The car has lost power while driving multiple times. It was in the shop for many months more than once regarding the issue. An error came on the screen saying -??vehicle speed may be reduced-?? then it stopped. The most recent time. After the recall fix. I got a second warning telling me to pull over because the car was going to stop. I barely made it off the highway into a parking lot. The time before that I was off the side of the road on a frontage road because the car could not make it to a parking lot.

- Austin , TX, USA

My family was driving down the highway and an error message came on the dashboard telling us to " stop safely. Vehicle will shut off soon". The vehicle lost acceleration power making it dangerous to change lanes. We made it to the shoulder and turned off the car. We called our service station since they had just done a recall update regarding these types of error messages. We were able to start the car again with only the engine service light on. We assumed there was some type of issue as we transferred from battery to gas since it's a hybrid. We had just drained the battery when this error message had appeared. However, this happened again less than an hour later into our trip but and our battery had gained some power due to hills. We again pull to the shoulder. We're able to turn off the car. Let rest for 1 minute restart and then it was drivable. In total this happened six times on this long distance trip. Never before have we had this issue. The car has 24,000 mi on it. Our safety was put at risk because we had to pull onto the shoulder on busy highways and restart the car. We've scheduled a service appointment at the first available time with the local dealership. We are currently out of town on vacation and cannot take it to the dealership that did the recall.

- Washington, DC, USA

The vehicle stopped in February 2023 due to a power inverter problem (it-??s subject to an NHSTA safety recall). We were driving to Florida from Philadelphia when a -??red turtle-?? warning light came on. We were able (luckily) to get off the highway before the vehicle stopped with all electrically systems impacted (the car wouldn-??t even turn off). We managed to pull into a parking lot then had the vehicle towed to the nearest dealer. Since then we have been trying to get the car repaired to no avail.

- Berwyn, PA, USA

While driving at highway speeds a warning flashed on the dashboard "Stop Safely Vehicle Will Shut Off Soon". I was able to coast to safe stop off the highway and drive slowly on battery powered acceleration for a few miles until the vehicle completely died. The gas engine did not engage during this period. I shut the engine off with emergency lights on while on a two lane road. After restarting the engine, I drove for about 30 seconds before it completely failed again, and pulled off in a residential area. I waited about 5 minutes before restarting the engine and attempted to drive the vehicle again. The gas engine did not engage and the same warnings were displayed as we attempted to reach a charging station to get to safe place to stop. The vehicle lost all power again after about 20 seconds and we pulled over. I waiting about 10 minutes until restarting the vehicle and the gas engine engaged. We were able to drive the vehicle to a safe location to park and unload 2 kids and an infant. My family was absolutely at risk during this incident. I'm bringing the vehicle to a dealership immediately and considering a complete replacement. This is unacceptable. A family should not have to fear for their lives while driving a American made vehicle on American roads.

- Herndon, VA, USA

Car stalled (engine stopped working) while driving on highway.

- Creve Coeur, MO, USA

Problems with the entire dashboard electrical system going out and not coming back on for approx. 2 hrs. Until vehicle sits. Everything including the heat/AC, radio, nothing worked. Secondly the engine is and has been running rough even though oil changes performed every 4-5,000 miles full synthetic. Engine feels as if it needs an engine service or something. Vehicle has some jolting and stubborn acceleration at time as well.

- Fort Stewart, GA, USA

While driving in normal conditions most, if not all, of the van's dash warning lights lit up, the van came to a stop on its own (without input from driver) in the middle of the street, put itself in park and would not shift into drive again. This happened in the middle of the street and before it could be moved onto the shoulder. The battery had to be disconnected to allow the computer/electrical system to reset, only then would it move. We are very lucky that this occurred within a 35 mph zone and not in interstate traffic. Even with this happening in a lower speed zone it is still very dangerous for the van to stop unpredictably in the middle of traffic. Again, had this been on interstate it could have been deadly. When attempting to put into reverse or drive, the shifter would shift itself back into park. If placed in neutral the van would engage the electronic parking brake and would not disengage until placed back in park. Given that the main purpose of these vehicles is to ferry children, it is especially concerning that the van is behaving the way it is.

- Waxhaw, NC, USA

We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.

- San Mateo, CA, USA

The contact owns a 2020 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Navarre, FL, USA

The contact owns a 2020 Chrysler Pacifica. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. No warning light was illuminated. The vehicle was taken to the dealer, and the dealer confirmed that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Chelsea, AL, USA

Severe shaking, or rough idle, when in park or drive but at stop. Chrysler dealership was washed their hands of this issue. I have had it in at least 4 times for rough idle/shaking issue. Has yet to be resolved and is still under warranty.

- Northfield , MN, USA

My car has had an electrical fire/smoke smell with no check engine or other warning lights on. No signs of overheating, etc. and now I=has been having. a hard up and down shift. Today while stopped at a light smoke was boiling out from underneath the hood.

- Conroe , TX, USA

I was driving the car around 70 mph on a highway with charged batteries and a 3/4 full tank of gas when the engine shut off a red dot appeared under the check engine light and a message appeared saying charging system fault, shift to park. Before this the van had been in the shop multiple times for a periodic check engine light that have a "cam shaft position sensor fault"message but the dealership was unable to locate the issue.

- Shawnee, KS, USA

I was returning home from a road trip and with five miles left the accelerator stopped working and the check engine light came on with the service electrical system message. I was able to safely coast to the side of the road. It started working again but it stopped working 5 more times and barely made it to my driveway. It-??s been in the shop since 7/6 and now they say a new hybrid transmission will be in on 8/3. This is the worst situation that I have ever had with any vehicle!

- White Plains, MD, USA

Vehicle completely lost all electrical and drivability components while driving. Car could not be restarted or shifted into gear to get out of lane. Gave multiple warning lights. Vehicle was towed to dealership and was assessed a few days later.

- Pike Road, AL, USA

Has stalled on freeway twice now. All check engine lights come on, car goes into limp mode then stalls. Will not allow moving from park into drive. Has left us stranded 3 times. Chrysler including dealers not helpful.

- Fredericksburg, VA, USA

The contact owns a 2020 Chrysler Pacifica. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact parked on the side of the road and attempted several times before the vehicle restarted and was able to drive to his residence. The contact stated he continued to experience the failure while driving. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.

- White Lake, MI, USA

While stopped at a red light, the vehicle automatically put itself into park, activated the parking break, and turned off. Had to power the vehicle back on while still at the red light, turn off the parking break and put it back into drive.

- Rosenberg, TX, USA

The vehicle, shortly after starting, says service charging system and loses power completely. Power steering goes out along with any brake assist and no gas pedal power. I-??ve almost hit several cars while trying to regain control of the vehicle. When I finally get it to stop, the work around I-??ve found is to power off the car for a few minutes, power it back on, then it-??ll work. But this happens about once a week. The dealer attempted a repair once but issue persists. We-??re taking it back in. But based on online forums, this is a dangerous and widespread problem with the Pacifica Hybrid. Please investigate! I have kids. Thanks!

- San Diego, CA, USA

While driving down the highway at about 65MPH on battery, the car suddenly lost power when the battery reached <1% instead of immediately switching to gasoline powered mode. The car continued to slow down until it was stopped and gave an error saying to service the charging system. I was then able to turn the car off and restart it, from that point it continues in gasoline mode. This was a dangerous situation to loose power unexpectedly on a busy highway. The vehicle has not yet been inspected by the manufacturer.

- Lake Wylie, SC, USA