8.2
pretty bad- Typical Repair Cost:
- $400
- Average Mileage:
- 31,800 miles
- Total Complaints:
- 353 complaints
Most common solutions:
- replace pads & rotors (169 reports)
- all brakes and rotors had to be replaced (41 reports)
- not sure (34 reports)
- replaced pads & machined rotors (31 reports)
- replaced brakes (22 reports)
- replace rotors (16 reports)
This problem may be covered under warranty. Ask your Dodge dealer.
« Read the previous 20 complaints
Dealer replaced all brake pads and rotors under warranty. Have to return all the time.
- Agnes G., AVONMORE, PA, US
go to lemon law attorneys. They're great. class suit
- Agnes G., AVONMORE, PA, US
We own a 2009 dodge journey. noticed brakes were starting to wear. received a letter from dodge stating the extended warranty but we were just over the mileage at 38000. We replaced the front pads and rotors. that was last summer, we noticed not long after the brakes smelt funny and they are starting to wear again and need replacing at 55000 miles. what a pain in the behind.
- Andrea G., Center Point, IA, US
Bought a 2009 Journey in 2009. By 15,000 miles we learned that the rotors and brakes were warped and from then on about every 6 months they have to be replaced. We do not drive the car much. I really think there should be a class action lawsuit for all the PREMATURE wear on the rotors and brakes! It is a huge safety violation.
Also why did they put the battery locked underneath things, so my DISABLED husband could not replace the battery????
- Bianca H., Las Vegas, NV, US
I don't understand why the passenger side rear break needed a new pads.caliper and rotor at only 33000 miles. I would think the front brakes,which work harder would go bad faster then the rear. This happened on only one rear break but I had to replace both sides.
- earlmi, Warren, MI, US
replaced rotor and pad , then was told brake line collapsed.
- ce747, East St Louis, IL, US
In August of this year, I had my tires replaced and at that time had a brake check done. I had at that time 80% life left on the front pads and 60% on the rear. The tire company told my wife that there was "shimmy" or pulsating in the steering of the car during braking. This really concerns me because I replaced the rotors in June. This also concerns me because this is my everyday car. I also coach softball and have my kids with me and sometimes wonder on their safety in my car.
I had a mechanic friend of mine tell me to check to see if the bolt pattern matched the Dodge Ram 1500 or the Viper. If they did, put their rotors on the car because you know they were built for load and or performance.
This stinks because the car overall layout is nice but some mechanical problems like brakes will haunt it for a long time.
- David D., Dallas, OR, US
Back again for same problem. Dealer and Chrysler won't do anything.
- Agnes G., AVONMORE, PA, US
first time, just out of warranty mile levels, thought ok..im screwed.. however gonna enter the next two years also, every year around July.. i need brakes and rotors !. i drive 7 miles to work and back. four years into this vehicle...yep brakes and rotors every July !!! called every service man and dodge dealer no help. I'm going back to a Volvo - also owned by same company but much better service, advice and general care . I HATE MY JOURNEY___STOP MAKING THEM AND QUIT SELLING THEM>> To whoever reads this do not buy ...
- wohlers, Papillion, NE, US
Like most Journey owners, replaced brakes at 12000, then at 24000, again at 36000 and had to do rotors also.None of this was covered by warranty. sucks!
- Mike W., Louisville, KY, US
Definitely undersized rotors for the weight. Brake should not wear out after 29000 miles. I did the brake job myself, and did I mention, I hate working on brand new cars. That is the reason I bought one.
- Gregory P., North Ridgeville, OH, US
I have changed the brake pads on my 2009 Journey a least 4 times since I have had it. I have changed my back brakes twice. I have ask about recalls and was told there has been none. I have never had a car that i had to change the brake pads so much. This car is awefully made.
- monicamich, Detroit, MI, US
I had the problems with the brakes/rotors. I took it to an independent brake shop and had to have all four rotors replaced and the brakes. After a few days, I had to take it back as the front replacement rotors were defective. I paid $512 to get the problem fixed. I contacted Chrysler and they reimbursed me $412. I do not see why I have to pay $100 deductible as it is a well known problem with the journeys. I never received any letter either advising of the problem. Chrysler is not issuing a recall so that they don't have to replacement these parts at their expense. A lot of individuals are losing money if they do not know they can be reimbursed. I still believe I should be paid the additional $100 for the so called deductible.
- Sue L., Utica, MI, US
Had the front brakes and rotors replaced on a recall, now the backs need to be done. The back right side is real bad where the left side has some useable material left.
- Ira L., Stanhope, NJ, US
Only 4 months after delivery, vibration started @ hgwy speed and when brake is applied. Only front rotors were turned; vibration issue was still there.Not until after three more complaints with the service manager that he agreed to have the rotors replaced at 'good will'. Only 6,000 miles more, that all the brakes pads had to be replaced, due to premature wear. I can't believe that I own a Dodge!!! Should have stayed away from Dodge and Chrysler to let them go belly up again; then out of the car business.
- speedboy, Aldie, VA, US
3rd time of replacing the brakes! this is ridiculous! Dodge has used poor quality parts and cut corners. I wonder if this vehicle is even safe to drive with my kids in the car. Am I going to have to replace the brakes every 3,000 to 5,000 miles?
- Beth P., Scottsdale, AZ, US
- front rotors replaced at 24,618 miles
2. rear brake rotors resurfaced at 43,341 miles.
3. rear rotors replaced at 54,068 miles.
- Sophia C., Elk Grove, CA, US
I have had this worked on 4 times. I have gone thru 3 sets of tires in 4 years. They wont replace the rotors.. They want me to pay for it.. Talking to Chrysler is USELESS. I have also had the GPS go out.. the replaced the Whole Radio/GPS. Right now it in the shop again. (the 7th time is two years) because the entire electrical system just went out. No air, windows, locks, turn signals, nothing would work., THANK GOD I got the extended warranty but this car is a serious POS!
- Donna W., McKinney, TX, US
we had to replace everything with the brakes at 20,000 miles they were metal on metal
- Cassandra E., Shepherd, TX, US
I purchase this vehicle two years ago from Bleekers Auto in Dunn. I have had the breaks replaced at least 5 times. The rotors have been replaced two times and now as of the day August 17, 2012 my vehicle is in the shop for repairs again after putting just 6,000 miles. The company has made me lose many hours from work and so much money.
A. Parker
- Alvinia P., Salelmburg, NC, US