10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,828 miles

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« Read the previous 20 complaints

problem #13

Mar 112019

Grand Caravan

  • 60,000 miles
The passenger side sliding door automatically locked while I was driving as it should. However once the lock engaged, it would not unlock and the door became inoperable from both the inside and the outside. This is incredibly dangerous, because if there was an emergency I or first responders could not quickly get to my son, especially if the other door were to fail in the same way.

- Niles, OH, USA

problem #12

Feb 012019

Grand Caravan

  • 20,000 miles
When the car was at approximately 20,000 miles, the driver side sliding back door stopped opening. It appeared to be stuck between lock and unlock. It is unable to be unlocked with any amount of force, which rendered it unopenable from both the inside and outside of the car. It is a safety hazard which would prevent emergency services from getting to the passenger in the event of a crash or rollover. It renders a main exit useless in the event of an emergency.

- Catonsville, MD, USA

problem #11

Jan 242019

Grand Caravan

  • 48,000 miles
Driver side sliding door remains locked shut. Unable to open

- Mesa, AZ, USA

problem #10

Jan 082019

Grand Caravan

  • 40,000 miles
My 2016 Dodge Caravan was parked in my driveway overnight. In the morning, the driver side sliding door wouldn't unlock neither manually or with the key fob.

- Porterville, CA, USA

problem #9

Dec 132018

Grand Caravan

  • 41,000 miles
Been for repair twice in 3 months first time sliding door on drivers side would not unlock.second time sliding door on passenger side won't lock. I feel these are safety issues

- Hamlin, NY, USA

problem #8

Sep 222018

Grand Caravan

  • 37,000 miles
The driver's side rear sliding passenger door is permanently locked shut. Either fault actuator or locking mechanism. Will not open manually nor with key fob. Presents danger entering and exiting the vehicle with kids in case of emergency. Many consumers with similar issues per google search of same problem. Appears to happen frequently when vehicles are just past manufacturer warranty. Car was stationary in a parking lot and couldn't open to get child out. Had to climb in through the back. I will be forced to have dealership fix/replace as car is too new for secondary market part replacement or mechanics, at a cost of over $1100.

- Fontana, CA, USA

problem #7

Oct 012018

Grand Caravan

  • 36,208 miles
When I got home from work on 09.30.18 and parked we noticed oil leaking underneath the van. When we took the van to our mechanic, because it was over 36,000 miles, 36,208 miles to be exact, he discovered a cracked oil filter housing. He let us know that it was a problem he had repaired on several other vans just like ours. When he called a dealership to get a replacement part he was told that the part was back-ordered because the dealership was out of stock. They had also had to replace multiple oil filter housings and couldn't keep the part in stock. Our mechanic called all over Washington state and got the same answer from every dealership. He finally went online and found a replacement part. My van went into the shop on 10.01.18 and is still there. The part won't be delivered until 10.09.18 so I will have been without a vehicle for over a week. Please start a campaign/recall on this problem. Our mechanic also said that unfortunately the replacement part is exactly the same part as what is already on the vehicle, a plastic plastic housing, and that when he replaces it there is a chance that it will crack again. We need a replacement for this part that will not crack and need to be replaced again. This is a difficult part to replace as it require removing the manifold to get to it, consequently it will cost me over $600 to get it fixed!!

- Monroe, WA, USA

problem #6

Sep 252018

Grand Caravan

  • 64,000 miles
I put the van in park. Got out to walk around and get a car seat & the van started moving in reverse (back up camera was not on) so I know I put it in park. The van hit another car beside me and if I was not able to stop it in time it would've hit my apartment complex because it was moving fast enough to go over the curb by itself! I watch multiple kids on a daily basis including my own and this is not safe! this situation could've ended way worse!

- Lake Jackson, TX, USA

problem #5

Sep 122018

Grand Caravan

  • 15 miles
It started shaking while driving on the highway

- Keaau, HI, USA

problem #4

May 022017

Grand Caravan

  • 3,983 miles
Driving on the interstate, had to apply brakes hard, then had to pump the excellerator and then floore it to get gas to engine to resume momentum. After that it does it does this intermediately, maybe for quite awhile the same day and not again for weeks. The check engine light does not come on and there are times that the RPM's have jumped up to 4 and almost 5, the engine sounds like a race car and little movement and then quickly lunges forward, at other sounds like it has shifted and you still have not increased in speed. The dealership kept this vechile over a week and they had no problems. Another date it was doing this was on an exit ramp from the interstate in creeping, stop and go traffic. Taken straight to dealership from there acting up all the way. Vechile was not shut off when rep from service department went as passenger there were no problems.

- Dade City, FL, USA

problem #3

Nov 162016

Grand Caravan

  • 8,000 miles
Purchased this brand new several months ago. Drove 8,000 miles to and from work. Twice within the past week the van has completely just turned off on the highway. I have no idea why. I was just driving down the highway and the van just turned off. It's as if someone were to grab the keys and turn it off. I put it in neutral and restarted and kept driving. Fortunately, I was quick enough and my children and I were safe.

- Frisco, TX, USA

problem #2

Sep 232016

Grand Caravan

  • 36,400 miles
The vehicle's rear passenger sliding door will not unlock either from the fob or from the outside of the vehicle. This very well could cause a safety concern.

- Weirton, WV, USA

problem #1

May 272016

Grand Caravan

  • 2,000 miles
I was driving at 2 or 3 mph in heavy traffic on a city street and the car accelerated when I touched the brake. Pressure on the brake pedal would not stop the vehicle and it crashed into the car ahead, pushing it into the second car ahead. Eventually the rpms dropped after the collision. Fault code showed headlamp module (tipm)

- Chicago, IL, USA