The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed the vehicle stalled. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- Lindenhurst, NY, USA

We were driving on the highway using the adaptive cruise control with the 3 furthest distance setting. Someone got in front of me and the FCW light came on and the engine shut off. We were able to pull off to the side of the road. I tried to start the car afterwards and it wouldn-??t start. So we sat there for 15 minutes or so and tried again and it started. It happened again about 3 weeks later with the Adaptive Cruise control. Haven-??t used it since.

- Noble, OK, USA

Vehicle has been having issues starting, acts like the fob is not in ignition. Vehicle has locked key in ignition and won't release it. Most dangerous concern is vehicle will completely shut down while driving, regardless of speed, and will not restart until completely stopped and put in park. Most recent occurrence was on interstate 80, 73 MPH on 12/23/2022. Everything except for hazards and radio shuts off and goes black. No warning lights, no codes tracked, just completely fails. Cannot use turn signal, brakes, power steering, nothing. Starting issues started about 12 months ago. Completely shutting down while driving started about 7 months ago. Issue is intermittent and does not show a pattern.

- Kearney, NE, USA

The contact owned a 2013 Dodge Durango. The contact stated after his son had parked the vehicle in a parking lot and returned, the son had observed that the interior of the vehicle was obscured by smoke. The contact stated that when his son opened the driver's side door the vehicle ignited and blew the passenger side door open. The vehicle became engulfed in flames. The fire department and police were called to the scene. The contact stated that the fire had been extinguished with water. The contact said that the local fire chief had opened an investigation and the police had written a report. The vehicle was mounted onto a flatbed truck and taken to an impound lot. The contact stated that his insurance provider had declared the vehicle a total loss. The contact had attempted to notify the manufacturer of the failure, but could not get his phone call taken. The contact had researched online and related the failure to an open recall NHTSA Campaign Number: 19V813000 (Electrical System). The failure mileage was approximately 300,000.

- Sioux Falls, SD, USA

My car sputtered put after it was in motion. Upon trying to restart, the vehicle continuously shook while trying to restart during this time, I could not stop the car from trying with the start/off button or keys. I had to wait for the car to -??give up-??. The car could not restart. This is unsafe because I could have been killed by other traveling vehicles to abrupt stopping or killed while trying to restart the vehicle. The vehicle could not be put into drive or reverse and I could not stop it from trying to restart once I pressed the button. This could-??ve caused a collision with other vehicles. I had the vehicle towed to an auto shop. They told me that the fuel injector fuse went bad which caused the stalling because gas could no longer travel through the vehicle. I have attached towing receipt and will post report once it-??s emailed.

- Brooklyn, MI, USA

The contact owned a 2013 Dodge Durango. The contact stated that while the vehicle was in the driveway parked unattended, it caught fire without warning. The contact's husband noticed the vehicle was on fire while approaching the resident. The fire department was on the scene and stated it was due to an electrical fire in the vanity mirror. There were no reported injuries, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The insurance company deemed the vehicle a total loss. The failure mileage was approximately 123.000.

- Hudson, FL, USA

Engine stall at various speeds and driving conditions

- Spring Grove, PA, USA

Existing recall for that model is T36. I faced the same issue, Battery warning lamp started to blink, alternator failed, PCU failed, all electric went off during I was driving on the highway with 2 Babys, my wife and dog in the car. outside 78degrees. Almost caused and huge accident. FCA Dodge Chrysler dealers in my town don?t want to help me with that concern. Nobody on the phone is able to help me.. I?m more then frustrated. I?m working for an big Automotive company. We?re responding different to an product safety problem ! And respecting every customers complaints.

- 64804, Joplin, MO, USA

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated while his mom was driving, the vehicle stalled without warning on two occasions. The contact called the local dealer and was placed on a waiting list. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 70,067. Parts distribution disconnect.

- Centereach, NY, USA

Alternator froze up and then started smoking. Smelled like a potential electrical fire about to happen. Pulled over safely and smoke filled the cabin and under the hood. Opened hood and tons of smoke, fortunately there was no actual fire at that point.

- Central Point, OR, USA

My 2012 Dodge Durango was serviced under NHTSA Campaign 19-V813. This called for the replacement of the fuel pump relay to correct a potential no-start or stall situation. This also prevented fuel pump failure due to the unit not being switched off by the TIPM when the car is turned off. This repair has not corrected the problem. The car would be available for inspection upon request. The safety of the occupants could be at risk. The problem is intermittent and has not been able to be duplicated at the dealer. There are no warning lamps or codes that can be read. The car will crank over for an extended period of time but will not start. This is an intermittent problem and occurs two times a month or more, has been happening since Fall of 2020, and has been increasing in frequency. The fuel pump relay was replaced in June 2021 and the car had a no-start two weeks later. The check engine light does not come on. No codes are found by the dealer. The engine has not quit while in motion, but possibly could as this problem increases in frequency. On two occasions while the car was in motion the right rear window went down for no reason. The window could not be raised until the car was brought to a stop, turned off and started again. The window could then be raised using the driver's door control. This poses a danger to the occupants of the vehicle especially during severe weather and is at least a distraction to the driver. The common denominator in these two problems is the TIPM. I think the fuel pump relay problem is actually a problem found deeper within the TIPM. Chrysler is simply saying that the "flix" is a relay and not the real culprit, the much more expensive TIPM. The dealer says they cannot diagnose this problem unless it is happening on their lot. They have inspected the fuel pump relay work that was done under recall and said that the installation was correct.

- Landisville, PA, USA

Crank wont start engine light etc sign and abs and crank forever then start then cut off within 5-10 secs with high rpm

- Uniongrove/Yadkin County , NC, USA

I believe that my vehicle falls under the Dodge R09 recall. As I accelerated on the gas, my car stalled out causing me to coast to the median. After about 30 minutes the car began to run without issue again. My vehicle acted exactly like the description from the recall for the fuel sensor. However, Dodge told me to pay out of pocket because it was not under the recall.

- Lonoke, AR, USA

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that while driving at undisclosed speeds, the vehicle stalled several times on separate occasions. The contact was able to restart the vehicle. The dealer was made aware of the failure but informed the contact that parts for the recall repair were not yet available and scheduled an upcoming appointment for January 2022. Prior to the failure, the vehicle had the external pump relay replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

- Rosamond, CA, USA

The contact owns a 2013 Dodge Durango. The contact stated that while driving at 40 - 45 mph, the battery warning light was illuminated and other unknown warning lights would illuminate on and off. Additionally, the windshield wiper was inadvertently activated, the doors would not lock, and a burning odor was detected coming from under the hood of the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with alternator failure and the computer system's wires were burned out. The alternator needed to be replaced. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V634000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.

- League City, TX, USA

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical system) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Alexandria, VA, USA

The contact owns a 2013 Dodge Durango. The contact stated that she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated she was able to start the vehicle after the third attempt. The contact stated she had experienced the failure multiple times. The contact stated that while investigating the failure, she discovered that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called Covert Chrysler Dodge Jeep Ram (8107 Research Blvd, Austin, TX 78758, (512) 730-3300), South Point Dodge Chrysler Jeep Ram (5210 S IH 35 Frontage Rd, Austin, TX 78745, (512) 774-6306) and Sames Bastrop Chrysler Dodge Jeep Ram (1586 State Hwy 71, Cedar Creek, TX 78612: (512) 772-2227) and it was confirmed that the part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000. Parts distribution disconnect.

- Austin, TX, USA

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Dandridge, TN, USA

The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Cedar Park, TX, USA

The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle loss motive power on several occasions and failed to immediately restart. Additionally, on occasions when the ignition key was moved the vehicle would suddenly shut-off or could be started. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 120,000.

- Victorville, CA, USA