10.0
really awful- Crashes / Fires:
- 3 / 27
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 54,562 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign id number: 14V634000 (electrical system) and stated that the part was not available. The dealer did not give a specific date when the part would become available. The contact was not experiencing a failure.
- Johnstown, PA, USA
The contact owns a 2013 Dodge Durango. While driving approximately 30 mph, the left turn signal warning light and the parking assist error warning light illuminated. The vehicle began to decelerate. The contact managed to merge over to an emergency lane and exited the vehicle. The contact stated that while inspecting the left turn signal light, the front and rear windshield wipers activated independently, washer fluid ejected, and the horn independently beeped. Also, the contact noticed that smoke was emitting from the front end of the vehicle and the doors locked. After opening the engine compartment, the contact noticed that flames were emitting from the vehicle. The fire department was notified of the fire, however, the fire extinguished prior to their arrival. The vehicle was towed to the dealer. The technician stated that the incident had been referred to a special investigative unit. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
- Elizabeth , WV, USA
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle stalled upon using the push button start on several occasions. The vehicle was taken to an authorized dealer twice. It was first diagnosed that the fuel pump relay needed to be replaced, but the failure continued. The contact indicated that a three step process needed to be completed to ensure the vehicle started and it still stalled intermittently. The vehicle was taken back to the authorized dealer who reprogrammed the computer from the first repair. The vehicle continued to exhibit an intermittent failure with the push button start feature. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,000.
- Iowa Park, TX, USA
The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 14V391000 (electrical system); however, the parts needed for the repair were unavailable. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the repair. The dealer and manufacturer were notified. The vehicle was not repaired. The contact had not experienced a failure.
- St Mateo , CA, USA
The contact owns a 2013 Dodge Durango. The contact received recall notifications for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) and NHTSA campaign number: 14V391000 (electrical system). The parts needed to repair the vehicle were unavailable. The dealer was uncertain when the parts would become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
- Troy, NY, USA
I have brought in the vehicle to the local Dodge service center in naples because the lights on the dashboard go off when the wipers are in use. All of the lights including the time / radio station become dim. On December 26th although the lights are set on automatic, the lights did not come on at night. We manually had to switch so that we would have lights. We have also on two-three occasions an issue with the transmission and/or accelarator. The RPM on the car where very high and the car was basically not going over 35-40 mph. Once parked and then put in drive again it worked ok until the next time it did it. The local Dodge service center claim they did not find anything wrong and initially blamed the light issue on a sunpass because they saw the suction cup marks. However the sunpass is not always in this vehicle and the times that lights have dimmed the sunpass has not been on.
- Naples, FL, USA
We have a 2013 Dodge Durango with aprox 1600 miles on it. I have noticed on two different days now that when I get into the vehicle and start it that the "reading lamps" that are up by the sunglasses holder located in the front top of the vehicle, I noticed that they are "on"... and I have to manually turn them off. Then on a different day I went to run errands, and I got in and out of the vehicle 3 times, and after all 3 occasions when I got back into the vehicle the lights were "on" again....there was no one in the car that could turned them on, and it was daylight outside every time. I'm not for sure what is going on but it worry's me a bit since I have seen these other people reporting lighting/electrical issues and possiable headliner fires! I see there is an open investigation with Chrysler about this or a similar issue....I would like to add my incident to this as well...hoping they can get this figured out and find a fix to the risk/issue.
- Palestine, TX, USA
The contact owns a 2013 Dodge Durango. The contact stated that while driving approximately 60 mph, a sudden burning odor was emitted from the vehicle. The contact merged to the shoulder of the road where she noticed that the headliner had caught on fire. The contact was not injured. A police report was filed of the incident. The vehicle was towed to a dealer where it had not been inspected. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 3,000... updated 08-20-14 updated 08/25/2014
- Colorado Springs , CO, USA
- Brooklyn , NY, USA