10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
46,227 miles

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« Read the previous 20 complaints

problem #40

Jul 012019

Journey

  • 80,000 miles
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle failed to start and the transmission symbol illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The contact mentioned that the hum vehicle detector tracking system through verizon detected failure codes for the camshaft and solenoid. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Charlotte, NC, USA

problem #39

Aug 162019

Journey

  • 15,000 miles
My 2016 Dodge Journey experienced a crankshaft position sensor "a" circuit malfunction (obd code P0335) while I was driving, resulting in an engine stall and total loss of power. Nearly resulted in a crash. I've since observed from other drivers that this is a very common failure on the Dodge Journey, and a serious safety issue. A recall for this problem (safety recall S89 / NHTSA 16V-907) was issued in February 2017, but applies only to a limited number of vehicles built from may to July 2016. Based on my own experience and that of other owners as reported online, I believe the issue is more widespread than the NHTSA apparently believes, and I suggest that the existing recall be expanded considerably.

- La Canada, CA, USA

problem #38

Jan 232019

Journey

  • miles
At the end of Jan/beginning of Feb I contacted Dodge cares with catalytic converter issue and my car was just at warranty of the that 30 miles from warranty and wanted them to give an extension because as soon as the light came on I could not get to the dealership. I have a 2016 Dodge Journey and have long commutes. I was able to have a mobile mechanic diagnose for me. Dodge was unhelpful and would only take their dealerships diagnostic. Then 6 weeks later it comes out that Dodge 2016 Journeys are having catalytic issues but mine will not anything mailed out if affected until Q4 of 2019 and Dodge is also telling me at this point my car which is a V4 Dodge 2016 with catalytic failure at the mileage I told them is not part of the recall. It really does not make sense that mine would not be. I already paid to have a mobile diagnose. I have been treated horribly by 2 of there dealerships and ripped off which is why I avoid their dealerships like the plague. This needs to be addressed. This car has had so many expensive repairs. All right out of warranty!!! the code P0420 came on and I notified Dodge of the problem in Jan 23 2019 and then in March they start with cat problems. I have attached the Dodge cares messages and also the Dodge chat support. With the information on 2016 Dodge Journey having cat issues I only get the run around from them as this is not the first case I had with them. I also had the camshaft recall they tried to not give me as well. Case escalations have never been helpful and always come up with a reason to fault me not them. The carbon minoxide can kill

- Corona, CA, USA

problem #37

Jul 012016

Journey

  • 56,237 miles
The contact owns a 2016 Dodge Journey. While driving 20 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact stated that the electronic throttle control warning indicator was illuminated. The contact was able to drive to a nearby parking lot. The vehicle was taken to cecil atkission motors (located at 2630 E main St, uvalde, tx 78801, (830) 278-4124) where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 56,237.

- Uvalde, TX, USA

problem #36

Jul 102019

Journey

  • 64,800 miles
While driving my Journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move. Had to put it in park and restarted with no issues. This happened when stopping at a stop sign. Had to put it in park and restart. This happened when slowing down to turn left. Lost all power steering and brakes. Almost had a head on collision and rear ended with 2 children in the car. After I got the car to stop I had to put it in park and start. Every time this issue happens I have to put it in park and it starts right back up. I have taken to the dealership twice, same issues and they say nothing is wrong because they are not getting an error code.

- 89014, NV, USA

problem #35

Jun 162019

Journey

  • 83,000 miles
2016 Dodge Journey power shuts off while driving on a city street. Replaced once already and same code came up: Crankshaft. This will be the second time replacing it in under six months.

- Converse, TX, USA

problem #34

Jun 152019

Journey

  • 30,000 miles
Car was driving when the engine turned off. Lost all power steering and ability to brake. This is happened two times today. I have read forums where older models have had this same problem with recalls to the ignition switch. This vehicle is unsafe to drive.

- Fayetteville, NC, USA

problem #33

Jun 092019

Journey 4-cyl

  • Automatic transmission
  • 42,194 miles
The contact owns a 2016 Dodge Journey. The contact stated that the vehicle completely shut off while driving 25 mph. In addition, the check engine indicator illuminated, the power steering seized, and the brakes stopped working. The contact steered the vehicle to the side of the road and it rolled to a stop. The vehicle was towed to fred martin superstore (3195 barber rd, barberton, oh 44203, (330) 753-4444) where it was diagnosed that the crankshaft position sensor failed. The dealer confirmed that there were no recalls on the vehicle. The vehicle was repaired. The failure mileage was 42,194. Consumer stated there are recalls on other 2016 Dodge Journeys for problems with the crankshaft sensor. I think they need to include other models.

- Akron, OH, USA

problem #32

May 232019

Journey

  • 71,000 miles
I was driving my 2016 Dodge Journey crossroad and the ABS lights came on and then I felt my car jerk like it was going to stall. I tried to get off the freeway and my car stalled out. I put it in drive and it would stall again. It sounded like the engine was going to fall out of my car. It would stall out even in reverse. It would only run in park. The tow truck driver said it sounds like the crank shaft or transmission. My car is only 3yrs old and well taken care of. No check engine light came on, the scanner wouldn't read any error codes. I am currently waiting on the mechanic to look at it this weekend, my 9month old niece and I almost died by being rear ended by traffic coming off the off ramp.

- Georgetown, TX, USA

problem #31

Apr 222019

Journey

  • 42,770 miles
For the past week, while taking my children to school, on a residential street, the car stalls. I will be on the road and go to slow down because I am coming up on a car at the stop sign and the car stalls out. I have to put it in park, turn it off, and then turn it back on again. Again, this happens every day.

- Colorado Springs, CO, USA

problem #30

Jan 012019

Journey

  • miles
The reverse has quit working and the radio goes in and out and changes on own and turns volume up and down keys pop up not detected while driving

- Fitzgerald, GA, USA

problem #29

Feb 052019

Journey

  • 65,000 miles
Vehicle stalls randomly. Mostly at low speeds or slowing down.

- Reno, NV, USA

problem #28

Mar 092019

Journey

  • 38,000 miles
Vehicle was in reverse. As soon as the gas was pressed the engine stalled out. We were pulling out from a parking spot when it happened. This is now the fourth instance in 4 weeks this has happened. Clearly Chrysler hasn't found all its vehicles produced with this problem simply because the VIN# says it should be fine

- Le Mars, IA, USA

problem #27

Feb 272019

Journey

  • 36,500 miles
Vehicle was in drive when the engine cut out. All control of the vehicle was lost. This has happened twice within one week

- Le Mars, IA, USA

problem #26

Feb 202019

Journey

  • 64,576 miles
Takata recall- will not shift past 40 mph

- Camarillo, CA, USA

problem #25

Jan 162019

Journey

  • 104,000 miles
The contact owns a 2016 Dodge Journey. On several occasions, while driving approximately 45-60 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic who stated that there may have been a failure with the fuel pump sending unit. The vehicle was repaired, but the failure recurred. Rick hendrick Dodge Chrysler Jeep Ram (1468 savannah hwy, charleston, SC 29407, (843) 352-6931) was contacted and stated that the vehicle was not included in NHTSA campaign number: 16V907000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 104,000.

- Cottageville, SC, USA

problem #24

Jan 022019

Journey

  • 78,521 miles
The car was in motion on a city street the first time the engine just turned off then we where on the highway with big rigs behind and on sides when engine just suddenly shut off it was my husband driving the first time andwe had our kids in the back and a friend also it was a very frightening experience I told my huband dont panic push the starter button to turn off the car because U couldn't give it gas because engine was off but car still on in gear then thankfully the first time we it was not busy at the time we my husband pushed the start button and car was in off mode and then waited a few minutes before turning car back on by pressing the starter button and then we proceeded to enter the highway and about two miles down you feel a pull and the engine turned off again at speed from 75 to quick decrease in speed he veered off to the shoulder with cars and big rigs around us to the shoulder and pushed the ignition button to the off position and waited a few mins prayed and the car started after pushing the ignition button took it to the dealer the next day as that was night and it took a day for the dealership to say the car was fine it might be..exact words the engine crank shaft but it was working fine for the techs so it was at my choice to have it changed or not. It seemed to be working fine. The engine light that had turned on after the engine shut off was off so I decided it was just a glitch and car was ok. Here I am 2 weeks later and the car keeps doing the same thibg on the highway and street it is aweful, I have a all power train warrantee and the dealership says the engine crankshaft is not a part covered by warrantee please help others not get seriously injured or even die from a crash due to this not to detectable defect.

- Barstow, CA, USA

problem #23

Dec 142018

Journey

  • 105,000 miles
The contact owns a 2016 Dodge Journey. While driving 60 mph, the engine stalled. The contact was able to pull the vehicle over to the side of the road. The vehicle was towed to glenbrook Dodge Chrysler Jeep (100 w coliseum blvd, fort wayne, in 46805) where it was diagnosed that the crank sensor harness plugs needed to be replaced and the throttle body needed to be cleaned. The vehicle was repaired by an independent mechanic. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 16V907000 (engine). The approximate failure mileage was 105,000.

- Fort Wayne, IN, USA

problem #22

Oct 232018

Journey

  • 35 miles
Vehicle is shutting off while driving. On multiple occasions.

- Port St Lucie, FL, USA

problem #21

Aug 102018

Journey

  • 58,000 miles
The contact owns a 2016 Dodge Journey. While driving approximately 5 mph, the vehicle stalled without warning. When the brake pedal was depressed, the vehicle stalled in the middle of an intersection. The contact attempted to pull the vehicle to the side of the road prior to the failure. The vehicle was towed to the contact's residence. Cornerstone Mitsubishi (580 main street, wilmington, Massachusetts, 01887) and lawless Chrysler Dodge Jeep Ram (196 lexington street, woburn, Massachusetts 01801) were contacted about the failure. An independent mechanic diagnosed that the crankshaft sensor (dtc) was a potential cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

- Wilmington, MA, USA

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