10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,405 miles

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« Read the previous 20 complaints

problem #48

May 302021

Pacifica

  • miles
After stopping at a stop sign, I turned right to go with traffic, It seemed as though the transmission quit responding at all for several seconds. Fortunately, I was turning to the right. Scary.

- South Roxana , IL, USA

problem #47

Jun 182021

Pacifica

  • miles
I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

- Mesa, AZ, USA

problem #46

Jun 192021

Pacifica

  • miles
Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened. No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast Ohio Right now I am 200 miles from home on a Sunday. And hope a local dealer has the part This van has been a disappointment to say the least.

- Chardon, OH, USA

problem #45

Aug 012019

Pacifica

  • 10,000 miles
We bought the Chrysler van new in 2018. One year (~10,000 miles) later, the van developed rough upshifting. It does not happen every time but it occasionally bangs into gear very violently under slow acceleration at 30 - 35 mph. We took the van to Chrysler mechanics but they could not reproduce the rough shift so they would not do anything about it. Every time it happens, it scares me to death. It feels like a sledgehammer hit the van!

- Irvine, CA, USA

problem #44

Mar 042018

Pacifica

  • 1,600 miles
This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of Chrysler Pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of this subject Pacifica for 3 years. Often, I could not stop the engine from racing at its highest rate of speed while on freeways and other roads. This vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and.. II could not stop this Pacifica engine from shutdown racing engine until I place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object. The engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions I have taken this subject vehicle to ray lathem dealership in detroit, Michigan. The dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was. Chrysler would not acknowledge any safety acceleration problems and I had my vehicle tested by software engineers and they advised me that the aforementioned Chrysler Pacifica has defective ut modules, powertrain control PCM reprogram module powertrain control. This Pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour. During winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive. While this is my 4th Chrysler mini van I have placed my family children at high risk of being injured in a car accident. I have written the president of Chrysler and all this stress this cost me over 9,500 additional mileage penalties of.28 cents per mile...

- Detroit, MI, USA

problem #43

Feb 192021

Pacifica

  • 26,500 miles
When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different Chrysler mechanics drive vehicle all saying they could not duplicate problem and is performing as it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid I could be in a serious accident.

- Florissant, MO, USA

problem #42

Jan 302021

Pacifica

  • 49,248 miles
The van was running and I was stopped in the middle of an intersection, waiting to turn left. A warning message popped up on the dash--something about the start/stop system. I released my foot from the brake so as to continue through the intersection. Interior and exterior lights remained on however the vehicle would not move. I could not turn the shift knob out of drive, even after several attempts. Depressing the gas pedal has no effect. At some point I may have pressed the brake and then turned the shift knob back to park. I was then able to restart the vehicle and get out of the intersection. I was able to drive home after but the experience was dangerous and frightening.

- Wilsonville, OR, USA

problem #41

Jan 282021

Pacifica

  • 29 miles
While I am at a quick stop - stop sign, rotary, light, intersection - my vehicle will shut off without warning, causing me to have to put the car into park, restart, and put the car back into drive before I am able to continue in motion. This causes me to stall for 30 seconds - 1 minute with traffic piling up behind me.

- Londonderry, NH, USA

problem #40

Jul 142020

Pacifica

  • miles
Since I leased the vehicle, the screen of the radio don't work properly, the automatic doors sometimes don't work, the automatic doors lock don't work properly either and the transmission do a harsh kick. I have been reporting to Chrysler the conditions and malfunctions of the vehicle and they have never fixed, always says that everything is ok. I have to drive and pay a lemon car with no remedy. Every time that I drive my car on the highway, the transmission have issues, and also when I drive my car and I need to use the camera to see the back of the street, the screen doesn't work.

- Port St Lucie, FL, USA

problem #39

Jul 302020

Pacifica

  • 112,000 miles
I was driving near my home at 20mph when car came to a dead stop. It felt like the bottom of car had fallen. I turned off car and restarted it to see if it would move. It wouldn't. I calledaaa and it was towed to an auto service. It was transferred to pompey auto group in scranton, pa. Had my husband been driving this vehicle on major highways for his job at a higher rate of speed, it could've been catastrophic. Luckily it happened to me as I was not transporting my grandchildren and I was close to home. Thinking back months earlier, I recalled that on many occasions, as we were backing out of our driveway, we would hear a grinding noise. It was mentioned to several repairmen, including authorized Chrysler servicemen, and no one supposedly found any issues. By the way, back in September of 2019, we also had a problem with the battery that controls the engagement in the park position. We have documentation for both issues, should you need further information. Indeed, both issues are safety issues and both could cause deaths if they are not immediately solved. The issue w/ the battery park position engagement occurred while the car was stopped on a major highway in NJ. The last problem occurred on a city street on July 30, 2020.

- Kingston, PA, USA

problem #38

Mar 022019

Pacifica

  • 17,000 miles
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and shifting from second to third gear, without warning, the vehicle jerked backward then forward while depressing the accelerator pedal. The vehicle was taken to three separate Chrysler dealers; orlando Dodge Chrysler Jeep Ram (4101 w colonial dr, orlando, fl 32808), airport Chrysler Dodge Jeep Ram (5751 Eagle vail drive, orlando, fl 32822) and central Florida Chrysler Dodge Jeep Ram (8675 commodity cir, orlando, fl 32819) however, the mechanics were unable to duplicate the failure. The manufacturer was notified of the failure and the referred the contact back to the dealers. No additional assistance was provided. The vehicle was not repaired. The failure mileage was approximately 17,000.

- Windermere, FL, USA

problem #37

May 222020

Pacifica 6-cyl

  • 26,000 miles
When in slow or bumper to bumper traffic slowing down at a traffic light or to make a right or left turn. When you go to accelerate my transmission throws a hard shift like something just hit the back of the van and pushed it forward.I took the van to the dealership twice between February and May 2020 they keep telling me they cant find the problem.

- Lehighacres, FL, USA

problem #36

Jan 182020

Pacifica

  • 25,700 miles
Vehicle was in reverse (R), changed to drive (D) in "prndl" selector and vehicle moved backwards instead of forward when accelerating causing a collision. Police incident report was filled, and Chrysler corporation contacted. Vehicle is at Chrysler dealership for transmission malfunction investigation.

- Columbus, IN, USA

problem #35

Nov 282019

Pacifica

  • 38,900 miles
Vehicle exhibited "unintended acceleration"; the engine and vehicle suddenly accelerated on it's own while making a slow (10 mph) left hand turn. Vehicle lurched forward and accelerated. Acceleration lasted for a few seconds after I applied the brakes but did stop accelerating at that point. I was able to stop just short of a parked car I was trying to park behind. This is the only time this has happened before or since the incident. Note: I am an ex powertrain calibration engineer so I know unintended acceleration from my previous employment. Also, my foot was not on the gas pedal when the incident happened. And there was no floor mat interference (pedal physically can't reach the floor).

- Plymouth, MI, USA

problem #34

Jan 192020

Pacifica

  • 17,780 miles
Came to full stop at a light on a 2 lane highway. There was no one in front of me and one care behind. Almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "D" and the gauge cluster flashed multiple lights. I can only remember seeing fwc or fcw flashing but there were other lights. Auto start/stop was not disabled so I was initially not surprised by the engine stopping at a light. To restart, I had to place transmission back in "P", hold the brake and push the ignition. I then, despite having our seat belts on, had to disengage the parking brake by pushing the button. This usually happens automatically when the vehicle is placed in "D". once we returned home, the driver's side power sliding door would not operate. We had to open it manually to get my son out. The passenger's side worked like it should. Both these things have happened to my wife (the primary driver) several times and reported to the dealership. They have been unable to replicate the problem or fix it.

- Shiloh, IL, USA

problem #33

Nov 012018

Pacifica

  • 200 miles
1. in motion on city streets vehicle has harsh shifting, jerks like its shifting into a different gear while driving under 40 mph. This started happening two weeks or so after purchasing this vehicle brand new and does this once to twice a week. 2.) in motion on streets and freeway the stereo goes black randomly and will not turn back on, radio also will randomly jump from multiple stations including am/fm, carplay, etc. While driving. 3). in motion driving on city streets the vehicle antilock brake system kicked in while pulling out of driveway and stopped vehicle dead in its tracks with 3 children in the vehicle. I made multiple attempts and was unable to release antilock brake system for one hour until it automatically shut off and then was able to drive back into driveway.

- East Troy, WI, USA

problem #32

Jan 042019

Pacifica

  • miles
Van will jerk or jolt when it's shifting between gears going 10- 50 mph on a flat straight away city road. Dangerous on the road because its unpredictable and uncontrollable. The jolt feels as though you have been rear ended. This has happened on multiple occasions. My car is a little over a year old. I've been having this problem immediately after I bought this brand new van with less than 10,000 miles.

- Gilbert, AZ, USA

problem #31

Sep 012019

Pacifica 6-cyl

  • miles
2018 Chrysler Pacifica. Consumer writes in regards to vehicle stalling. The consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.

- Vista, CA, USA

problem #30

Nov 072019

Pacifica

  • 22,000 miles
When driving at low speeds (30 mph or less) the transmission kicks going from first gear into second and now it is kicking from second gear to third gear. It is a hard bang that feels like I am being rear ended by another vehicle.

- Montgomery, NY, USA

problem #29

Jun 202018

Pacifica

  • 10 miles
Since the car was bought new back in June 2018, the transmission when shift from P to D, it would engage for a second and when you hit the accelerator it wound slip for about 2 seconds and then it engages back with a bang. I found this to be very dangerous especially when I'm pulling out of the street or parking lot. I've tried to resolve it at the dealership a few times but it was hard to duplicate and instead the dealer just updated the software which did nothing to resolve the slipping problem.

- Los Angeles, CA, USA

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