10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,337 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Jul 072017

Journey

  • 3,000 miles
Engine shut off on 7/7/2017 appox 2:40 pst the vehicle was stopped at a stop light on a busy surface street when the light turned green I pressed the gas to move through the light and there was no power coming from the engine. I was able to pull over, put the car in park and turn the engine off. I push button started the engine and the car operated as normal. On 7/8/2017 approx 1:30 pst I was completing a left hand turn when the vehicle stalled with no power coming from the engine. I put my flashers on, put the car in park, turned off the engine. Within seconds I push button started the vehicle and it started up normally.

- Henderson, NV, USA

problem #8

May 092017

Journey

  • 32,200 miles
My vehicle randomly shuts off. Loses all engine power, power steering, etc. Has been at the dealer 3 different times and no one can find the problem. Once we were stopped at a light, 2 times we were pulling out of parking spots, and this last time my vehicle was in motion on the street and the engine shut off.

- Geneva, OH, USA

problem #7

Dec 182016

Journey

  • 2,000 miles
The contact owns a 2016 Dodge Journey. While driving 55 mph, the vehicle surged and the service engine indicator illuminated. The vehicle lost all power and was towed to a dealer where it was diagnosed that the cam position sensor needed to be replaced, but the failure recurred. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 2,000.

- Lincoln, NE, USA

problem #6

Jan 062016

Journey

  • 3,069 miles
"takata recall" on 4 or more occasions my vehicle has shut down while driving. This normally occurs when slowing down or after tapping the brake. The first time was about 2 months after purchasing the vehicle after leaving work and stopping at a stop light. It has died while slowing down to take a curve and also on a busy highway out of town tapping brakes in heavy traffic going about 50mph and almost getting rear ended. Each time I would have to come to a complete stop, put it in park and restart the vehicle.

- Nevada, MO, USA

problem #5

Aug 132016

Journey

  • 19,800 miles
The car stalled out with no warning on the highway. Luckily I was going slow because I was going on an off ramp to get onto the highway. The car siezed up completely I had no control I barely was able to limp it into a parking lot. I was lucky. The car restarted with no problems after that. I took it to the dealer and they spent 3 full days diagnosing the problem. They found nothing. I looked online and there are similiar complaints about this vehicle. And the same thing is said over and over again.........nothing is known about the problem thus nothing can be done about the problem. Meanwhile I am stuck driving a car that could at any time do the same thing again. It is like playing russian roulette. I do not want to drive this car again I do not want this car anymore.

- Edison, NJ, USA

problem #4

Jul 142016

Journey

  • miles
I bought this car with 11 miles on it. A couple weeks ago I was going about 30 mph and I stopped at a 4 way stop. I did a complete stop the engine turned off the steering wheel locked and I was stuck in the intersection luckily I didn't get hit. I had to put it back in park and it turned on. Scary situation. Today I attenpted to turn on the ignition and it just turned and turned for 30 seconds and car didn't start. I turned it off and tried again the car started but check engine light is on still don't know what's wrong will take to dealer asap

- Las Vegas, NV, USA

problem #3

Jul 272016

Journey

  • 2,500 miles
While driving my brand new Dodge Journey just purchased almost 2 months ago, the engine stalls out suddenly while driving. This has happened 3 times now, with the last time being on a major highway almost causing a major accident. The engine shuts off, steering wheel and brakes lock and car just coasts to a stop. After a minute the car can be restarted. No lights come on to signify a problem during this time, it just stalls out completely causing a major potential for an accident. Brought to the dealership who says they can find nothing wrong with the car. I have 3 children and this happened with 1 in the car, putting us in serious danger.

- Las Vegas, NV, USA

problem #2

Jun 192016

Journey

  • 4,200 miles
Vehicle stalls randomly while decellerating, braking, stopped or driving. All electrical components remain operational (A/C. radio, gauges, etc.) but braking and steering become difficult. You must come to a stop, park and restart the vehicle. This has happened three times now, twice to myself and once to my wife. Two dealerships have found no issue so nothing can be done. I am at the end of my options and fear for the safety of my family. Please advise me of my options before one of us is hurt or worse.

- Phoenix, AZ, USA

problem #1

Jun 282016

Journey 4-cyl

  • 5,850 miles
I had 2016 Dodge Journey bought from superstition Dodge in mesa Arizona. The engine shuts off by itself while braking and one time while driving. When engine shuts off the car looses power steering and brakes. This could cause fetal accident and may be death. I contacted Dodge tempe Arizona. I went to them after it happen first time and they said no error code and it could be a glitch!! then when it happen for second and third time and I was about to make an accident, I contacted them again and contacted Dodge company. They open a case # 29588743. And tempe Dodge took again for over a week and they were not able to find the root cause. They want to give me the car back and I am afraid about my family safety and people and cars in the street. I contacted Dodge again and the case manager name is [xxx]. she said there nothing she can do and she wants to close the case. They do not care and they want to give the car back to me knowingly that the car could have an accident again if the engine shuts off and the car fail to brake and steer. What happen is when driving, sometimes "3 times" when brake "2 times" or when slowing while running "1 time" the engine shuts off and the ignition button still shows run and ac is still working on the battery. When engine shuts off no brakes so car keeps moving and steering is very hard to control because of loss of power. It is life threatening and could cause death to pedestrians and or passengers. Please help, I do not want my family to get injured or die and I do not want people in the street to get injured or die. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tempe, AZ, USA