My vehicles power sliding doors on the right side of the vehicle will not open using the controls on the door itself or the handle. They will open using the key fob, or from the control panel accessible to the driver on front of the vehicle. Once opened form the front panel or key fob, the door controls become responsive again (the electric controls or door handle will close the door), until the door closes, at which point they will not open it. I understand there is a technical bulletin for the door, and the the dealership will flash upgrade the controller to resolve intermittent door not working issues, however this could prevent the passenger on that side of the vehicle from evacuating in the case of an emergency, which could elevate it to a safety issue.

- Roseville, CA, USA

While driving the van suddenly stops and the engine cuts out-this has been accompanied by multiple dashboard warning lights going on and off. The steering wheel also locks up when this happens. The van shows that it is still in run mode but will not move until it is turned off completely and then restarted. This has occurred while in traffic driving at normal speeds as well as when turning. In these instances I had my kids in the vehicle with me. Following one incident the vehicle would not restart for about 2-3 minutes. When attempting to start the dashboard lights and interior lights would flash on and off and then stop. I have taken it to an independent repair shop that was unable to correct any issues due to proprietary Chrysler programming. My local Chrysler dealership told me that they could not replicate the issue. I have also had issues with the side and rear power doors opening part way and then closing and vice versa. This incidents have occurred while the vehicle was running but not in motion. The local dealership did diagnose an electrical issues with the rear folding seats that was caused from a programming bug that they indicate was fixed. All of these issues have occurred multiple times and every time I am told that it could not be replicated so there was nothing to be done. Currently the van is not operational as it will not start, when attempting to start ALL the lights (internal and external) flash on and off, the vehicle indicates that it is in run mode but the engine is not on. I did have the battery tested, it-??s fine. Multiple online searches revel that I am not the only consumer with this issue.

- Lansing, MI, USA

The problem occurring on the vehicle is the inability of the vehicle to start despite the battery being fully charged. A little red dot ??"? appeared on the instrument panel upon starting vehicle the day prior to incident. The day of the incident the vehicle wouldn-??t turn over and the check engine light had come on. Upon calling AAA the vehicle had been jumped and started up fine. Next morning vehicle would not start and had to be jumped again. AAA was called again and they checked the battery and it was good. They felt there was a problem with the relay system. Also to be noted, the battery for the auto start/stop system is currently dead; dealership said it wouldn-??t cause any problems If it wasn-??t replaced. The battery for the key fob had been replaced a few months prior to this incident. Vehicle can be available for inspection. My family runs the risk of being stranded if the problem persists.

- Peebles, OH, USA

Vehicle caught on fire under the engine on the passenger side. It was contained within the engine compartment. I smelled smoke and thought it was from outside. Not seeing any haze outside I check my vehicle indications and all were normal. When I stopped to wait to make a left turn that-??s when I saw the smoke and pulled over. Police and fire put out the flames. The car is currently in the shop being repaired and nobody can tell me why it happened but they are repairing it. I-??m concerned for the safety of my family.

- Tucson, AZ, USA

The upper control arms bushings needed replaced due to a popping noise from the wheel any time I turned. You then could feel the pop under your feet when you turn. We got them fixed, but now it has started popping again just 2 weeks later. There is now a rattling/clanging noise coming from the feet area when you hit a bump. It-??s pretty loud at times and you can feel vibrating in the steering wheel. I feel very unsafe with my two children being in the car and traveling around town. The auto start stop battery has also been replaced many times. It keeps going out and will make my car turn off while driving at times.

- Parrish , FL, USA

At least daily it shifts hard. My foot would be off the gas and it will shift up. I have gone to the dealer to get it "fixed". They did a software update. It was fixed for a few days and started up again. The car only has 30K miles on it. Shouldn't be having these issues. There's no approx date. It's ongoing since I took over car from my father on 2/26/2020

- Alta Loma, CA, USA

The first thing I would like to address is the shutdown system eco feature has shutdown out of nowhere. An A indicator light is on dash, along with my check engine light. In addition, when I turn the vehicle on the RPM go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door won-??t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.

- Acworth, GA, USA

I was driving about 45MPH, slowed up to a green traffic light, turned right and accelerated. The car lost power for about 5 seconds, then came back on after I had pulled to the side. We brought it in for service, but Chrysler could not duplicate or diagnose the issue. Then, twice, my wife was stopped at a stop sign or traffic light. She got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time. After her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds. Again, Chrysler was unable to diagnose and repair the problem.

- Mesa, AZ, USA

Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened. No mater what I tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast Ohio Right now I am 200 miles from home on a Sunday. And hope a local dealer has the part This van has been a disappointment to say the least.

- Chardon, OH, USA

Sliding door shuts, beeps and reopens. we have to hit the button 3-5 times before it shuts. Back up camera flashes blue and does not work. Aux battery keeps going dead and the auto start stop quits working. I just had to spend 1000 to fix all the issues. after seeing other comments this seems to be quite a problem with a lot of these vans.

- Springfield, KY, USA

Intermittent stopping of rear ac/heating unit.

- Ttoy, AL, USA

When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again. Sometimes we shut the door go in a store and the door is open cause it just opens on its own.

- Greer, SC, USA

Car looses power and then jolts from the backend. It feels like we have been rear ended. Car shut off at a stop. Had to restart. All these have have happened over 5 times and we have only owned the car for 3 months. Scared to drive the vehicle.

- Marietta, GA, USA

When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different Chrysler mechanics drive vehicle all saying they could not duplicate problem and is performing as it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid I could be in a serious accident.

- Florissant, MO, USA

While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and I told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer I understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. We noticed no change and reported the problem to Chrysler, who refunded the visit but took no further action. A repeat visit to the dealer had them saying there was less than five degrees difference between the hot spot and the surrounding area. I used my infrared thermometer to prove that the section of the interior panel is over 130 degrees whereas the surrounding panel is about 65. You can see this in the video I link to below. This is a safety issue, as second degree burns can result from temperatures that high, and it could start a fire. Repeated attempts to contact Chrysler were ignored. Https://youtu.be/gtbecz5chtg

- Greer/Lyman, SC, USA

The engine would not turn, there was no warning sign of check engine for that day and for being a certified pre-used vehicle there should be warranty for electrical and the transmission.

- Hawthorne, CA, USA

I'm on my 3rd radio for the 2018 Pacifica that I bought new less than 2 years ago and the radio was not activated when it was installed on 1/8/21 therefore no emergency services will work. I have contacted the dealership multiple times without reply. I have contacted my uconnect case manager six times by email and left a voicemail. I have contacted the corporate webpage and was directed back to my case manager. Guardian services claim the radio is not associated with my VIN so there is nothing they can do. In addition to the 911 basic emergency services, I paid $250 in March for the enhanced guardian services, however since the initial radio failure in July, those services have not worked for any length of time. No one will take responsibility for this issue. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?

- Warsaw, NC, USA

Very frequently the utheater application will not work after shutting van off and restarting. We have gone through 1 battery a year even though it is supposed to have a 5 year life. After stopping at a red light the auto start/stop causes the van to die. I had to completely restart the van. Out of nowhere driving home doing about 50 mph it flashed a low battery alert then died within 2 minutes while driving. Thank god I was only a block from home and it was downhill. My van just had the battery replaced again and again won't start. This battery is 2 weeks old. I had turned off the auto start/stop as directed by my dealership and it continues to drain batteries. After doing research I found about 100 cases with the same issues. If I would have still be on the highway when it died I could have been hit. This has happened about a dozen or more times in the year and a half we have had the van. The first time the battery died was less than 2 months after purchasing the van. New battery was put in at request at purchase. Died after going maybe 20 miles an hour.

- Thayer, MO, USA

The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.

- Gallatin, TN, USA

Auto start and stop

- Woodbridge, VA, USA