10.0
really awful- Crashes / Fires:
- 3 / 27
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 54,562 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Dodge Durango. While the vehicle was parked, it failed to start and the engine warning light illuminated. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 65,000.
- Yorba Linda , CA, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers:14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Pleasant Grove , AL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/10/15
- San Mateo, CA, USA
The contact owns a 2013 Dodge Durango. While driving approximately 45 mph, the vehicle hesitated intermittently. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 18,000.
- Marion, AR, USA
The contact owns a 2013 Dodge Durango. While driving at 25 mph, the vehicle jerked and lost power. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign numbers: 14V634000 (electrical system) and 15V11500 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 47,000.
- Petal , MS, USA
2013 Dodge Durango. Consumer writes in regards to brakes and dashboard light issues. The consumer returned to the dealer six months after purchasing the vehicle, because the lights on the dashboard illuminated periodically. The dealer purged the system according to the service invoice and the faulty lights did not illuminate again. Then, intermittently the consumer noticed the vehicle felt as though it was going to accelerate or even drop down in gear. The consumer received recall notice 14V154000 (service brakes and service brake hydraulic). However, she was informed the parts were not available. The consumer then called other dealers within a 100 mile radius and found a dealer who ordered the part on 06/17/2014 and installed it on 07/02/14. In October 2014, while driving the vehicle felt as though it was going down in gear on its own. Two months later, the consumer received recall notice 14V634000 regarding the alternator. However, the parts were not available. While the consumer was waiting on the parts, she continued to drive the vehicle, until one day while driving on the interstate, the vehicle just stopped.
- Fairfield, TX, USA
After notification of a recall P60 regarding faulty alternator some 4 months ago my dealership advises me that no parts are yet available to implement this safety issue repair. Dealership: North West Dodge Chrysler Jeep, North West freeway, houston, Texas as this is a safety issue it concerns me greatly that these parts after 4 months are not yet available...updated 07/08/15
- Houston, TX, USA
The contact owns a 2013 Dodge Durango. The contact stated that the recall notice for NHTSA campaign number: 14V634000 (electrical system) was received in December of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The VIN was not available.
- Boyton Beach, FL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number:15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lantolakes , FL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Boise , ID, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
- Pflugerville, TX, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts needed to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Chamberburg , PA, USA
2013 Dodge Durango. Consumer writes in regards to no parts available to complete recall for sun visor and brake booster. The consumer stated he had to continuously call the dealer about the parts. The last time he called, the dealer stated the parts had arrived. The consumer stated the dealer never called to inform him the parts were available.
- Murfreesboro, NC, USA
The contact owns a 2013 Dodge Durango. While reversing at 2 mph, the vehicle jerked before reversing. In addition, the vehicle jerked before accelerating. The vehicle was taken to a dealer, who diagnosed that the transmission needed to be reflushed. The vehicle was repaired however, the failure recurred on numerous occasions.the VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 13,000.
- Holly Ridge , NC, USA
The contact owns a 2013 Dodge Durango. The contact stated that there was a burning oder under the hood through the ventilation. The failure occurred intermittently. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 54,322.
- Waldof, MD, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Derry, NH, USA
The contact owns a 2013 Dodge Durango. The contact stated that while driving at an unknown speed, the accelerator pedal was depressed but the vehicle hesitated before accelerating. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 15V115000 (electrical system) however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 42,000.
- Pembroke Pines, FL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: (electrical system) and 15V115000 (electrical system); however, the parts needed to perform the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable. Updated 7/14/15 the consumer sold the vehicle back to the dealer. Updated 07/21/15
- Rochester, NY, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), and 15V115000 (electrical system); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Minot Air Force Base , ND, USA
- Kissimmee, FL, USA