10.0

really awful
Crashes / Fires:
15 / 0
Injuries / Deaths:
22 / 0
Average Mileage:
52,125 miles

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« Read the previous 20 complaints

problem #4

Apr 252015

Journey 6-cyl

  • 8,000 miles
I own a 2014 Dodge Journey... only had it 6 months! I hit a deer (about 200 lbs/ husband said it would be a 10-12 point if it had antlers this time of year). I was running about 53-57 mph, out the corner of my eye I saw the deer about to run out, grabbed the wheel with both hands and just held on. There was no time to do anything else, the roads were wet so I didn't hit the brakes hard (didn't want them to lock-up) but I did stay on them. Thankfully the deer was coming to the ground (already jumped) when I hit him, because if not he probably would have ended up in our windshield. I hit the deer square... his body caved the radiator in among other things! the airbags never came out! I understand sensors in cars and all that but regardless if you hit "someone or something" as hard as I hit that deer... the airbags should have certainly deployed. I am thankful and grateful that it was a deer and not a tree! wish I knew how to get these complaints straight to the Dodge dealership! makes me very uneasy about my car now. Obviously, the car is not fixed yet, still sitting in my yard waiting for the adjuster to come out. Not too sure we are going to keep it once it gets fixed. I have children (twin 5 years old daughters) do not want them in an unsafe car!

- Yemassee, SC, USA

problem #3

Apr 092015

Journey 4-cyl

  • Automatic transmission
  • 13,000 miles
The contact owned a 2014 Dodge Journey. While traveling at an unknown speed over a pothole, which caused the vehicle to lose power, shut off, and flip over more than five times. The contact mentioned that the air bags did not deploy. A police report was filed. The contact sustained a whiplash, a punctured lung, a bruised body, and a brain injury which required further medical attention. The passenger sustained whiplash and minor bruises to the body. The vehicle was not inspected or diagnosed. The vehicle was destroyed. The manufacturer was not notified of the failure. Updated 6/4/15

- Pasadena, MD, USA

problem #2

Apr 022013

Journey 4-cyl

  • 6,500 miles
Air bags failed to deploy when vehicle had front impact with ditch embankment after leaving road across ditch and the anti-lock brakes caused the brakes to engage and unengaged causing the wreck. When checked it was told that nothing wrong with either part.

- Macon, MO, USA

problem #1

Apr 242014

Journey

  • 2,300 miles
The contact owns a 2014 Dodge Journey. The contact stated that while traveling 40 mph, another vehicle crashed into the contact's driver front side. Upon impact, the air bags failed to deploy. The contact sustained back and knee injuries. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 2,300.

- Chicago, IL, USA