10.0

really awful
Crashes / Fires:
3 / 28
Injuries / Deaths:
4 / 0
Average Mileage:
53,492 miles

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« Read the previous 20 complaints

problem #37

May 012015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chamberburg , PA, USA

problem #36

May 012015

Durango 6-cyl

  • miles
2013 Dodge Durango. Consumer writes in regards to no parts available to complete recall for sun visor and brake booster. The consumer stated he had to continuously call the dealer about the parts. The last time he called, the dealer stated the parts had arrived. The consumer stated the dealer never called to inform him the parts were available.

- Murfreesboro, NC, USA

problem #35

May 012014

Durango

  • 13,000 miles
The contact owns a 2013 Dodge Durango. While reversing at 2 mph, the vehicle jerked before reversing. In addition, the vehicle jerked before accelerating. The vehicle was taken to a dealer, who diagnosed that the transmission needed to be reflushed. The vehicle was repaired however, the failure recurred on numerous occasions.the VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 13,000.

- Holly Ridge , NC, USA

problem #34

Dec 092014

Durango

  • 54,322 miles
The contact owns a 2013 Dodge Durango. The contact stated that there was a burning oder under the hood through the ventilation. The failure occurred intermittently. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 54,322.

- Waldof, MD, USA

problem #33

Dec 012014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Derry, NH, USA

problem #32

Feb 012015

Durango

  • 42,000 miles
The contact owns a 2013 Dodge Durango. The contact stated that while driving at an unknown speed, the accelerator pedal was depressed but the vehicle hesitated before accelerating. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 42,000.

- Pembroke Pines, FL, USA

problem #31

Mar 192015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: (electrical system) and 15V115000 (electrical system); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable. Updated 7/14/15 the consumer sold the vehicle back to the dealer. Updated 07/21/15

- Rochester, NY, USA

problem #30

Apr 292015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 15V115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Minot Air Force Base , ND, USA

problem #29

Apr 272015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Green Bay , WI, USA

problem #28

Oct 202014

Durango 6-cyl

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 14V115000 (equipment and tires) and stated that the parts needed were not available within a reasonable time frame. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/1/15

- Prescott Valley, AZ, USA

problem #27

Dec 192014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Deweyville, TX, USA

problem #26

Jun 052014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V115000, and 14V115000 (equipment, tires).the contact stated that the parts were not available for the recall repairs. The dealer did not give a specific date for when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Rock Springs, WY, USA

problem #25

Mar 242015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- North Freedom, WI, USA

problem #24

Mar 132015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Baytown, TX, USA

problem #23

Jun 182014

Durango

  • 9,900 miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. While driving approximately 5 mph, the vehicle completely shut off and the windows failed to roll up or down. The failure recurred on multiple occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 9,900.

- Sanjacinto, CA, USA

problem #22

Feb 172015

Durango 6-cyl

  • 38,000 miles
The vehicle would not start. I am now concerned that the vehicle electrical system is going to fail in route. If this happens then there is going to be an accident as the brake system and power steering will fail causing the vehicle to crash. Are they waiting for that to happen before they spend the money to fix it" my family's lives are at stake here as well as anyone we pass on the road. It says in the recall notice that they are concerned with our safety but I beg to differ. I received this recall notice about 3 months ago with no follow up at this time! when I called Chrysler about the fix they said that the parts were not available unless the vehicle had actually stopped working and had to be towed to their facility. Really"

- Chandler, TX, USA

problem #21

Jan 152014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact stated that while driving at approximately 30 mph, the vehicle stalled without warning. The failure recurred. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 14V634000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was notified of the failure. The failure mileage was unavailable.

- Buffalo, NY, USA

problem #20

Feb 022015

Durango 8-cyl

  • miles
2013 Dodge Durango safety recall notice 14V-154 and 14V-391. The consumer was informed the parts were not available. Even though she was assured they would be ordered and would be available at the time of her appointment.

- Moses Lake, WA, USA

problem #19

Aug 202014

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received two notifications of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #18

Jan 272015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received a notification for NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic) and 14V391000 (electrical system). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Bloomington, IN, USA

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