10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,828 miles

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« Read the previous 20 complaints

problem #53

Oct 052019

Grand Caravan

  • 105,000 miles
First incident was in August 2017.I had service done because the driver's side sliding door stopped working and did not open. Second incident - this August 2019 the same door stopped working and does not open. Third incident - now my passenger side sliding door does not open either. Both sliding doors currently do not open. They are locked with no manual way to unlock or open. These doors are faulty and a serious safety concern. I have to small children that in the event of an emergency, are not able to escape. Dodge service centers aren't able to provide courtesy vehicles during the repair, which according to my experience, would take approximately 3-4 days to repair the faulty sliding door. There are several complaints regarding these sliding doors. If the same issue keeps happening with these doors, then the problem is not with the users. The issue is in the mechanism of these sliding doors.

- Sayreville, NJ, USA

problem #52

Sep 022019

Grand Caravan

  • 13,000 miles
The sliding door on passenger side will not unlock. This is a safety issue as having children in there car seat and can't open the door to get them out. I have read many complaints on the car gurus site with the same problem. Many say Dodge is aware of the problem but has not issued a recall, but will repair it for $$$$. I was in a store parking lot when this happened and could not get the door to unlock to get my grandson out. The door still will not unlock.

- Willowbrook, IL, USA

problem #51

Sep 012019

Grand Caravan

  • 77,000 miles
When hitting the unlock button on either door, the right back sliding door makes a loud buzzing noise. It makes this noise any time we hit unlock.

- Willows, CA, USA

problem #50

Aug 012019

Grand Caravan

  • 52,000 miles
Sliding door on driver side is not opening, will not even unlock. Concerned for kids safety, but have no other vehicle

- Phoenix, AZ, USA

problem #49

Sep 112019

Grand Caravan

  • 76,000 miles
Drivers side sliding door locked and will not unlock manually or with the electronic mechanism. This causes the door to not be able to open. Thank god there was not an emergency that required quick access to my 17 month old daughter as I had to crawl through the other door to get her out. The door opened perfectly fine to put her in the car. After researching this I'm seeing hundreds of others who have experienced the exact same issue and there are still no recalls. This could be a deadly issue. Will someone have to die for this to be taken care of"?"

- Fort Myers, FL, USA

problem #48

Sep 032019

Grand Caravan

  • 61,000 miles
The passenger door is stuck locked. Tried using fob states unlock door.

- Poquoson, VA, USA

problem #47

Aug 252019

Grand Caravan

  • 28,000 miles
2C4rdgcg8gr[xxx] 2016 Dodge Grand Caravan with >28,000 original miles. VIN # 2C4rdgcg8gr[xxx] 1st ' a few weeks ago the original key fob began not always unlocking the doors or starting the car. I had a new battery put in key fob but the problems continued. I had aaa test my car battery and it was good. 2nd - cluster lights began randomly flashing and dinging a few weeks ago after the key fob problems began. This last week or two the digital speedometer also began spinning upward and downward at a high rate of speed, randomly. These problems have progressively worsened becoming more frequent and with more systems flashing. One red light has even appeared under the green letter N, for neutral. No name and no symbol, just a red light. On Wednesday the 21st, I had my battery tested again and the alternator tested at auto zone and O'reilly's, both said they are good. I had the original fob plus another new fob programmed to the car on Wednesday, Aug. 21, 2019 at courtesy Dodge in mesa, AZ. The next day, Thursday, 1 fob started the car and took us to walmart without incident. However, the fob would not open any door nor start the vehicle when we were ready to leave the store. Finally called my son-in-law and he brought the other fob. Neither fob would do anything for quite awhile, then finally 1 worked. I'm quadriplegic so having an unreliable vehicle and being stranded away from home in 114 degree heat is extremely dangerous. On Friday we took the Dodge to auto zone, they again said my car battery was fine. On Saturday the 24th Napa and auto zone checked for codes on the Dodge. Came up with U110A. Today, Sunday, Aug 25, 2019 neither fob worked again. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mesa, AZ, USA

problem #46

Jul 222019

Grand Caravan

  • 12,291 miles
Vehicle was parked when a fire started in the engine compartment. See uploaded document for full details. Fca document confidential 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Washington, DC, USA

problem #45

Aug 102019

Grand Caravan

  • 61,000 miles
A few months ago the passenger side rear sliding door on my 2016 Dodge Grand Caravan stopped operating with my children in the vehicle. The door is stuck in lock position and I am unable to open the door at all. Today the other sliding door (driver side rear sliding door) stopped working, locking my 4 month old, 2 year old and 4 year old in the rear of the van. We were able to climb over the middle console in the front seat to get the children out. If this was an emergency situation, all of our lives could've been in danger due to the doors not opening. I've researched it and it seems to be a very common problem among Dodge/Chrysler vans in the last 10 years.

- Las Vegas, NV, USA

problem #44

Jul 042019

Grand Caravan

  • 64,000 miles
Passenger door lock will not function (door will not open) the other passenger wire harness is broken and wires are exposed. First the doors where buzzing and then it just stop working you cannot get out from one of the doors. The child proof lock does not work. Problem started last month and is getting worse worry that we won't be able to use the passenger doors if there is an emergency.

- San Jacinto, CA, USA

problem #43

Jul 232019

Grand Caravan

  • 81,295 miles
Drivers side sliding door does not unlock. Causing vehicle door not to open on command. Was told it has faulty actuator. To manually unlock it is extremely difficult for small children. Could become hazard in an emergency.

- White Pigeon, MI, USA

problem #42

Jul 052019

Grand Caravan

  • 75,484 miles
2016 Grand Caravan R/T - driver side sliding door lock is stuck. It responds to nothing. Pressing the dome panel button does nothing. Trying to lock/unlock with the driver's lock button or the remote does nothing. The door lock switch moves, but has a "mushy" feel and never seems to engage or disengage. I've tried pushing the door open (out and back) with as much force as it seems I can without breaking something. Nothing. The door is effectively locked shut and the lock mechanism seems to have failed. To me, this is a big safety concern.

- Hot Springs, AR, USA

problem #41

Jul 142019

Grand Caravan

  • 23,800 miles
Owned Dodge Grand Caravan rt 2016 one year sliding door on driver side stopped working from one day to next. Then driving down hill from freeway, brakes made a loud screeching sound and the whole van was shaking I thought I was gonna loose control I replace new brakes and drum its better but still shaky going down hill. After month of owning the car I could fill a lil misfire when I give a lil gas but just thought its an rt has power. Well recently my van been in the shop twice for the same problem check engine light came on shows its miss firing (ignition coils) and sparkplugs needed to be replaced. Well we replace all spark plugs and 1 ignition coil because the other coils were still good. Things were good and drove around for 3 weeks then check engine light comes again. Code still shows ignition coil need to be replace. This time replace all 6 ignition coil, guess what I just picked up my van today and 10 min of driving back home check engine light comes on again. Took it back to the mechanic it still miss firing ignition coils. I about ready to throw this van away. This van is only 3 years old how could it possibly have this much problems. In addition when I turn on my signal light on to go right or left my wipers will go off too.

- Bakersfield, CA, USA

problem #40

Jul 032019

Grand Caravan

  • 85,000 miles
3 year old van, purchased new, less than 100K miles, transmisdon died & car is out of warranty. No help from Dodge or dealership.

- Newbury, VT, USA

problem #39

Jul 082019

Grand Caravan

  • 46,250 miles
Both the driver side and passenger side rear power sliding doors will not open manually or via the power buttons on the key. The driver side rear door did stopped opening at 38K miles and the passenger side rear door stopped working at 46K. This is a safety issue as we have children in carseats, and we cannot open the doors to remove them.

- Front Royal, VA, USA

problem #38

Jul 022019

Grand Caravan

  • 79,000 miles
Ret'd from a week long trip into my driveway, ready to unload clothes, etc. Driver side sliding door would not activate, nor could I open it manually. Tried, tried, tried - both manually and with key fob & with button above dash, to no avail. In early am left military facility lodging in Indiana - no prob. Took to local hertrich dealer pocomoke city, md. Indicated 'actuator' at a cost of over $700. Decided to check recall possibility as a true safety problem if my great grand children were inside. Started copying all the 2019 complaints only to find out that out of 222 complaints the large majority are related to this problem. Surely Dodge should put out a recall. Sudden, unexpected, had bought 2016 Dodge as used car w/remaining warranty. Had to fix passenger side door while still under warranty because of a growling sound in mid 2017. Hertrich Dodge can provide those details. Yes, I want this covered, after seeing all the complaints just in 2019. Will inform my Dodge dealer re this complaint & await a recall surely! car has over 79K miles. At 81, don't need someone killed or injured on my watch because they cannot exit in an emergency! 7/2/19 - am lvg lodging fine; home in driveway it occurred.

- Greenbackville, VA, USA

problem #37

Jun 212019

Grand Caravan

  • 90,500 miles
Passenger side sliding door lock is stuck in the locked position. It will not unlock with the key fob or by manually unlocking. It has worked fine for the 2 and 1/2 years we have had the vehicle and then it suddenly stopped working.

- Otsego, MI, USA

problem #36

Jun 052019

Grand Caravan 6-cyl

  • 60,000 miles
The actuators in both sliding doors have failed. The driver's side sliding door will not unlock and cannot be opened. The passenger side sliding door cannot be locked. This is a safety issue. We need to exit the car when needed and not worry about whether the doors will operate. Likewise, we need to have confidence that our car is locked and that no one can enter while we're in it or while it's parked. The repair for this problem is over $2000. I have come to learn that this is a known problem to Dodge and yet they have not taken care of it! they should recall these vans and provide a fix. Consumer had the vehicle repaired.

- Vancouver, WA, USA

problem #35

Jun 182019

Grand Caravan 6-cyl

  • 34,000 miles
Drivers side sliding door is stuck in locked position and cannot open door manually or with key fob or any other buttons that would normally open door. Cannot manually unlock door and when I try to open it it says you have to unlock first but cannot.

- Belleville, IL, USA

problem #34

Jun 182019

Grand Caravan

  • 58,000 miles
Driver's side sliding door would not open manually, with the key fob button, or with either button inside the vehicle. Door was also stuck in "lock" position and could not be unlocked manually, with key fob, or with interior buttons.

- Saint Charles, MO, USA

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