10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
33,306 miles

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« Read the previous 20 complaints

problem #25

May 222019

Grand Caravan

  • 39,000 miles
Sliding door behind driver locked will not unlock. Googled problem many vehicles with same problem. I use these as school bus and cannot use it now.reading about problem Dodge fix is a $1100 dollar fix.

- Zumbro Falls, MN, USA

problem #24

May 192019

Grand Caravan

  • 82,000 miles
Rear driver side sliding door has completely stopped operating. Will not open either manually or electrically. It is as if it is permanently locked. Passengers on that side cannot exit the vehicle that side, making it a serious safety hazard.

- Pawcatuck, CT, USA

problem #23

May 012019

Grand Caravan

  • miles
Both sliding doors will not open - jammed in locked position. Cannot manually or electronic open. This is very dangerous as I cannot get my grandkids out of the van in an emergency. Also unable to use the van if there are more than 2 adults. There was no incident that caused this. Worked one day...next day didn't work. Happened within a couple weeks of each other (the doors)

- St. Louis,Mo, MO, USA

problem #22

Apr 202019

Grand Caravan

  • 67,200 miles
Drivers side sliding door locked and cannot be unlocked with power controls or manually. Googled and found many people have the same problem.

- Abbottstown, PA, USA

problem #21

Dec 012018

Grand Caravan

  • 54,000 miles
Driver side door stopped working will not open. This is unsafe for passengers insde the vehicle.

- Pulaski, NY, USA

problem #20

Nov 182018

Grand Caravan

  • 74,079 miles
Takata recall - our problem is that the sliding side doors will not open. One played out about 6 months ago and the other played out a week ago. I've took it to be checked out at auto zone and none of the fuzzes were blown out. By it being considered a new vehicle the side doors shouldn't be having any problems!

- Humboldt, TN, USA

problem #19

Feb 012019

Grand Caravan

  • 50,000 miles
The driver side sliding door faults to locked position. Cannot manually override lock with the any action. The leaves passengers in the rear trapped in an emergency situation. This is the case if the vehicle is stationary, in motion, in the city, on a highway, turning, and any other situation. It is always locked. The car has 50,000 miles.

- Springdale, AR, USA

problem #18

Jul 202017

Grand Caravan

  • 37,700 miles
About 3700 miles the A/C stopped blowing cold air. Vehicle equipped with R134A. Put my gauges on vehicle way low add some stop leak w/leak detector. Found that the valve in rear A/C leaking. Around same time driver rear sliding door stopped unlocking and opening, the child lock lever moved by itself. So I moved it back to disable and that worked for about a weak. Then it started to make a noise like gears were jammed or rubbing together and then it just stopped. Dorr remains unlocked now w/no sound from actuator. Transmission seems to slip and lose power.

- Tucson, AZ, USA

problem #17

Mar 212019

Grand Caravan

  • 88,000 miles
Approximately 1 week ago my rear driver sliding door became stuck. Upon searching online for a fix I found what appeared to be hundreds, if not thousands of people with the same problem. I attempted every thing we could think of. Trying to open or unlock the door via manually, via key fob, and via interior buttons. Nothing will open this door. It is stuck and cannot become opened or unlocked. My daughter has a disability and sits on this side. This is a serious safety issue that Dodge needs to address. Does my daughter have to die by being trapped in the van before Dodge does something? this isn't a new problem and is affect multiple Dodge vehicles.

- Macon, MO, USA

problem #16

Mar 182019

Grand Caravan

  • 32,000 miles
The vehicle would not start. And as a result I had to have it towed to rick hartman in aberdeen, wa. When the vehicle arrived it still would not start and so it just sat there. The next day, they attempted to start it which it did. But no codes came up. My attempts to get help from Dodge have come up a zero. They opened a case for me and stated that someone named amber would get ahold of me in 1-2 days. That did not happen. No loaner was offered. And it is still sitting there a week and a half later with no action.

- Elma, WA, USA

problem #15

Mar 232019

Grand Caravan

  • 89,669 miles
While in my driveway (vehicle was stationary), I attempted to open the driver side sliding door. The door was not working manually or electronically. Dashboard screen said unlock door to operate, but the door is stuck in lock.

- Virginia Beach, VA, USA

problem #14

Mar 142019

Grand Caravan

  • 62,658 miles
Passenger side rear power sliding door is locked shut. It will not unlock manually or via key or interior unlocking button. There is no way to open this door. This is a safety concern; if anything were to happen to require this door to be used as an emergency exit, there would be no way to get the passengers out of the vehicle.

- Aliso Viejo, CA, USA

problem #13

Mar 112019

Grand Caravan

  • 60,000 miles
The passenger side sliding door automatically locked while I was driving as it should. However once the lock engaged, it would not unlock and the door became inoperable from both the inside and the outside. This is incredibly dangerous, because if there was an emergency I or first responders could not quickly get to my son, especially if the other door were to fail in the same way.

- Niles, OH, USA

problem #12

Feb 012019

Grand Caravan

  • 20,000 miles
When the car was at approximately 20,000 miles, the driver side sliding back door stopped opening. It appeared to be stuck between lock and unlock. It is unable to be unlocked with any amount of force, which rendered it unopenable from both the inside and outside of the car. It is a safety hazard which would prevent emergency services from getting to the passenger in the event of a crash or rollover. It renders a main exit useless in the event of an emergency.

- Catonsville, MD, USA

problem #11

Jan 242019

Grand Caravan

  • 48,000 miles
Driver side sliding door remains locked shut. Unable to open

- Mesa, AZ, USA

problem #10

Jan 082019

Grand Caravan

  • 40,000 miles
My 2016 Dodge Caravan was parked in my driveway overnight. In the morning, the driver side sliding door wouldn't unlock neither manually or with the key fob.

- Porterville, CA, USA

problem #9

Dec 132018

Grand Caravan

  • 41,000 miles
Been for repair twice in 3 months first time sliding door on drivers side would not unlock.second time sliding door on passenger side won't lock. I feel these are safety issues

- Hamlin, NY, USA

problem #8

Sep 222018

Grand Caravan

  • 37,000 miles
The driver's side rear sliding passenger door is permanently locked shut. Either fault actuator or locking mechanism. Will not open manually nor with key fob. Presents danger entering and exiting the vehicle with kids in case of emergency. Many consumers with similar issues per google search of same problem. Appears to happen frequently when vehicles are just past manufacturer warranty. Car was stationary in a parking lot and couldn't open to get child out. Had to climb in through the back. I will be forced to have dealership fix/replace as car is too new for secondary market part replacement or mechanics, at a cost of over $1100.

- Fontana, CA, USA

problem #7

Oct 012018

Grand Caravan

  • 36,208 miles
When I got home from work on 09.30.18 and parked we noticed oil leaking underneath the van. When we took the van to our mechanic, because it was over 36,000 miles, 36,208 miles to be exact, he discovered a cracked oil filter housing. He let us know that it was a problem he had repaired on several other vans just like ours. When he called a dealership to get a replacement part he was told that the part was back-ordered because the dealership was out of stock. They had also had to replace multiple oil filter housings and couldn't keep the part in stock. Our mechanic called all over Washington state and got the same answer from every dealership. He finally went online and found a replacement part. My van went into the shop on 10.01.18 and is still there. The part won't be delivered until 10.09.18 so I will have been without a vehicle for over a week. Please start a campaign/recall on this problem. Our mechanic also said that unfortunately the replacement part is exactly the same part as what is already on the vehicle, a plastic plastic housing, and that when he replaces it there is a chance that it will crack again. We need a replacement for this part that will not crack and need to be replaced again. This is a difficult part to replace as it require removing the manifold to get to it, consequently it will cost me over $600 to get it fixed!!

- Monroe, WA, USA

problem #6

Sep 252018

Grand Caravan

  • 64,000 miles
I put the van in park. Got out to walk around and get a car seat & the van started moving in reverse (back up camera was not on) so I know I put it in park. The van hit another car beside me and if I was not able to stop it in time it would've hit my apartment complex because it was moving fast enough to go over the curb by itself! I watch multiple kids on a daily basis including my own and this is not safe! this situation could've ended way worse!

- Lake Jackson, TX, USA

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