10.0
really awful- Crashes / Fires:
- 3 / 28
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 53,492 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle won't start, tow truck driver gets it started after I tried for an hour. Larson Dodge said everything was fine, one week later it's doing the same thing. Acts like its on, won't turn off, but engine won't start, lights, dash, everything on, won't turn off, but won't start. Same problem as many I've read about online tonight, tipm. From the reviews, it's a month behind on back order. Great...
- Auburn, WA, USA
The contact owns a 2013 Dodge Durango. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact of when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 2/24/15 updated 03/02/15
- Washington , NC, USA
I received a safety recall (P60) from Chrysler on December 4, 2014. It states that this issue may result in a vehicle shutdown while driving and/or an underhood electrical fire. As of this writing (1-7-15) I have heard nothing further on this issue and no one can offer an eta for the parts. We are in the dead of winter with wind chills in the -20 to -30 degrees F. I don't care to have the car shutdown during this time, let alone a fire. The recall states, "we're sorry for any inconvenience, but we are sincerely concerned about your safety." Dodge/Chrysler sure isn't showing their concern. Please get involved so we can get this safety problem taken care of.
- Dublin, OH, USA
The contact owns a 2013 Dodge Durango. The contact received a notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts for the repairs were unavailable. The contact stated that the dealer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Montrose, CO, USA
Purchased vehicle in Nov 2013. Received recall for brake booster in May 2014 (P14/NHTSA 14V-154). Called and scheduled an appointment. Dealership said that they would call when the part was received. No call to date. Received second recall notice via mail on 12/26/14. Called dealership and they stated that the parts were not coming in very quickly. Recommended I file this complaint with the NHTSA. Also stated that they were doing the second recall for sun visor wiring, received in Aug 2014, in conjunction with the brake booster, when/if the parts arrive. (P36/NHTSA 14V-391). This report is filed to comply with the directions of the recall that state "if your dealer fails or is unable to remedy the defect without charge and within a reasonable time, you may submit a written complaint to the administrator".
- Missoula, MT, USA
Safety recall P60/NHTSA 14V-634 states driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire. Received notice in mail November 2014. Still do not have parts to fix. I am driving an unsafe car everyday and paying for it and nobody can do anything about it until I experience a crash. I can get a ticket for not wearing a seat belt and talking on a cell phone, but a safety recall on a car I am driving everyday, which effects me, my passengers and all cars on the road does not seem to matter to Chrysler.
- Tenafly, NJ, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes) and 14V634000 (electrical system). The contact stated that the parts were not available for the recall repairs. The manufacturer was notified of the delay and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Brooklyn, NY, USA
There have been 6 recalls on my car. I have had my name on the waiting list at my dealer, only to be told it could be about a year. I keep getting recall letters as I'm waiting for one thing and no parts available for another. I always have children in my car and feel extremely unsafe to drive everyday. The weather is getting dangerous and one of the recalls is on my brakes. I was told, "don't worry, it should be ok until the winter." Well, the winter is here and I still have about 6 months left on the waiting list. How is one supposed to drive and feel safe, knowing my car can "stall without warning", have an "under hood fire" or have my "brakes fail" at any moment while in driving? what's even worse is, there's nowhere to turn because everywhere I call "sorry maam, there aren't any parts.." great! now I'm lost and risking my life on a day to day basis. Help!!!
- Brooklyn , NY, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign id number: 14V634000 (electrical system) and stated that the part was not available. The dealer did not give a specific date when the part would become available. The contact was not experiencing a failure.
- Johnstown, PA, USA
The contact owns a 2013 Dodge Durango. While driving approximately 30 mph, the left turn signal warning light and the parking assist error warning light illuminated. The vehicle began to decelerate. The contact managed to merge over to an emergency lane and exited the vehicle. The contact stated that while inspecting the left turn signal light, the front and rear windshield wipers activated independently, washer fluid ejected, and the horn independently beeped. Also, the contact noticed that smoke was emitting from the front end of the vehicle and the doors locked. After opening the engine compartment, the contact noticed that flames were emitting from the vehicle. The fire department was notified of the fire, however, the fire extinguished prior to their arrival. The vehicle was towed to the dealer. The technician stated that the incident had been referred to a special investigative unit. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
- Elizabeth , WV, USA
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle stalled upon using the push button start on several occasions. The vehicle was taken to an authorized dealer twice. It was first diagnosed that the fuel pump relay needed to be replaced, but the failure continued. The contact indicated that a three step process needed to be completed to ensure the vehicle started and it still stalled intermittently. The vehicle was taken back to the authorized dealer who reprogrammed the computer from the first repair. The vehicle continued to exhibit an intermittent failure with the push button start feature. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
- Iowa Park, TX, USA
The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 14V391000 (electrical system); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer and manufacturer were notified. The vehicle was not repaired. The contact had not experienced a failure.
- St Mateo , CA, USA
The contact owns a 2013 Dodge Durango. The contact received recall notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer was uncertain when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Troy, NY, USA
I have brought in the vehicle to the local Dodge service center in naples because the lights on the dashboard go off when the wipers are in use. All of the lights including the time / radio station become dim. On December 26th although the lights are set on automatic, the lights did not come on at night. We manually had to switch so that we would have lights. We have also on two-three occasions an issue with the transmission and/or accelarator. The RPM on the car where very high and the car was basically not going over 35-40 mph. Once parked and then put in drive again it worked ok until the next time it did it. The local Dodge service center claim they did not find anything wrong and initially blamed the light issue on a sunpass because they saw the suction cup marks. However the sunpass is not always in this vehicle and the times that lights have dimmed the sunpass has not been on.
- Naples, FL, USA
We have a 2013 Dodge Durango with aprox 1600 miles on it. I have noticed on two different days now that when I get into the vehicle and start it that the "reading lamps" that are up by the sunglasses holder located in the front top of the vehicle, I noticed that they are "on"... and I have to manually turn them off. Then on a different day I went to run errands, and I got in and out of the vehicle 3 times, and after all 3 occasions when I got back into the vehicle the lights were "on" again....there was no one in the car that could turned them on, and it was daylight outside every time. I'm not for sure what is going on but it worry's me a bit since I have seen these other people reporting lighting/electrical issues and possiable headliner fires! I see there is an open investigation with Chrysler about this or a similar issue....I would like to add my incident to this as well...hoping they can get this figured out and find a fix to the risk/issue.
- Palestine, TX, USA
The contact owns a 2013 Dodge Durango. The contact stated that while driving approximately 60 mph, a sudden burning odor was emitted from the vehicle. The contact merged to the shoulder of the road where she noticed that the headliner had caught on fire. The contact was not injured. A police report was filed of the incident. The vehicle was towed to a dealer where it had not been inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 3,000... updated 08-20-14 updated 08/25/2014
- Colorado Springs , CO, USA
- Land O Lakes, FL, USA