The vehicles transmission is slipping. It happens on gears first to 2nd then again on 2nd to third with hard shifting. It has felt as if another vehicle has hit you from behind. It happens when the vehicle is in motion and especially when you let off the accelerator. It happens very consistently.

- Hollywood, FL, USA

My wife was driving this van with two kids when the van stalled while turning. An extremely dangerous situation.

- Whittier, CA, USA

For the past year the car jerks forward and stalls while driving. Especially after going from a stop. Sometimes it is so bad, you violently jerk forward. Have broughten to dealer twice for this. Once they did a softward update, that did not help. Second time they said it was normal

- Lake Forest, IL, USA

Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the Chrysler help button & 911 button was non responsive. Increased RPM at ideal, parked or at break. Break fade & random lurching at traffic stops. After about 2 weeks complete break failure & all other electrical components observed failed. A phone call to Chrysler on personnel phone resulted in Chrysler sending a flatbed wrecker for Transport to dealer service center in lebanon, Ohio. Fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains. After repairs at lebanon, Ohio Chrysler. A vague description from service center that it was an electrical system failure & they replaced battery. All events listed above during the 2 weeks occurred during normal driving in town & on highway.

- Carlisle, OH, USA

On multiple occasions after starting the ignition, the gear unexpectedly slipped from park (stationary position) to reverse after starting the ignition. Most recently on christmas day this occurred with my daughter and 4 month old granddaughter in the car resulting in rear collision and damage to the body of the vehilcle. Insurance claim is currently in progress.

- Somerset, NJ, USA

As my vehicle accelerates there is hesitation and then the car lurches. This occurs mostly when coming from a complete stop. The dealer has been unable to find any "codes' related to this. In addition, on December 11, 2017, the car hesitated and then lurched forward with such force that my head hit the headrest and I thought my car was hit from behind.

- Bayville, NJ, USA

My driver's side rear sliding door randomly opens after being closed. The dealer has been unable to duplicate the issue and there have been no error codes. This does not occur every time the door is opened but quite frequently. In addition, in January 2017, my passenger side rear sliding door closed on my 6 year old daughters head and required quite a bit of force to reopen.

- Bayville, NJ, USA

I owned a Chrysler Town & Country that just shut down on me several times. Once going 65 mph on I85 on my way tho charlotte, nc. I almost got killed. I took the van in to lake norman Chrysler and they found nothing. When I got back home I took my van tho my local dealer nichols Chrysler. They found nothing. I took it to an independent mechanic, nothing. The van kept during down and it was a life threatening situation. I got rid of the van and bought a new Pacifica from nichols Chrysler. Now I see that this van is shutting down just like the Town & Country did. My Pacifica had not shut down on me tho date but there is a very dangerous situation that Chrysler of not telling owners about. I took my Pacifica in to nichols to be checked and just like the town and country they could find morning wrong. I do not want tho drive my new van anymore. It is too dangerous to my family and to others on the road. Please get Chrysler to stop production until they figure this out. Something needs to be done immediately before someone gets killed.

- Efland, NC, USA

Vehicle shut off while driving down the road. Happened twice since owning the vehicle 7/15/17 & 9/9/17. Vehicle dashboard said "stop and shift to park". we took to dealership and they said they couldn't replicate program.

- Lame Deer, MT, USA

Vehicle shuts off at stop lights/signs.this has happened three times while stationary.had to place transmission in park and restart.

- Dallas, GA, USA

While driving with my family, including three small children, the vehicle shut itself off. No electrical, power steering, power brakes or engine. I was able to get it started again after coming to a stop. Afterwards the screen said that the start/stop system was disabled.

- Conway, AR, USA

My van on numerous occasions will accelerate while I'm driving and I cannot get it to stop unless I pull over and shut off. On two separate occasions I was going down a hill and the van accelerated and then shutoff on its own. The acceleration noise was so loud. I glided down the rest of the hill and had to pull over and restart. I've been bringing it to dealer for this issue several times and nothing is being done. Saying they can't duplicate. There have been other issues also.

- Warwick, NY, USA

I was driving and was turning into my driveway and my van completely shut off and I had nothing. I had a message on my dash that said to put my vehicle in park. I did that then I attempted to start my van again cause I had not pulled completely in the driveway yet. I had a 1/2 tank of gas also and had no warning lights come on. It was like I completely lost everything and the van just shut off. I did contact the local Chrysler and they could not find anything wrong or get the van to duplicate the problem. They had told me I was fine to drive and if it happened again to let them know. My van only had about 16000 miles on it at the time.

- Kearney, NE, USA

The first time I drove the vehicle it almost stalled making a left into oncoming traffic. The auto start stop was shut down by me at the next intersection. Then the start stop light came on the warning system display. I have had problems with the auto start stop system from first day of ownership and has been to the dealer 4 times with about 350 miles on it. Another time the vehicle had to be towed to the dealer as it would not start at all and the dash said service shifter. I have asked the dealer to replace the car and they said they will ask Chrysler, as I bought it for my wife and she is afraid to drive it. It is the touring L model. I have had two different loaner Pacificas without auto start stop, with no issues. I requested the regional representative call me about this safety issue on a survey form but no response.

- Oceanside, NY, USA

My wife and I were returning from a trip to an appointment around 2:30 in the afternoon. We just exited off interstate 395 and were merging into traffic heading East on duke street. The light changed to yellow and required us to stop more aggressively than I typically would. We were traveling in a straight line and had to decelerate from 20 mph to complete stop within a matter of approximately 10 feet. Once our van came to a complete stop the car shut off. I didn't notice any message on the screen, but when I released the brake pedal, the vehicle started again. Afterwards, I thought back to the previous stop and thought I noticed some hesitation in acceleration, but didn't realize it until afterwards. The car was only purchased a month and a half ago and was purchased new. Unfortunately I do not have any photo evidence of the circumstances and the vehicle did not present a check engine light. The dealer we purchased from stated they didn't know what we were talking about, but offered we make an appointment and they would check the vehicle.

- Alexandria, VA, USA

Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. This creates a distracting and extremely frustrating experience with absolutely no way to control the system. This issue has been present since purchasing the vehicle in march2017. Even after notifying fca about the issue through the dealer, uconnect web customer service portal, and Chrysler cares contacts it is still unresolved. A software update releases in late Sept 2017 failed to correct the issue.

- Clarkston, MI, USA

Automatic parking brake-selecting neutral for car wash with engine running, park engages by itself causing car wash rollers to jump the wheel that is driven. Very hard to keep in neutral long enough for car wash to finish correctly. This has happened twice partway thru the car wash with no input from driver. Has happened many times at initial placing into neutral, sometimes causing car wash to lockup, the car wash will not let the car go thru without a driver because of this intermittent going into park by itself. -doesn't always turn off parking brake when selecting R or D, as it should. This has happened numerous times while going thru a car wash, causing car wash to either emergency stop or going on under wheels. Dealer states that turning off automatic parking brake will fix the problem. Don't want to turn on and off every time I go thru a car wash. Dealer also stated that you can't turn off the feature that turns pb off when selecting drive or reverse. Statements from dealer are counter to the normal operation of the vehicle. This has happened more than a dozen times since I have had the vehicle.

- Acworth, GA, USA

Transmission-has very jerky operation at 1-2 or 2-3 shift, acts like it goes into park or lower gearwith a lurch. Feel like you have been rear ended. Very confused operation that lots of Chrysler, Dodge, Jeep customers have reported.dealer updated tcm with latest software, problem still exists. Dealer states the lurching when accelerating and letting off on the gas is not a problem, I disagree and think it is a safety problem with all Fiat vehicles using the new 9 speed transmission.this has happened multiple(more than 20 times) in the first year of ownership.

- Acworth, GA, USA

While exiting a car wash the rear sunroof was blown out. The vehicle was moving slowly through the car wash and was under the dryer when it happened. There was a thump and small pieces of safety glass were blown over the front of the vehicle. The manager speculated that maybe a rock blew out of the dryer. It is currently at a collision center where the mechanic has vacuumed the glass out of the back seat and is looking for any foreign objects. I don't think there were any issues with the glass previously. I have never had a problem with it. Fortunately no one was injured.

- Desoto, IL, USA

Minivan was at a stoplight and turned off without warnings. This just happened 30 mins ago. Vehicle asked to be put in park and hit brake to start engine. Engine started parked at nearest parking lot and called dealer. Dealer 2 miles away no codes came up on scan that was done...updated 11/07/17 updated 11/09/2017

- Katy, TX, USA