While in motion, at low speed around the intersection, the car stalled and lost all power, the brake pedals become harder to push, and the power steering was gone. This happened 5-6 times over the course of 3 miles that we had to travel home.

- Sunnyvale, CA, USA

There are two issues: 1) on city streets when turning the vehicle will not accelerate when putting pressure on the accelerator. There is no revving of the motor, no resistance on the accelerator. Feels like the van is shutting off (but it isn't). I can push the accelerator all the way down with no increase of speed. This lasts about 4 seconds. It has happened 3 times 2) the vehicle will violently shift at low speeds. 10-15mph. The vehicle acts like it is searching for the gear (slowing) and then shifts hard! feels like you are being hit from behind. This happens on all streets and at all times (turning, going straight) star case is open with Fiat.

- Bristow, VA, USA

When I am accelerating, the vehicle is slipping 30-40 mph, almost like a violent jolt. (at times seems like someone is rear ending us) I have brought it 2 dealerships, 1 said it couldn't duplicate the issue, the other dealership said it's a normal feature of the car. This makes me extremely concerned for the safety of my family. This has happened numerous time (like every day) I have brought the vehicle in twice now, last on 8/16

- Volo, IL, USA

When driving forward speed around 10-20 miles an hour or 1500 -1750 RPM, the transmission will shift extremely hard (it feels like someone is hitting the car from behind-it is a violent shift). I have taken this vehicle in several times since purchasing new in February 2018. Theis occurs two to three times a day or even more during the week. I have experienced this issue pulling forward from my drive way to getting on the highway and accelerating. I have taken it to the dealership and they have done flash resets several times with no success. I think having a brandnew vehicle doing this is unacceptable and very dangerous with the violent shifting. I was told the new 9 speed transmissions all are having this type of issue.

- Ofallon, IL, USA

The contact owns a 2018 Chrysler Pacifica. While driving 15 mph, the vehicle jerked back and forth without warning. The failure recurred several times. The vehicle was taken to autonation Chrysler Dodge Jeep Ram pembroke pines (954-446-8775, located at 13601 pines boulevard, pembroke pines, fl 33027), but the failure could not be duplicated. The manufacturer was made aware of the failure and did not assist. The failure recurred and the vehicle was taken to an unknown dealer. The dealer could not duplicate the failure and the vehicle was not repaired. The failure mileage was unknown.

- Pembroke Pines, FL, USA

Sept 2018 at approximately 9000 miles: Complete loss of power while driving. All systems relayed error messages such as "power steering not available." Lost power steering and power brakes. Car could not be put in neutral or park or restarted. The vehicle was towed to the shop where they replaced the transmission. In December the car began having issues with the auto start/stop causing the car to lose power while stopped at a light. It was worked on 3 times for this over the next several months, to date there have not been any issue of this reoccurring. In May 2019 at 18000 miles it was returned to the shop for a whining sound in the transmission and they replaced the transmission again.

- Littleton, NH, USA

Takara recall. While taking off from a stop my transmission shifts into a gear very hard. It makes a load bang and you can feel it. It feels like you got hit. It seems to be getting worse.

- Katy, TX, USA

The contact owns a 2018 Chrysler Pacifica. While driving 25 mph, the contact heard a loud abnormal noise. The contact was able to park the vehicle on the side of the road. While she was exiting the vehicle, the contact noticed that the front driver's side wheel was turned completely to the left. The vehicle was towed to orchard Chrysler Dodge Jeep Ram (located at 64600 van dyke, Washington, mi 48095, (586) 430-5086) where it was diagnosed that the tie rod and axles needed to be replaced. The contact stated that the vehicle was repaired per an unknown recall. The manufacturer was notified. The failure mileage was 9,605. Consumer stated after the accident, there was a recall on the right side tie rod. Consumer wants to know if the left side is defective.

- St Clair Shore, MI, USA

Vehicle was briefly stopped in traffic at a light with electronic start-stop engaged. When foot was removed from the brake, the engine started back up momentarily then sputtered to a stop. The engine start/stop button and shift knob were unresponsive (could not shift gears). Neutral override cord was pulled, but ineffective because electronic parking brake still seemed to be engaged. The vehicle could not be moved out of traffic into a safe location and had to be towed to dealership. Heating and power windows turned off as well, and possibly the hazard lights were ineffective (unsure because it was unsafe to leave the vehicle and check).

- Meridian, ID, USA

Vehicle came to a stop and then shutdown suddenly. Vehicle would not respond to input and created a potentially dangerous situation and we were stopped in a divided median without power. Display says "fcc service required" and then proceeds to say start/stop required and caused the engine to die. Required putting the vehicle in park, restarting the engine, and then putting back into drive.

- Cedar Hill, TX, USA

Vehicle randomly loses power driving down the road. Transmission jerks and sometimes shifts to park while moving.

- Hoschton, GA, USA

The vehicle during operation suddenly decelerated and would not move on two occasions. The first occasion happened less than 1000 miles on the od. The vehicle was traveling at 30mph on a city street when it lost power to the wheels and had to pull off the road. The engine was still running but the vehicle would not drive. Had to turn it off and on again for it to operate. The second occasion at 5500 miles it just stopped after pulling out from a stop sign in the middle of an intersection. The traction control light went on briefly as it was stopping. Again the engine was on but it would not move. Had to restart the vehicle for it to operate.

- Pennsburg, PA, USA

Engine turned off/stalled without warning while in drive going about 35 mph on a highway exit ramp. Chimes started bonging and 'd' on dashboard started blinking. I was able to brake to a stop. Msg appeared to put car in park to restart. Car restarted immediately. This problem sounds similar to 2018 recall U87 for engine stalling, but my VIN is not covered in recall. Also, note the 2017 recall U01 for engine stalling. Some consumers noted in their complaints that the "fix" did not work. This is very troubling!! obviously two consecutive year recalls for engine stalling does not inspire confidence that the problem has been adequately addressed. I do not feel safe in this car. See current reported complaints (for same problem) online:..

- Allentown, PA, USA

Sitting at stop light waiting for it to change when engine just turned off. Didn't know what had just happened or what to do, afraid I would get rear-ended. Light turned green and I had no power. I put van in park, pushed the ignition start button, van started and I was able to proceed in traffic. Didn't know if problem was related to the feature where engine turns off when stopped in traffic, then turns back on when you press the gas. I pushed the button so engine wouldn't turn off until I got home safely. Near zero outside temps and I thought vehicle had died. Luckily, driver behind me was paying attention and didn't jump the gun when the light turned green or I definitely would have been rear-ended. Apparently this is a problem that other Pacifica drivers have experienced. It needs to be fixed before someone is hurt. Makes me very uneasy to drive it not knowing when it might happen again. Will take to dealer as soon as possible.

- Hanover Park, IL, USA

This happened on two occasions. I came to a complete stop, and the auto start stop shut the engine off like it's supposed to. However, when this happened a bunch of warnings came across my dash, saying certain safety features were disabled and the car wouldn't respond to the gas pedal. I had to put the car into park and restart my car. I took it to the dealer and they couldn't find anything wrong. It happened again after having it back for three days, and they said there was an 'update' for it. However when I picked up my car they didn't give me any paperwork to sign.

- Warren, OH, USA

When completing a stop at traffic lights, the vehicle start/stop system shuts off the engine and without warning it has not restarted automatically leaving us expecting to take off and having to put the vehicle back in park while in traffic and then restart the engine and move gear selector back to the drive position. I've nearly been rear-ended due to this several times. I have counted 7 times this malfunction has happened. When checking the vehicle for any dtc's there have never been any.

- Carlsbad, NM, USA

We purchased our 2018 Chrysler Pacifica in early October 2018 and have since put less than 3,000 miles on the odometer. Today, while driving on a level rural road near our home, a couple of warning lights started flashing out of nowhere: One indicating that blind-spot monitoring was disabled, and another re: Electronic stability control. Not long after we started up a hill a half-mile later, the accelerator stopped responding. We were slowing down. Then, the car basically stalled and came to a stop. More warning lights and sounds came on, including a check engine light, and one indicating that we needed to service the transmission. Then on the display above the wheel, a message said that we needed to turn off the engine to engage the parking brake. We called 911 in hopes of having an officer help direct traffic while we waited for a tow, as we were stopped around a curve and at a high risk of getting rear-ended. The car wasn't responding when I attempted to turn the engine off. I wasn't able to shift the car into park, either (the light above each gear flashed when I tried to shift away from drive). Also, the hazard lights wouldn't turn on, and nor would the parking brake (I had to keep my foot on the brake to prevent the car from rolling backward down the hill). As we waited for the tow truck, the lights on the dash continued to flash and the alarms continued on. At some point, I once again tried to turn the car off. It worked. Then, when I turned the car on again, only a check engine light came on. The tow truck driver also had no issue reversing the van up onto the bed of his truck.

- Mill Creek, WA, USA

Notes of 2018 Chrysler Pacifica : on October 24, I purchased a 2018 Pacifica limited with 22,000 miles. Drove it home.and turned into my driveway just before my garage. My wife (who was still in the van) said I was too far over and suggested I back up and line up better. I restarted the engine and put the rotator control in reverse. The engine started and I quickly put the car in reverse. Immediately the engine RPM jumped up, the vehicle started roaring backwards. The reverse momentum thru me forward (I still had the seat belt on). It also thru me against the brake and the accelerator. The Pacifica roared back off my driveway into our cul de sac, rotated 90 degrees and landed next to my neighbors stone flower bed. The engine then died. The 'auto stop' feature was operational. Very fortunately, there were no cars or people in the drive so no one was hurt. Had they been it would have been disastrous. It was delivered to the body shop. The total damages were $4,500 and took three weeks in the repair shop.. after return I noticed the Pacifica still responded with sudden acceleration and jerky shifting, making driving an extremely nervous Venture. An internet search revealed other similar events in the Pacifica. (xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Tulsa, OK, USA

I called the dealer regarding another issue with my vehicle. I was told that there are 2 open recalls and had to wait 2 months to get the service appointment. The recalls are for a manual park release and the cruise control. This is very alarming and very dangerous. I called Chrysler corporation and was told that there is nothing that I can do and need to wait the 2 months. This vehicle is a hazard to the road! I do not feel comfortable driving an unsafe vehicle for 2 months!

- Shirley, NY, USA

My wife and I just purchased the Pacifica and decided to take a road trip from Arizona to Oregon. While traveling through the hills and mountains the transmission would not shift properly to maintain highway speeds! there was a lot of lag time from the drivers input between the transmission and engine to respond. Also the cruise control would engage suddenly and speed up. Took to the dealership and the tech said the vehicle software was engineered that way and he couldn't do anything for us.

- Maricopa, AZ, USA