10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 24,635 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On 01/28/2019, , after I opened the hood to exam the power/train and other components under the hood. I immediately noticed three wires and a yellow fuse attached to my battery/ I immediately asked "timmy" what these were and why is the engine so loud" he stated that he did not know. I asked, "may I speak to the tech that installed my transmission"" he replied, "I'm really busy.." he walked away while I was asking him questions, without any explanation or repairs. The Dodge dealer installed aftermarket wiring and a fuse on my vehicle without my permission and refused to tell me what it controls and why it is needed. "timmy" also stated to me the loud rumbling noises were normal. I informed him, that is not how my car sounded prior to the transmission failing.
- Fredericksburg, VA, USA
The transmission stopped shifting into gear (reverse and drive). The van stopped in the middle of the highway, directly in traffic. The vehicle was in drive when T stopped completely. The vehicle was screaming loudly and would not shift into gear at all. My life was in immediate danger! the electrical is turning on and off without assistance including while driving. This has happened several times prior. The Dodge dealer was notified in person of my issues and concerns. Nothing was done to ensure the safety of the vehicle at any time. The vehicle has been out of service for 30 days.
- Fredericksburg, VA, USA
Ignition switch fail to star.when you initial is frequent almost most the time
- Riverside, CA, USA
My son was almost closed in the door getting in the van doors failed to open back up and literally almost closed him in. I had to tell him to move quickly
- Rocky Mount, NC, USA
The rear power outlet (between the middle rear set and rear set on driver side) caught fire. We were driving in ocala, fl entering the I75 highway on ramp when we saw smoke and then flames shooting from the rear power outlet. We got the kids out of the van and the fire took over the entire van. I was told an investigation was completed in June by Dodge but have not been told the opinion from the investigation.
- Indianapolis, IN, USA
The blower only works on heat, and only rear controls. Still not normal amount of heat. Front do not not work unless it is on defrost, barely enough heat displaced on wind shield causing visibility in the winter to be horrible. The amount of visibility is less than 45% of windshield. 10550 miles currently.
- Altoona, IA, USA
- South Bend, IN, USA