10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 24,573 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine light was on, code read as a misfire in coil #2, paid $400 to have coil replaced and the light is still on. The van still shakes while driving and while in idle.
- Edinburg, TX, USA
The contact owns a 2017 Dodge Grand Caravan. While driving various speeds, the vehicle would suddenly shut off and could not be immediately restarted. The vehicle was not diagnosed or repaired. The manufacturer and local dealer (East chester Chrysler Dodge, 4007 boston rd, bronx, NY) were notified of the failure. The VIN was not available. The failure mileage was 61,000.
- Bronx, NY, USA
Are 2017 Dodge grand canavan has shut of when we are driving on multiple occasions. The first major issue we had with the van, was when my wife park at the local retailer store and removed the key and it did not shut off. We took it to the dealership and they couldn't find anything wrong. It has shut of on my wife on a busy intersection and while just driving down the road; it shut of on me waiting in line for a car wash. We have taken it back to the dealership and they "can not find" anything wrong with it.
- Portage, IN, USA
Passenger side sliding door stopped locking and unlocking causing a safety hazard for children and passengers in the back seat.
- Frankfort, IL, USA
While coming to a stop the vehicle will shut down. There is a ding like the a seatbelt isn't buckled, the lights flash and the vehicle just shuts down like someone turned the key off. This has happened both when the vehicle is cold and warm it starts back up but when it does the time on the radio is has to reset it self and the atc unit is all off and has to be manually reset as of now it's only happened while I was applying the brakes scared this could happen on the highway. I've only had the vehicle 2 weeks bought is used with 48000 miles on it.
- South Bend, IN, USA
On 01/28/2019, , after I opened the hood to exam the power/train and other components under the hood. I immediately noticed three wires and a yellow fuse attached to my battery/ I immediately asked "timmy" what these were and why is the engine so loud" he stated that he did not know. I asked, "may I speak to the tech that installed my transmission"" he replied, "I'm really busy.." he walked away while I was asking him questions, without any explanation or repairs. The Dodge dealer installed aftermarket wiring and a fuse on my vehicle without my permission and refused to tell me what it controls and why it is needed. "timmy" also stated to me the loud rumbling noises were normal. I informed him, that is not how my car sounded prior to the transmission failing.
- Fredericksburg, VA, USA
The transmission stopped shifting into gear (reverse and drive). The van stopped in the middle of the highway, directly in traffic. The vehicle was in drive when T stopped completely. The vehicle was screaming loudly and would not shift into gear at all. My life was in immediate danger! the electrical is turning on and off without assistance including while driving. This has happened several times prior. The Dodge dealer was notified in person of my issues and concerns. Nothing was done to ensure the safety of the vehicle at any time. The vehicle has been out of service for 30 days.
- Fredericksburg, VA, USA
Ignition switch fail to star.when you initial is frequent almost most the time
- Riverside, CA, USA
My son was almost closed in the door getting in the van doors failed to open back up and literally almost closed him in. I had to tell him to move quickly
- Rocky Mount, NC, USA
The rear power outlet (between the middle rear set and rear set on driver side) caught fire. We were driving in ocala, fl entering the I75 highway on ramp when we saw smoke and then flames shooting from the rear power outlet. We got the kids out of the van and the fire took over the entire van. I was told an investigation was completed in June by Dodge but have not been told the opinion from the investigation.
- Indianapolis, IN, USA
The blower only works on heat, and only rear controls. Still not normal amount of heat. Front do not not work unless it is on defrost, barely enough heat displaced on wind shield causing visibility in the winter to be horrible. The amount of visibility is less than 45% of windshield. 10550 miles currently.
- Altoona, IA, USA

- Fairfax, VT, USA