10.0

really awful
Crashes / Fires:
3 / 28
Injuries / Deaths:
4 / 0
Average Mileage:
53,492 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2013 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

problem #277

Dec 102024

Durango

  • miles
The SUV has consistent problems with the water pump, thermostat and radiator. They have been changed and replaced more than 3 times in a year. Also the brakes are acting funny

- Las Vegas, NV, USA

problem #276

Dec 012024

Durango

  • miles
2013 dodge durango started stalling and loosing power but noticed my keys in the ignition every time it moves or if touched it will shut off the car and vice versa. it happens randomly often times when i take a turn it shuts off in a middle of a driving action and could result in a accident. I did some research and notice the WIN module that in my durango and other Dodge vehicles have this same issue. to fix this issue seems the whole win module needs replacing. seems like a defect that can cause a accident.

- Tucson, AZ, USA

problem #275

Sep 112024

Durango

  • miles
2012 Durango. While driving, Battery symbol appeared on dash. I immediately started to pull over, by the time i got to a safe area, there was smoke coming from under the hood. I opened it and saw smoke coming directly from the alternator. After the smoke dissipated, i tried to turn on the vehicle and it would not start. I towed the vehicle home, changed the alternator and the battery with new items from Autozone, and the vehicle still would not start. There were no codes popping up as well. Towed it to the dealership and it turned out that it fried the ECM. Why wouldnt there be a fuse or something to protect the computer from a surge off of the alternator. Well, the dealer changed out the computer and with intermittent issues afterwards, the car would not start all the time. thought the starter was going bad. Changed that and it was still having issues, not starting. took it back to the dealership. after the dealership replaced the starter (to verify that it wasnt the issue), it turns out the TIPM is partially burnt out. So the alternator broke both computers.

- Moreno Valley, CA, USA

problem #274

Oct 212024

Durango

  • miles
While driving on the highway last night, my husband smelled smoke and then his eyes began to burn. As he was about to pull over, a flame fell from the passenger sun visor! There was more smoke and fire as he pulled over. The car became engulfed in flames fairly quickly. Thankfully he was alone without other family members (or our dog) and he was able to get out safely. He had to stand on the side of the highway waiting for responders. It was towed and we are in the process of speaking with insurance and figuring out what to do next. Today we researched Dodge Durango car fire and came across the recall from 2014 which SPECIFICALLY said passenger sun visor fire hazard! Clearly that is exactly what happened. We have proof that we brought the vehicle to the dealership in 2014 to complete this recall. However it appears based on internet searches that this was still an issue even after recalls were performed. There were no warnings/messages prior to the failure.

- Clinton, CT, USA

problem #273

Oct 152023

Durango

  • 140,000 miles
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was experiencing difficulty starting. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was repaired at the contact's expense; however the failure reoccurred approximately two months later. The contact contact related the failure to NHTSA Campaign Number: 19V813000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 140,000.

- Phoenix, AZ, USA

problem #272

Oct 102024

Durango

  • miles
My vehicle tends to overheat quite often. The water pump I've had to change five times within the past 5 years The radiator and patch change up three times and the thermostat I've had to change out three times. There's also the transmission shifting gears issue and get stuck on low and I can't move the vehicle.

- Las Vegas , NV, USA

problem #271

Sep 182024

Durango

  • miles
Red battery symbol lit up on the dashboard Noticed electrical burning smell. Stopped and turned car off. Checked around and under hood. Battery symbol went off so I drove short distance back home. Noticed loud whining noise, looked like the start of an electrical fire inside alternator and lots of smoke. Quickly turned car off. My alternator part number matches alternators that are part of a T36 recall involving defective alternators, but for some reason my VIN is not included in the -??VIN range-?? even though my year make and model is. It is the same defective part, which failed, and could cause damage to other parts. The alternator and whatever parts that were damaged should be covered under the recall. This part almost caused my car to catch on fire. Luckily I was home. But what if I was on the road in traffic with my kids in the car.

- Schenectady, NY, USA

problem #270

Sep 162024

Durango

  • miles
The engine in my vehicle stalls without warning while driving, which poses a significant safety risk, particularly on busy roadways where it could lead to accidents, endangering both myself and other drivers. The issue has been reproduced and confirmed in the past by a certified Dodge dealership auto shop, and the vehicle is available for inspection upon request. However, the vehicle or its components have not been inspected by the manufacturer, police, or insurance representatives. Before the engine stalls, the electronic throttle control lamp flashes, the vehicle gives a noticeable jerk, and then the engine shuts down. This problem occurs at any speed but has not happened when the vehicle is at a full stop.

- Spring Grove, PA, USA

problem #269

Jul 172022

Durango

  • miles
When you turn vehicle on and state driving, if you hit a bump in the road, the vehicle shuts off, and you have to safely pull over, put in Park, and restart the vehicle

- Cohoes, NY, USA

problem #268

Jun 012024

Durango

  • 140,000 miles
The contact owns a 2013 Dodge Durango. The contact stated while driving at an undisclosed speed, the instrument panel flickered. The Blind Spot Detection and several other unknown warning lights were illuminated. The display screen showed a distorted image while the radio malfunctioned. The contact then detected a burning odor and noticed smoke coming from the air vents and underneath the hood. The contact pulled over, and the vehicle inadvertently turned off. The vehicle was unable to restart and was towed to the residence. An independent mechanic diagnosed the vehicle at the residence and replaced the alternator and battery. The vehicle was turned on, but the engine failed to start. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The failure mileage was approximately 140,000.

- Colorado Springs, CO, USA

problem #267

Nov 112023

Durango

  • miles
Vehicle. cuts off when running, check engine light came on. Had vehicle checked and replaced 02 sensors and filter. After replacing it ran worse than it did before replacing them.Check engine light will not go off.

- Greensboro, NC, USA

problem #266

Aug 192023

Durango

  • miles
This is on Chrysler: Chrysler "FCA US LLC" is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering "EHPS" and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail. Alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire. This happened 8/19/2023, the alternator caught on fire. My mechanic now says it fried my electrical system as well

- Rockwall, TX, USA

problem #265

Aug 132023

Durango

  • 185,000 miles
The contact owns a 2013 Dodge Durango. The contact stated that while operating the vehicle, the battery warning light illuminated. The contact stated that after restarting the vehicle, the seat belt and ABS warning lights illuminated with a burning odor inside the cabin of the vehicle. The vehicle shutoff and failed to restart. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 185,000.

- Glendale, AZ, USA

problem #264

Aug 012023

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Templeton, CA, USA

problem #263

Feb 072023

Durango

  • 140,000 miles
The contact owns a 2013 Dodge Durango. The contact stated while driving at an undisclosed speed, the battery warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the alternator was overcharging and needed to be replaced. The vehicle was repaired; however, the failure reoccurred 3 months later. The vehicle was taken back to the independent mechanic, where it was diagnosed that the alternator and the battery needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V634000 (Electrical System). The dealer referred the contact to the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist, and they could not sell the parts for the recall repair. The failure mileage was approximately 140,000.

- Clearfield, PA, USA

problem #262

Jun 092023

Durango

  • miles
Took my vehicle to 1 dealership to get fixed they said they couldn-??t do it because my vehicle was too old and wouldn-??t be able to find parts. Took my vehicle to 2 mechanics shops that said they could fix it. Insisted I need a wire harness AFTER completing other work they thought would fix it. My daughter came to visit and I told her what was going on. She began to look through wire diagrams of the vehicle and noticed the TIPM being a common factor in the systems that were effected. She took my VIN and noticed a recall that has not been addressed. I bought this vehicle not long ago from an independent dealership-?? I don-??t understand how it is legal that neither vehicle maintenance facility informed me of the open recall that has yet to be perform on this vehicle. I don-??t understand how it is legal for a DEALERSHIP not to inform me that a recall has yet to be address with this vehicle. Yet for every-time I get maintenance the VIN is to be recorded-?? So as I-??m trying to fix the vehicle mechanics enter this vin sees a recall that could very well be related to the recall and do nothing but charge me for parts and don-??t even inform me" How is any of that legal!"

- Moses Lake Wa, WA, USA

problem #261

May 242023

Durango

  • miles
Battery light came on on Friday night. Started my car Saturday morning to leave and started smelling an awful smell so shut my car off. I replaced my battery in the same spot my car sat (in my driveway). My hood was up still and the alternator was burning and smoking. I shut the car off. On Sunday replaced the alternator. Thought all was well. Drove the car 5 miles down the road and the battery light came back on. I pulled over at the local store and my car would not start again. Took the new alternator out and took it down to where I bought it to have it tested. It tested good. I replaced it anyways. Put that alternator in. Started car. Battery still not charging with new alternator in. Lights, windshield wipers and all codes started going crazy in the car. Then car died again. Monday morning, replaced the brand new battery again. Not charging. Took car to shop for diagnosis. ECM/PCM bad and needs replaced. Alternator fried the ECM/PCM. While doing research found recall T36. My VIN does not fall under this recall. My car is the same years and model but my VIN is not. My alternator almost started on fire ( which they do not smoke and short things out) typically unless they have issues which obviously the manifacture knows about. I believe that my car should fall under this recall and Dodge and the recall company does not want to help or help me understand why it wouldnt. I understand they are just doing their job. Please help me get my VIN on this recall as my battery, alternator and ECM/PCM all have and need to be replaced due to the alternator shorting out and would have started on fire if my hood would not have been up and me walking in front of my car and seeing the smoke coming from the alternator. Dodge is waiting for the part to come in now to replace the ECM. Thanks for your time.

- Tieton, WA, USA

problem #260

Aug 292022

Durango

  • miles
Not to sure but sometimes my suv cuts off with no warning when I-??m driving or stopping I have no check engine lights on or anythjnf

- Houston, TX, USA

problem #259

Apr 062023

Durango

  • miles
the recall that Dodge had in 2021 on the fuel relay switch pretty sure mine was no good when they put it into my car. At times it just turns over and over but will not start this started after the recall of the fuel relay switch that they done.

- El Reno, OK, USA

problem #258

Mar 102023

Durango

  • 147,000 miles
The contact owns a 2013 Dodge Durango. The contact stated that while driving at 80 MPH, the vehicle lost motive power. Additionally, the electric throttle control warning light was illuminated. The vehicle was taken to an independent mechanic, where the fuel pump system was replaced; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

- Paterson, NJ, USA

Read the next 20 complaints »