10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 33,306 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Passenger door lock will not function (door will not open) the other passenger wire harness is broken and wires are exposed. First the doors where buzzing and then it just stop working you cannot get out from one of the doors. The child proof lock does not work. Problem started last month and is getting worse worry that we won't be able to use the passenger doors if there is an emergency.
- San Jacinto, CA, USA
Drivers side sliding door does not unlock. Causing vehicle door not to open on command. Was told it has faulty actuator. To manually unlock it is extremely difficult for small children. Could become hazard in an emergency.
- White Pigeon, MI, USA
2016 Grand Caravan R/T - driver side sliding door lock is stuck. It responds to nothing. Pressing the dome panel button does nothing. Trying to lock/unlock with the driver's lock button or the remote does nothing. The door lock switch moves, but has a "mushy" feel and never seems to engage or disengage. I've tried pushing the door open (out and back) with as much force as it seems I can without breaking something. Nothing. The door is effectively locked shut and the lock mechanism seems to have failed. To me, this is a big safety concern.
- Hot Springs, AR, USA
Owned Dodge Grand Caravan rt 2016 one year sliding door on driver side stopped working from one day to next. Then driving down hill from freeway, brakes made a loud screeching sound and the whole van was shaking I thought I was gonna loose control I replace new brakes and drum its better but still shaky going down hill. After month of owning the car I could fill a lil misfire when I give a lil gas but just thought its an rt has power. Well recently my van been in the shop twice for the same problem check engine light came on shows its miss firing (ignition coils) and sparkplugs needed to be replaced. Well we replace all spark plugs and 1 ignition coil because the other coils were still good. Things were good and drove around for 3 weeks then check engine light comes again. Code still shows ignition coil need to be replace. This time replace all 6 ignition coil, guess what I just picked up my van today and 10 min of driving back home check engine light comes on again. Took it back to the mechanic it still miss firing ignition coils. I about ready to throw this van away. This van is only 3 years old how could it possibly have this much problems. In addition when I turn on my signal light on to go right or left my wipers will go off too.
- Bakersfield, CA, USA
3 year old van, purchased new, less than 100K miles, transmisdon died & car is out of warranty. No help from Dodge or dealership.
- Newbury, VT, USA
Both the driver side and passenger side rear power sliding doors will not open manually or via the power buttons on the key. The driver side rear door did stopped opening at 38K miles and the passenger side rear door stopped working at 46K. This is a safety issue as we have children in carseats, and we cannot open the doors to remove them.
- Front Royal, VA, USA
Ret'd from a week long trip into my driveway, ready to unload clothes, etc. Driver side sliding door would not activate, nor could I open it manually. Tried, tried, tried - both manually and with key fob & with button above dash, to no avail. In early am left military facility lodging in Indiana - no prob. Took to local hertrich dealer pocomoke city, md. Indicated 'actuator' at a cost of over $700. Decided to check recall possibility as a true safety problem if my great grand children were inside. Started copying all the 2019 complaints only to find out that out of 222 complaints the large majority are related to this problem. Surely Dodge should put out a recall. Sudden, unexpected, had bought 2016 Dodge as used car w/remaining warranty. Had to fix passenger side door while still under warranty because of a growling sound in mid 2017. Hertrich Dodge can provide those details. Yes, I want this covered, after seeing all the complaints just in 2019. Will inform my Dodge dealer re this complaint & await a recall surely! car has over 79K miles. At 81, don't need someone killed or injured on my watch because they cannot exit in an emergency! 7/2/19 - am lvg lodging fine; home in driveway it occurred.
- Greenbackville, VA, USA
Passenger side sliding door lock is stuck in the locked position. It will not unlock with the key fob or by manually unlocking. It has worked fine for the 2 and 1/2 years we have had the vehicle and then it suddenly stopped working.
- Otsego, MI, USA
The actuators in both sliding doors have failed. The driver's side sliding door will not unlock and cannot be opened. The passenger side sliding door cannot be locked. This is a safety issue. We need to exit the car when needed and not worry about whether the doors will operate. Likewise, we need to have confidence that our car is locked and that no one can enter while we're in it or while it's parked. The repair for this problem is over $2000. I have come to learn that this is a known problem to Dodge and yet they have not taken care of it! they should recall these vans and provide a fix. Consumer had the vehicle repaired.
- Vancouver, WA, USA
Drivers side sliding door is stuck in locked position and cannot open door manually or with key fob or any other buttons that would normally open door. Cannot manually unlock door and when I try to open it it says you have to unlock first but cannot.
- Belleville, IL, USA
Driver's side sliding door would not open manually, with the key fob button, or with either button inside the vehicle. Door was also stuck in "lock" position and could not be unlocked manually, with key fob, or with interior buttons.
- Saint Charles, MO, USA
Stationary in driveway, drivers side rear door unable to open manually or electronically. Brought to dealership where purchased and left it to the tune of $296 labor for diagnosing. Not fixed that would be another $600 for parts plus labor. Needs to be recalled, dangerous if in a accident.
- Jamaica Plain, MA, USA
When the car is in park, ignition on or off, the driver's side sliding door is locked and closed and will not open using the keyfob, the door button on the ceiling console, the door button on the door wall, the inside or outside door handles. The lock will not manually lock or unlock. You cannot exit the van on that side.
- Landis, NC, USA
My passenger side sliding door stopped working. I tried opening it manually and with the key off and dome switch, but not doing anything. Even with vehicle in start and also parked.
- Tamarac, FL, USA
Driver's side rear sliding door stuck shut and locked. Will not unlock. Will not open. Just pulled in the driveway and went to grab laundry from the backseat and the door will not open
- Robbinsdale, MN, USA
Drivers side sliding door won't open or unlock, manually or with fob or ceiling button.
- Springfield, IL, USA
All of a sudden the passenger side is only blowing heat no cold air.
- Somerset, MA, USA
Driver side sliding door is stuck in the lock position. It wont unlock with the remote, button inside or manually. Keeps showing error messafe if you try to open it that the door needs to be unkocked but will not unlock. Very unsafe since minivans are for family's and bow in the case of emergency I cant open that door. Especially since the vehical has less than 60K miles on it.
- Roanoke, VA, USA
Left sliding door will not open from inside or outside the vehicle. Passengers on that side would be trapped in the vehicle in an emergency. It will not open with key fob or manually, from inside or outside.
- Rivesville, WV, USA
- Las Vegas, NV, USA