10.0
really awful- Crashes / Fires:
- 21 / 0
- Injuries / Deaths:
- 22 / 0
- Average Mileage:
- 39,243 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. The VIN was not available.
- Sanford, FL, USA
Last week the airbag warning light came on while the car was in park.we took our 2012 Dodge Avenger to the dealer for a recall on an airbag problem. The dealer "flashed" or updated the tiom. The airbag light remained on. They say we have a faulty internal orc( occupant restraint controller) module.this is a recalled part on the 2011 but apparently not the 2012 at this time.
- Oskaloosa, IA, USA
My 2012 Dodge Avenger had recall for electrical system, airbags. I took it to the dealer and they performed recall "N38 reflash tipm." Before this recall was done my vehicle had no problems. As soon as I drove away from the dealer, my airbag light on dash was on, the left rear turning light and left brake light not working, right headlight not working, right front turning signal not working. I let the dealer know what was going on and they said I had "to bring it back in because it probably has electrical problem". this is more than just electrical problem, it is a safety problem. After having the lighting diagnosed and inspected, I am having to pay $1250 for tipm to be replaced for a new one. I am very upset and in disbelief that I have to pay this for a defective or faulty tipm module. I feel this defect of the tipm module should be also a recall and covered by the manufacturer.
- Ceres, CA, USA
Air bag light stays on. Took it to a Dodge dealer and they did a recall active head restraints recall. Light is still on. So I took it to a mechanic and had them do a diagnostic on it in the code is B1C1A something to do with the wiring under the seat to the head restraint. Took the car back to Dodge and they said its not on the recall. My car has never been in a accident, this is a fault with Dodge wiring system. Call main Dodge office they say they want fix it. This is a error with the air bag system and wiring.I can't get my inspection sticker with this light on.
- Lewisville, TX, USA
Received notice of a recall on active head restraints. Vendor did not honor recall.
- Arlington, TX, USA
I recently was in car accident and my air bags never deployed. I checked into this with Chrysler company. According to them there was a recall, but I never was notified of the recall. My car is sitting in fingerlakes collision body shop untouched because of liability issues. Chrysler took my information down but has responded with my complaint. My complaint number with Chrysler is [xxx]. the body shop number is 315-568-6390. [xxx] replied that it takes a lot of power to have the bags go off. I said the seat belts hurt us, tot he point of bruises around neck, shoulders, and back. I have talk to several attorneys and because we are not dead or have a limb missing they cant help us. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Penn Yan, NY, USA
On January 3, 2015, complainant was driving a friend to work at approximately 9 a.M. when complainant lost total control of his 2012 Dodge Avenger due to ice covering the entirety of the streets causing complainant to slide two (2) blocks towards an overhanging cliff where plaintiff had a head on collision with a huge tree totaling his 2012 Dodge Avenger. At the instant of collision, there was a strange and pungent odor that permeated the interior of the automobile when both front airbags came out but failed to inflate and to offer any support. The airbags only stayed laying flat on the steering column and the passenger side dashboard. At the instant of collision, complainant struck his forehead against the steering column causing complaint severe neck trauma, severe spinal trauma, severe back trauma and severe hip trauma... complainant was wearing his seat belt at the time and so was the passenger. At the time of collision the passenger struck her entire face against the passenger side dashboard where the malfunctioning airbag.... at no time did the airbags inflate and there was so sort of electrical problem before the airbags came out that gave off a very disturbing odor... the wrecked car is presently at the progressive insurance auto auction and the telephone number there is 724 443 7881... I am requesting that an investigation be done to determine that both front airbags did not inflate and offer protection... both airbags appeared to be damaged... also there was a recall on that product in early 2014 and complainant believes that whatever Dodge of monroeville did during this recall was not appropriate and was in violation of federal safety and warranty laws....
- N. Braddock, PA, USA
Without cause, the airbag light came on. After investigating the issue, I find that my car had a recall for the tipm, which was not done. I then had the tipm reset, however it did not turn the light out. Then I had a diagnostic test done that came up with a code of B2208, which of course warranty doesn't cover. This module should be replaced by Chrysler for the 2012 Avenger as well.
- Brooklyn Park, MN, USA
I was in an car accident recently where I know that my airbag deployment was delayed when the collision occurred. Due to the upper left side of forehead striking the steering wheel the moment the vehicles collided and then after a very short moment my steering wheel airbag deployed. Knocking me unconscious for 5-10 seconds. Where I was later diagnosed with a concussion in the er. Which I am still currently suffering from.
- Redwood City, CA, USA
My air bag light came on December 16,2014 I reported it on December 18,2014. I took it in to be fixed on 12/21/2014 but my airbag light is still on due to the fact that he said the occupant restraint control module needs to be replaced. I feel this is a defect and should be part of the recalls. How do I know that he reprogrammed it if the light is still on. Also my trunk holds water when it rains and the water comes out of the latch once it is held up. I feel that Dodge should hold up to its product and repair all problems.
- Lake, MS, USA
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag warning light continuously illuminated. The vehicle was taken to the dealer where it was diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired; however, the tipm was reset. The failure persisted. The vehicle was not included in NHTSA campaign number: 13V282000 (air bags, electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
- Lake, MS, USA
The air bag warning light stays on.
- Wylie , TX, USA
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the occupant restraint module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 76,000.
- Kokomo , IN, USA
The air bag light came on one night as I was parking the vehicle. I looked up the recalls on my vehicle, took my vehicle in to be repaired and the light is still on. I was advised that it is the airbag module and it is not covered under the warranty or the recall. Upon investigation, there are similar complaints with the same issue for this make/model.
- Hope Mills, NC, USA
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag light illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer, where the head restraint failure was repaired but the airbag light remained illuminated. The manufacturer was notified of the failure. The approximate failure mileage was 52,120.
- Chatsworth, GA, USA
I noticed several times before this date going down the hwy and the car accelerating on its own. I was at a dead stop and go on the hwy rush our I let off the brake to ease on up and my car went under into a truck doing over $7800 in damages no airbags none deployed I just got my car from the shop on 8/30. I got in the car started it and backed up put the car in drive and it jolted into drive no foot on the gas peddle I had to hit my brakes again then I proceeded home. Still noticed this a couple more times. I didn't think about it at the time of the accident I was taken straight out by ems with a neckbrace. I've sit here confused for 2 months knowing how did this happen knowing it was a brake ease off and brake again traffic and the amount of damage done to the car. My 14 yr old daughter had to convince my mom I was not speeding because of the amount of damage. I will call the shop again on mon am but also Dodge or Chrysler re: This. I had to pay out over $4K in car rental (no I didn't know I did not have that coverage.) I'm now pissed off and confused at did this cause the collision? I've only had this car a year and until that point had never had an accident my fault in M life I did have one this last week in a rental it was my fault I own up to that but not the first in the Avenger after starting it again yesterday at pickup and this immediately happening and I mean immediately happening again had the shop not already being closed for the weekend and my ride left I would have left the car at the shop. I know of the overhead airbag problems I have tried to call once before. I will call Monday until my calls are returned please reply to this. I am also contacting my insurance Agency re: This problem and the accident. Please contact me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Simpsonville , SC, USA
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag indicator was illuminated. The VIN was not included in NHTSA campaign number: 13V282000 (air bag, electrical system). The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 48,000.
- Roxdoro, NC, USA
The front air bags won't work correctly due to a defective part.the customer service dept that we talked to said we had to pay for the repair because there was no recall on it at the time.what kind of service can I expect from this vehicle and what kind of vehicles are you making anyway"???? do I need to consider buying a different brand next time????"
- White House, TN, USA
The contact owns a 2012 Dodge Avenger. The contact stated that the air bag warning light continuously illuminated in the vehicle. The vehicle was taken to a dealer, who stated that the occupant restraint control module was not communicating with the vehicle and needed to be replaced. There was a recall under NHTSA campaign id number: 13V282000(air bags, electrical system )however the dealer stated that they would only flash the totally integrated power module(tipm) per the recall. The vehicle was not repaired. The approximate failure mileage was 40,000.
- Spring Lake, NC, USA
- Deatsville , AL, USA