10.0
really awful- Crashes / Fires:
- 15 / 0
- Injuries / Deaths:
- 22 / 0
- Average Mileage:
- 52,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2014 Dodge Journey. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the seat air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.
- St. Simons Island, GA, USA
We noticed the drivers side front headrest was fully extended and had come apart. To be clear, this happened while the car was parked, and there are no signs that our car was struck. There were no warning lights and no reason for it to occur. It had to be component failure. Upon inspection I saw a small piece of broken plastic inside the headrest and I couldn't reassemble it. It looks like a plastic component within the headrest failed and deployed the headrest like it would if there was an accident. Thank heavens this didn't happen while either of us were driving. I did some research and this is a common problem and a huge safety issue, causing drivers to be concussed and, of course, causing accidents. I looked for recalls and to my disbelief, there aren't any. No one has inspected our car but I'm more than happy to have someone look at it. I'm angry that something so dangerous that it would strike the driver of the car randomly isn't being addressed by the manufacturer.
- Brandon, FL, USA
The contact owns a 2014 Dodge Journey. The contact stated that the air bag warning light would illuminate intermittently. The vehicle was taken to the dealer where it was diagnosed that the driver-??s side seat air bag and wiring harness failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the Vin was not under recall. The contact mentioned NHTSA Campaign Number: 17V432000 (Air Bags) as a possible solution to the failure however, the Vin was not included. The failure mileage was approximately 58,000.
- Milwaukie, OR, USA
A safety recall was made back on 9/7/2017 to Jack Wolf in Belvidere, Illinois in reference to the safety recall steering wheel wiring- The inspection stated they installed a wheel wiring and protection sleeve. The light has started to come back on and sound off and stays on. This should have been taken care of properly back on September 7, 2017 - I should not be having this problem again
- Laveen, AZ, USA
We were hit on our entire passenger side by an out of control driver, the side or front airbag did not deploy, my wifes hand was broke and my sons head bounced off the back passenger window.
- Elizabeth, IN, USA
Air bag light has been toggling on and off for last two months. Dealership hooked up to computer and the airbag/harness must be replaced. Car now out of 100,000 warranty. Cost estimated to replace is $1200.
- Jacksonville, AR, USA
When airbags deployed, airbag at foot control panel (gas/brake) deploys moving feet off of brake pedal. This removes emergency control by operator to stop vehicle. Operator tried to stop at intersection after another car failed to yield/ slow down at intersection. After initial contact airbags deployed and vehicle traveled another 50yards until coming to stop in ditch. The lower operator airbag impeded the use of brakes by the operator. Had there been more traffic it would have caused more accidents.
- Holland, MI, USA
When I placed car in park few minutes later a warning light came on and then went off but keeps popping back looks like a person wearing seat belt and ball in front them
- Dundalk, MD, USA
Driver's head rest air bag blew out when no one was in the car. The car was stationary in the driveway. We were just getting in the car and noticed it. That would have turned out very good if my wife was driving. I have photos if they are necessary.
- Weeki Wachee, FL, USA
Put car in reverse. Backing out of driveway. Headrest exploded into my head. Popped out about 3 to 4 inches. Pushed my head forward a foot. Car was in motion. No contact with anything.
- Henderson, NV, USA
The vehicle was stationary and turned off, the headrest to the seat was found deployed and the plastic clips broken off. Headrest is not able to be repaired without replacement. The headrest is quite powerful, and if was in the car was in motion when this happened could have caused serious injury or an accident.
- Offutt Afb, NE, USA
The contact owns a 2014 Dodge Journey. The contact stated that while driving approximately 35 mph, the front driver's headrest exploded and separated without warning. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 123,000.
- Laveene, AZ, USA
I was driving with my children in the car and out of no where my passenger headrest deployed without a car crash. This scared me so bad. If my driver side would've deployed I could've got into a serious wreck. I ask the dealer where I got my car if they could replace them or fix them they told me no it was my responsibility. I mean can you believe this?
- Jacksonville, FL, USA
My drivers side airbag light started coming on. I looked to see if there is a recall. There is. When will I be notified?
- Jacksonvillle, TX, USA
I was driving last night up a two lane street and all of a sudden my airbags deploy. I noticed my airbag light came on a few days ago but it turned back off yesterday. When the airbags deployed my car shifted causing it to hit the curb a little. I was able to shift the car to the right and park it but the entire car shut off. I need my car fixed and dont know how to do this.
- Roslindale, MA, USA
While cleaning my vehicle in my drive way I noticed a compartment under my steering wheel showing. I then took it too a Dodge dealership for a recall that I received in the mail and I also asked about the cloth like material showing under my steering wheel. The young man notified me that it was the airbag coming out from under the steering wheel as well as a sensor/electrical problem. I am a new mom to be and having a newborn in this vehicle is unexceptionable. This vehicle is only a few years old with so many recalls. Im so disappointed
- Tampa, FL, USA
Purchased my 2014 Dodge Journey in feburary 2019. Before having couple recalls done on my I had no lights on my dash board ever since purchased my car. Then I had recall T47 done on my car in April 2019 there begins to start randomly flashing the airbag deployment light on my dashboard. Could be in park or in gear the light will appear and stay all at random. Contacted dealership to schedule an additional recall and informed them of this airbag lighting issue. Was told that it caused from my seatbelt wiring. If that was the case then the light would have came on before ever having any recalls done more specifically the T47 recall for exactly that issue with the airbag wiring. Then the guy attempts to provide me with a quote on how much they were going to try and charge me to have it fixed !! I dont know what you would call this but I know it can not be legal !! please investigate and help stop this from happening to anyone else who uses this dealership !!!
- Dayton, TX, USA
A couple of days ago my airbag light has come on at first it would come and go for seconds now when I turn on my car the light stays on. I haven't been in any accidents. And haven't been it.
- Hempstead, TX, USA
The drivers side headrest airbag deployed by itself. No accident involved
- Townville, SC, USA
- Duluth , MN, USA