10.0

really awful
Crashes / Fires:
3 / 28
Injuries / Deaths:
4 / 0
Average Mileage:
53,492 miles

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« Read the previous 20 complaints

problem #97

Apr 272017

Durango

  • 92,000 miles
I came out of a store and upon getting in my Durango I started it and noticed smoke and smelled a burning electrical smell. The hood wouldn't open because it had already burned through the cable that attaches the hood release. Within a few seconds the whole front end was on fire. I called the fire department and they had it put out pretty quickly. I've only had the vehicle for exactly a year almost to the day. The only problem we've had with it is the driver's side headlight went out. We had it replaced and it went out again within a couple of weeks so we had it changed again. I did notice that one headlight was brighter than the other but thought it was just different bulbs. Apparently it wasn't. the vehicle was parked in a parking lot next to a whole cage full of propane tanks now that's pretty scary.

- Ellettsville, IN, USA

problem #96

Feb 202017

Durango

  • 53,000 miles
The alternator recently failed with symptoms identical to those described in Dodge's P60 recall notice, I.e. all electrical power shut-off without warning while driving. Fortunately my son was able to safely pull over to the side of the road. Despite this failure which is very similar to that described in the P60 recall notice Dodge says it is not covered. Dodge should expand the number of vehicles subject to this particular recall. This could have been a very serious event if it had happened while driving on a busy freeway.

- Wenatchee, WA, USA

problem #95

Feb 042017

Durango

  • 43,069 miles
The contact owns a 2013 Dodge Durango. While driving 20 mph, a burning odor was present in the vehicle and smoke appeared from the front of the vehicle. The service battery warning indicator illuminated. The contact was able to drive the vehicle home. The vehicle was taken to an independent mechanic where it was diagnosed that a bearing in the alternator fell out. The serpentine belt and alternator were replaced. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 43,069.

- Salt Lake City, UT, USA

problem #94

Jan 072017

Durango

  • 90,000 miles
The contact owns a 2013 Dodge Durango. While driving 15 mph, an abnormal noise was heard and a strange odor was present. The contact observed smoke under the hood. The electrical system caught fire without warning, but there were no visible flames. The fire department was not needed. The vehicle was towed to a dealer where it was diagnosed that the alternator and battery failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 90,000.

- Clermont, FL, USA

problem #93

Jan 212017

Durango

  • 27,600 miles
Starting issue or stalling issue: Vehicle tries to turn over but won't completely start while it is stationary. Vehicle may start but then sputters and dies, while it is stationary.

- Pasadena, TX, USA

problem #92

Dec 152016

Durango

  • 27,424 miles
Starting issue or stalling issue: Vehicle tries to turn over but won't completely start while it is stationary. Vehicle may start but then sputters and dies, while it is stationary.

- Pasadena, TX, USA

problem #91

Jan 072017

Durango

  • 90,000 miles
The contact owns a 2013 Dodge Durango. While driving approximately 15 mph, there was a winding noise coming from the passenger side of the vehicle. The contact checked under the hood and noticed a burning odor coming from engine. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000...updated 05/17/17 updated 08/17/2017

- Clermont, FL, USA

problem #90

Sep 022016

Durango

  • 68,000 miles
I believe the totally integrated power module is the problem. It will not start sometimes and then will not stay running when it does. Cranks and dies, acts like starter just keeps turning over and over after hitting ignition button. We have had this problem for a few weeks and it keeps getting worse. Our vehicle year make and module fall within the time frame of a stated recall and the same issues in that recall are happening to our vehicle. It has happened in our driveway, rural and city streets. While at red lights or stalling while in motion or other stopping reasons. Please look into this, thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sylacauga, AL, USA

problem #89

Oct 022016

Durango

  • 60,000 miles
My alternator failed while I was driving on the highway, luckily I was in the very right lane and was able to pull over to the side of the road. Had I been in any other lanes it could have resulted in a very serious accident! all of my electronics and power steering shut off while the vehicle was moving. I am very disappointed that Dodge will not pay for the replacement of my alternator because my warranty has expired and my VIN# does not match certain specifics within this recall, even though my car was built between those dates recall number : 14V634000 recall date : 10/08/2014 component electrical system:alternator/generator/regulator summary Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge charger, challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

- San Diego, CA, USA

problem #88

Aug 032016

Durango

  • 40,676 miles
For the past 2 months we have been having problems with this vehicle it's been stalling on me, weather if we are on the highway or in town. Now the amazing thing is that it comes back on, on its own without us touching anything on it, but on the mean time we lose the brakes and steering control at high speed on the highway. The dealer has done all the recalls on it in the past two weeks and still can't find the problem. I think this is something the government needs to look into it before someone dies and mention this because on my way to san antonio the vehicle die on me at 75 miles an hour and I had my family with me that day' I did some research on this vehicle and it seems that there are way too many Dodge vehicles with this stalling problem and the dealers can't figure out what's with them'

- Del Rio, TX, USA

problem #87

Aug 082016

Durango

  • 41,000 miles
The contact owns a 2013 Dodge Durango. While driving approximately 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.

- White, GA, USA

problem #86

Jun 132016

Durango

  • 30,000 miles
My car power cut out completely while driving along on the interstate at 75 miles per hour. I was dark and I had to try and pull over with no head lights to a safe place to restart my vehicle 2013 Dodge Durango. This happened several times. I thought that when I got the recalls done it would alleviate the problem, however, that was not the case. I am still having the problem. I called Dodge on the toll free # and they had me take my vehicle to the Dodge dealership and they said my cabin filter, air filter, and fuel something needed to be replaced. This should not shut down the whole car if the filters need to be changed. This problem happened several times, April 22, May 16, May 20, May 28, June 18, June 19 and June 13.

- Greensboro, NC, USA

problem #85

Mar 242016

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received a notification of NHTSA campaign number: 15V115000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sutherlin, OR, USA

problem #84

Apr 222016

Durango

  • 40,900 miles
Tipm recall issue. I took the vehicle to get the tipm recall. About 900 miles after the repair, the vehicle stalled while I was driving on the freeway. The tipm wire burnt and the fuse blew causing the failure. Dodge dealership attempted to fix the problem again.

- Houston, TX, USA

problem #83

Dec 052014

Durango

  • 38,000 miles
The contact owns a 2013 Dodge Durango. While driving at various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V115000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 38,000. Parts distribution disconnect.

- Binghamton, NY, USA

problem #82

Jun 012015

Durango

  • 38,000 miles
"takata recall"sometimes after the car has been driven long or short drives and turned off for a short period of time, when I go to start the engine the starter will grind/engine turns over but will not start this issue was suppose to be taken care of in the summer of 2015. Dealer had our car for over two months waiting on parts but the issue is starting to occur again!(electrical) also I find at different times the interior lights/gauge lights/indicator lights that are on and stay on for a few miles like there is a short in the electrical system. Note: I have never had a recall on the electrical problem.

- Ashland, MO, USA

problem #81

Dec 252015

Durango

  • 43,700 miles
I am the first and only owner of a Dodge Durango 2013: On Dec 25th I was left stranded with my car, windows open and unable to move it anywhere. It literally died and had to leave it along the roadside since I was with my 4 small children. I was driving, and the car started with a weird noise, then smoke started coming out, the all the ligths on the dashboard started to flash, the temperature was always informed as normal, then the windshield wippers started to work on its own and then the car literally died. There was no possibility of ignition nor nothing. The car had to be towed away by a special truck since it had to pick up the car and place it on the truck, since there was no possibility to have ignition. The most strange thing is that on December 12, the car was out of the doge workshop for the 40,000 km revision with no problem. So far I have been informed that the central computer of the car died, the battery was burned and the alternator died............ all this information is provided by the garage where my car is at. Is this a problem that I have to pay for or is it a problem that the company will pay for everything? please advice me on how to proceed

- Pompano Beach, FL, USA

problem #80

Dec 312015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system); however, the part was unavailable for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The contact had not experienced any failures. The manufacturer was not made aware of the issue. Parts distribution disconnect.

- Bayville, NJ, USA

problem #79

Nov 072015

Durango

  • miles
Three recalls unaddressed for 1+ years. Chrysler recall: P14 (NHTSA # 14V-154), P36 (14V-391), R09 (15V-115). Dealer and manufacturer claim that they are unable to obtain repair parts to address recall. Fca is unable to address a recall active since April 1, 2014. Today is Nov 7, 2015.

- Kirkland, WA, USA

problem #78

Aug 102015

Durango

  • miles
The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 15V115000 (electrical system) and was not able to schedule the repair within a reasonable time frame. The vehicle was also included in NHTSA campaign number: 14V634000 (electrical system). The dealer did not give a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Tulsa, OK, USA

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