Transmission - when traveling at a low speed as in traffic, accelerating from a red light/stop sign ' when the van is shifting from 1st or 2nd to higher gear, the car jerks and sometimes makes a noise. Often times it feels as if the car has been rear ended from behind.

- Carpentersville, IL, USA

In July I took my vehicle in for down shifting issues and the couldn't find a problem when running a system check. Problem continued and 2 weeks ago took it in again for shifting issues. Now experience suspension popping a noisy sound. I'm tired of having a brand new vehicle with under 30,000 miles having so many problems. What is the solution?

- Mccordsville, IN, USA

Takara recall. I went to turn my vehical on and the screen wouldn't. I thought it could be screen off button but it wasn't. I then took my car into my local dealership and they told me the stereo is heating up to 180 degrees. Which is a safety hazard and should be happening in a year old car.

- Summerville, SC, USA

After taking my van, into the shop, this morning, for a repeat complaint of hard shifting (feels like I'm being rear-ended), at speeds between 17-20 mph, and driving the service tech around, for 30 minutes, in a failed attempt to try to get the van to replicate the hard shift, while the tech was next to me, my van shifted hard, on my way back into work, while I was in traffic, on the highway. I had stopped at a light, behind several cars, in traffic. I was told, at the shop, that since the tech was not able to experience it, himself, they would not even try to diagnose or figure out the cause, at this point in time. I asked them if they could check the transmission valve body. They said they easily could but did not, at this time, because they've not felt the hard-shift themselves. I gave the shop the name of another customer who has experienced the same problem, with her van, in troy, Michigan, was given the same 'updates, ' for her van, at Suburban Chrysler Dodge Jeep Ram of troy that were suppose to fix the problem (but did not) and gave them the solution (transmission valve body replacement) she stated had fixed, for now (her van was fixed in July'18 and hasn't experienced a hard-shift since) her issue. I gave them the name and number of the dealership that had serviced her car. They did not want the information and told me they work through Chrysler only. Chrysler knows the problem exists, as the lady who told me about the transmission valve body got that solution from a friend, of hers, who works at Chrysler corporate.

- Seymour, IN, USA

My van will jerk, violently, while I'm trying to accelerate. When I say "violently, " I mean when it jerks, it feels like I've been rear-ended. It happens when I come to a complete stop and then try to accelerate. It happens when I'm driving under twenty miles an hour and then try to accelerate. It happened so violently, a while back, that the van seemed to stall and I was almost rear-ended, by a pick-up truck, when I pulled out onto a highway. This prompted me to take it to the shop on October 29th. They kept it until November 2nd. They updated the computer's program and said that seemed to fix the issue. However, it is now jerking again. It happened twice, yesterday, as I was turning and then tried to accelerate. It then happened once, today, as I was driving under 20 miles an hour and tried to accelerate, while pulling out of a school's drive. Today, it also started to have a vibration-type feel, while driving, under 20 miles an hour, on a straight way, while trying to accelerate, and then it didn't want to accelerate, at all, after I came to a complete stop, at a red light, and tried to accelerate, as the light turned green. I have a an appointment, at 9:00 am, next Monday (11-19-18), where they're wanting me to drive them around in order to try to get these same issues to happen, while they're in the van, with me. There is no rhyme or reason as to when these incidents happen and I'm not certain I will be able to get them to happen while the technicians are in the van, with me. Meanwhile, I'm driving around worried about getting hit, from behind, if/when my van violently jerks or decides to stall. This is my family vehicle. I drive my 10 and 7 year old sons in this. As of right now, they ride in the middle seats, as I'm fearful of being rear-ended and don't want them in the third-row back seat.

- Seymour, IN, USA

I started having problems about 1 1/2 years into ownership. The car started to shift hard. Sometimes when it would shift it would feel like I was being rear ended. I brought it to the dealer several times and I was told each time they could not duplicate the problem. Several times I would be parked and shift into drive and press the gas and the car would not move right away. It would hesitate, shift really hard like I was being hit and then the car would move. One day I was stopped at an intersection. When the light turned green I pressed the gas the car started to move. When I got to the middle of the intersection the car went to shift and it felt like I got hit in the rear and the car became unresponsive for a few seconds and slowed down. I lost all control of the car. I tried to press on the gas and nothing happened. Then again, it felt like I had gotten hit in the rear and the car started to move. I drove right to the dealer. Again I was told they could not duplicate the problem. They kept my car for a month. They say they replaced the valve body at that point and my car was safe to drive and completely fixed. One week later, I was parked at a store. I went to start my car and it would not start. The steering wheel was locked and the brakes were locked, the car would not start. I had battery power, but the car would not start, I had it towed to the dealer. They said a ground wire came loose, and my car was fixed and safe to drive. That night my family was going on a long drive. Ten minutes into the trip, while driving on a main road, we lost all control of the car without any warning. The car just stopped in the middle of driving. The steering wheel locked, the brakes locked and the car would not start. I had my kids in the car for this. This car is not safe. The car just shuts down while driving with no warning. This car is a hazard and unsafe to drive.

- Hazlet, NJ, USA

Car was moving. Engine shut off. Rolled 20 feet. Engine them restarted. Stop/start function not working properly. Went to the dealer, their solution to the problem was to stop using the auto start/stop function.

- Lehigh Acres, FL, USA

In a shopping center parking lot, rolling forward at 10 miles per hour. My foot was not on the brake or the accelerator. Suddenly, the car accelerated over 1 second up to about 20 miles per hour. The acceleration was so rapid and sudden that I thought that I had been rear-ended. The vehicle slowed when I applied the break. The car then did it several more times over a few days period. I have taken the vehicle to the dealer, and they say that the car's computer has generated multiple errors, but they are unable to interpret the errors. The vehicle has been at the dealer for a week, with no success in diagnosing the problem or the fix.

- Folsom, CA, USA

The van shifts very hard and jerks forward when accelerating from a stop at either a stop sign or red light. The hard shift and jerking forward has almost caused me to rear end the vehicle in front a couple of times now.

- Bakersfield, CA, USA

Vehicle was being driven on city streets less then 30 mph and engine and vehicle management system shut down causing no ability to steer vehicle safely. Vehicle came to a stop, needed to be turned to the off position and restarted after attempting a few times. The vehicle then was able to drive on.

- Benicia, CA, USA

On May 9, 2018 I shifted from park to drive, with my foot on the brake, while my 10 year old son was getting into the van. The door automatically closed, he panicked as he saw it closing and tried to jump out- the door closed on him and he was stuck for 30 seconds to 1 minute. The door was not responsive to opening by pushing the button and finally re-opened when I put it back in park. It left a bruise on his arm for approximately 10 days, he was not injured. Chrysler investigated the incident but could not replicate the problem. In addition, the van will hard knock/shift, usually at low speeds and has stalled out while attempting to accelerate in traffic multiple times. This is a major safety concern. This started happening after it was taken in to get the safety recall transmission update. Chrysler cannot replicate this problem and has no stored data in the computer showing problems have occurred. I am deeply concerned with these issues and the safety of my vehicle. While I am satisfied with the level of concern and response Chrysler provided due to the door incident, I think there are many improvements that need to be made to make this vehicle safer. I have owned multiple vans and can say that the mechanical doors on this van are very slow to react to objects in the way of closing and will close very hard before re-opening. The shifting issue is very, very concerning and Chrysler's lack of concern regarding the issue is even more concerning.

- Temple, TX, USA

Rear door and side doors open up while driving. Van stalls and sputters when taking off. When driving and turning the wheel to the right or left the steering wheel vibrates. It does not feel like the wheel is rubbing in the wheel well.

- Sacramento, CA, USA

Drivers side sliding door keeps opening/closing on its own - acts as if something is caught in the chain that operates the door. Started shortly after purchase in may of 2017, has happened on numerous occasions and is now occurring more frequently. Original dealer inspected the door but could not find problem - they suggested that someone may have turned the slide mechanism off on the overhead control. It is happening both when driving & when parked. While driving an alert appeared on the dash with message "to operate sliding door shift to park" - display says contact roadside assistance/uconnect/Chrysler vehicle care. Message appeared once on the interstate, although door did not open. It appeared another time while driving down a steep driveway - this time door did slide open. Driver was the only one in van at the time. When stationary, door will open & close itself repeatedly - have had to push door all the way open or closed. The door did not sense that there was an obstruction, had to forcefully push door open. Took van to different dealer - they tried to recreate problem but could not. Dealer reviewed message history but on-board computer did not show the "to operate sliding door shift to park" message. Dealer suggested we may have been pressing door button on key fob accidentally - however this has occurred several times when it was not likely that that was the case. Have contacted Chrysler several times regarding this problem, but have not been able to resolve. Have photos of messages on dash and on display, and video of door opening while in motion. Consumer stated door opening and closing on its own. Updated 10/11/18

- Erwin, TN, USA

Vehicle intermittently won't start. The push button is hard even with brake depressed. Power is adequate to the vehicle. The vehicle is turned off. Has happened several times.

- Colorado Springs, CO, USA

My entire car vibrates like shaking and auto shutoff sign that we use while red light comes ups / engine light comes ups. I have to park my car on the side turn off for 2 minutes and turn on back to get back to normal. I believe if I don't do that I might hit with the other car as car vibrates and not controllable. It happened almost 10 times & dealer just ignores as I am making this up.

- Iselin, NJ, USA

Vehicle stalls while driving. Braking and vehicle keeps going and or accelerating and vehicle does not even move. Hard shifting when hot and cold. Also vehicle has had multiple shifter issues and will not start this has happened on city streets and X on the highway.

- Aldan, PA, USA

I have recently been notified of a recall number U64. There is another one, U50, which is pending and I have not been notified yet. Additionally, I have experienced while driving that the Chrysler Pacifica jerks when I am driving approximately 35 mph and or highway speed. I am concern that this Chrysler Pacifica 2017 is starting having problems in such an early stage.

- San Jose, CA, USA

While operating the vehicle at a low speed (10-15 mph) and making a left hand turn the vehicle lost power, including steering, and acceleration. The radio and accessories were still working. All the gear shift lights were flashing and a beeping noise occurred. On the dash a display said "change gears to start". I tried neutral and other gears, before going back to drive and it didn't do anything. I placed the car in park and it got stuck in park. I couldn't change the gear after that. I then pressed the on/off start button and it restarted and powered up the engine and I was able to drive the car home. I immediately called the dealership and left a voicemail. The first appointment available was June 27th, 2018 at 0830. The customer service rep said there was no log/warning or notification related to this issue. I contacted Chrysler Corp customer care at 1101 on June 27th, 2018 to notify them of the issue and that the dealership couldn't find anything wrong. Chrysler Corp customer care representative advised me to file a complaint with NHTSA and to ensure dealership files a star case. I then re-contacted the dealership at 1112 on June 27th, 2018 and advised them we wanted to open a star case. The car goes back to the dealership on Tuesday July 3rd, and they will keep it and try and re-simulate the issue while we have a loner car.

- Rogers, AR, USA

My 2017 Pacifica is having the following transmission issues: Hesitation to shift gears, hard shifts sometimes to the extent that you feel as though you have been rear ended. The hesitations sometimes occur when pulling out onto a busy road which is a huge safety issue. I have had my van in the shop 3 times and Chrysler is unable to cure the problem. These transmission problems cannot not be reproduced in comman. I never know when it is going to happen. The hesitation usually happens from a stop or very low speed. The hard shift is usually when I am traveling below 45mph.

- Palmyra, VA, USA

The contact owns a 2017 Chrysler Pacifica. The contact used the remote start feature to start the vehicle and placed her child in the safety seat. Upon closing the sliding door, the automatic locking feature engaged and locked all the doors while the key was still in the ignition. The remote start timed out and the vehicle turned off; however, the contact was unable to re-enter the vehicle. The fire department was contacted. The contact broke the rear window of the vehicle to remove the child from the vehicle. The contact stated that the vehicle should not lock independently with the key still in the ignition. Crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850) was called and the contact was informed to call the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 20,000.

- High Point, NC, USA