< 20, turning or going straight). So we are on our 2nd Pacifica and the 3rd transmission now and are still having the same issue as we initially had (slamming into gear like you are being rear ended at slow speeds < 20 going straight or turning)! there are serious issues with this transmission that Chrysler needs to resolve! this is not safe to drive the way it is, because you don't know the situation you will be driving in when it happens.

- Ankeny, IA, USA

problem #173

Aug 012018

Pacifica

  • 16,000 miles
My car stalls and jerks when I'm going around 16 mph. Losses power. It clunks and shifts hard like you're being hit from behind. My car has had one transmission replacement a few months back. Today the car has been in the shop for over 30 days with its second transmission issue. Chrysler can"T seem to fix the issue. It's a very scary feeling to loss power in the middle of the highway or anywhere. Please help. My slidding doors had an issue that they will open and close automatically even if I was driving. Very scary. So many more issues. The issues started maybe a month and a half after purchasing the vehicle.

- Elizabeth, NJ, USA

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