10.0
really awful- Crashes / Fires:
- 3 / 28
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 53,492 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Vehicle was involved in a side impact that raised vehicle to approximately 30 degrees. Body shop said airbags should have deployed. Explained to the dealer on several occasions and there was no check done to confirm that airbags were in working order. Dealer says that it obviously wasn't sufficient enough impact to deploy airbags. I'm not convinced after reading about defects. Electrical system was addressed on numerous occasions regarding window going up and down, locking system and alarm system actuating on their own, while driving and when parked. Dealer said they could not duplicate issue, but when it finally was proven, they repaired the window only and we were forced to pay to get outer vehicle back. I feel that there is an electrical system issue.
- Tallahassee, FL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
- Erie, CO, USA
The contact owns a 2013 Dodge Durango. The contact stated that while driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. In addition, the contact stated that while independently replacing the air cleaner, the contact noticed oil in the air cleaner. The vehicle was taken to a dealer who diagnosed that the PCV crank case ventilation valve and the fuel pump relay needed to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 22,200. Updated 02/18/16
- Finlay, OH, USA
The contact owns a 2013 Dodge Durango. The contact stated that the vehicle seemed hesitant as though it would stall while driving 15-20 mph. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was 7,000.
- Olyphant, PA, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Delavan, WI, USA
The contact owns a 2013 Dodge Durango. The contact stated that the recall notice for NHTSA campaign number: 15V115000 (electrical system) was received in June 2015. After contacting the dealer on multiple occasions, the contact was informed that the part needed to repair the vehicle was still not available and no estimated time for receiving the part could be given. The contact had not experienced a failure.
- Tyler, TX, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Manchester, NH, USA
The contact owns a 2013 Dodge Durango. While driving approximately 25 mph at night, the contact activated the passenger side turn signal and the interior and exterior lighting shut off. The contact pulled the vehicle over, turned off the turn signal and vehicle, and restarted the engine. Once restarted, the exterior and interior lighting resumed. The manufacturer was not notified. The vehicle was diagnosed and repaired, but the failure recurred. The approximate failure mileage was 5,000.
- Vernal, UT, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Sidney, MT, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 11/04/15
- Calvert, AL, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Mendon, MA, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/18/15
- Greenvale, NY, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Staten Island, NY, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- New York, NY, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 14V391000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was not available.
- San Mateo, CA, USA
April 2014 noticed loud sound and no brakes after going through carwash. Shortly after I received the first recall on the brake line. Phoned dealership but was told I was on a list and should be available July 2014. I've called several times but still not gotten the call to get my car in. Had to take the car into the dealership for water pump - at that time the service manager looked at my brakes and told me I definitely had a problem and would move me to front of the list. Still no calls. Since that time I've received several more safety recalls on my vehicle but am never able to get an appointment. I've asked since I have to leave the car to get a rental at their expense. They refused. I work 40 to 50 miles out of town and this is the only vehicle I have. I'm already being put out having to take the vehicle in why should I also have to bare the expense of a rental car as well. It has now been well over a year, my breaks are still bad. I panic every time it rains. My vehicle has recently started causing problems on starting up - it won't completely turn over - but it just keeps steadily trying - it won't let me cut it off and it's like its flooding itself. I now have a large stack of recalls on my vehicle and no one will help me. I'm not happy with Dodge and the lack of concern for my safety. I'm paying a car note for something that isn't safe to drive.
- Groves, TX, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Rio Rico, AZ, USA
The contact owns a 2013 Dodge Durango. The contact stated that the notice for NHTSA campaign number: 15V115000 (electrical systems) was received in June of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. MA 10/22/2015 the consumer stated the vehicle was repaired on 9/14/15. Updated 12/23/2015
- Lake Lynn, PA, USA
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Glassboro, NJ, USA
- Bay Shore, NY, USA