10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,506 miles

About These NHTSA Complaints:

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problem #7

Jun 082018

Journey

  • 32,543 miles
The contact owns a 2017 Dodge Journey. While driving 80 mph, the vehicle decelerated and almost crashed in the middle of rush hour traffic. The vehicle came to a stop and lost power twelve times. Also, the check engine indicator illuminated. The vehicle was taken to walker jones Jeep, Dodge, Ram (2730 memorial dr, waycross, ga 31503, (912) 584-1166) where the vehicle was diagnosed, but the codes could not be read. The vehicle was repaired over three times, but the failure recurred. The vehicle was not repaired again. The manufacturer was not made aware of the failures. The failure mileage was 32,543.

- Waycross, GA, USA

problem #6

Aug 262018

Journey

  • 23,000 miles
While driving at aprox 25 mph on a slight bend in the road and slightly accelerating, I realized my engine had died when it stopped accelerating. Electrical was still working, but the engine had shut off. I was able to coast to the side of the road, turn on my hazards, and put the vehicle in park. I waited about 20 seconds, then attempted to turn the engine back on. The engine started with no trouble and with no further incidence.

- Henderson, NV, USA

problem #5

Jul 262018

Journey

  • 10,000 miles
While driving on a highway the speed of traffic was increasing but after stepping on the accelerator several times I discovered the vehicle was not responding. The engine had died with no warning lights displayed. I lost power steering and power brakes. Once I got the vehicle stopped I put it in park, stepped on the brake and pushed the ignition button and the vehicle started. The vehicle is about six months old with around 10,000 miles. The next morning we took it straight to the dealership but because there were no warning lights or codes displayed they said there was nothing they could do.

- Auburn, WA, USA

problem #4

Jun 102018

Journey

  • 8,000 miles
The contact owns a 2017 Dodge Journey. While driving approximately 70 mph, the contact decelerated while approaching a red light and the vehicle beganto hesitate. The vehicle was driven approximately four miles and, upon approaching another red light, the vehicle began hesitating again. The vehicle was taken to telegraph Chrysler Dodge Jeep Ram (12000 telegraph road, taylor, Michigan 48180) where it was diagnosed that freon was not added to the engine at the assembly line. The vehicle was repaired. Prior to the failure, the vehicle was taken to dick scott Chrysler Dodge Jeep Ram (684 w ann arbor road, Plymouth, Michigan 48170) for a transmission leak and missing gaskets in the drive shaft. The vehicle was repaired. The manufacturer was notified of the failures. The approximate failure mileage was 8,000.

- Romulus, MI, USA

problem #3

Mar 022018

Journey 6-cyl

  • miles
This was a rental car from avis. While driving at approx 70mph with the cruise control engaged, the windshield wipers came on by themselves, all dial instruments went to zero and all the electronic alerts (oil, over heat, tire pressure, etc) annunciated. The throttle remained locked at the cruise setting and would not disengage with activation of the brakes or cruise control button. I was able to over power the engine with the brakes and get the car to the side of the road. It was still running at an engine speed to support 70mph and fighting the brakes. The push to start/stop engine control would not work. I eventually got the car into just rap and then park. At this time, it would not turn over. A weaker person would most certainly been involved in a bad accident. I was concerned the car would catch on fire as the brakes smoked significantly. [xxx] [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Olathe, KS, USA

problem #2

Jan 292018

Journey

  • 16,000 miles
During use of the vehicle, whether stationary or in motion, the "gas cap light" will come on followed by "check engine light". when this happens the code P0456 will cause the car to act indifferent, it is still drivable, but can cause other components to show a false reading. This issue has happened 4 times in the past 2 months, and every time we go to the dealership the check engine light will disappear. We have checked the gas cap, and this vehicle is under 17,000 miles. This seems to be a common issue with Dodge, Jeep, and Chrysler vehicles, and this should be handled by the manufacturer. Treat this known issue as a recall, and improve upon your evaporative emission system.

- Jacksonville, FL, USA

problem #1

Nov 202017

Journey 4-cyl

  • 33,000 miles
I was driving with the cruise control on and the vehicle kept trying to speed itself back up and the car kept slowing down I noticed the car was on fire in the back of the car so I pulled over turned the car off jumped out walked to a safe distance called the police while on the phone with them the car catches fire and burned down.

- Detroit, MI, USA