10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,052 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Since we purchased the vehicle 3 months ago, dealer hasn't been able to correct problems with bluetooth connectivity memory and gps memory. They've replaced the radio once but that didn't correct issues. Per dealership, Chrysler has 'radio restriction' so they don't know when another might be available. Seems more of a software issue that they don't seem to know how to correct
- Schaumburg, IL, USA
Forward collision warning system is not working.went back to to dealers and it still does not work.I called Chrysler and spoke to two different people and was told they have no way to check if' it working.I paid $995 for this option for safety for my family.I was told that this was a luxury feature and not able to be tested, too bad for us.I have tested my car with Chrysler mechanics and they don't know how to fix the problem.how can chr not sell something like this? thanks
- Port Jefferson, NY, USA
Vehicle uconnect screen locks onto forward image while moving forward down the road or goes black eliminating the ability to access any of the climate control or sos features. Extremely distracting and requires vehicle to be pulled over and restarted to clear.
- Tustin, CA, USA
Our theater system has not worked properly since we purchased the new vehicle 4 months ago. The car is at the dealership for repair, but the software patches have not worked and have corrupted the entire system. Chrysler does not know how to fix the problem or what is causing the issue. My brand new $50,000+ vehicle has been sitting at the dealership with no expectation on when the problem will be fixed.
- Huntington Beach, CA, USA
The forward collision warning system has never worked since car was purchased. Chrysler has told us car must be going 70 mph for system to activate. The Chrysler video indicates system should be working at much slower speeds (25 mph). This is a serious safety issue.
- Putnam Station, NY, USA
I have had the vehicle since 12-2-2017 and the engine has stalled 3 times while waiting at a stop light? what can I do this is not normal.
- Findlay, OH, USA
- Rocky Ford, CO, USA