Due to the seat belts assembly coming apart our baby seat became loose causing seat with infant to lung forward upon braking. Tried several times to get assistance through the Chrysler 1-800 # for complaints and issues. As a matter of fact, I was treated with a complete lack of concern for such a critical. Attempted to take care of it through a local dealership who upon calling the 1-800# for Chrysler service to see that it would be covered being a seat belt failure, were refused. At this point, I junk yard whole seat belts and replace them every time they fall apart which is very often. I have replaced all or part of (4) belt assemblies in the area of (9) times since the date noted.

- Dryden, MI, USA

The toddler was strapped in the booster seat by the lap and shoulder belts in the rear of the quad cab. Consumer had to hit brakes suddenly to keep from being involved in a collision. After applying the brakes the seat belt allowed the toddler to strike his head on the front seat. Dealer stated that the seat belt worked properly. The consumer stated that the fire department was consulted but does not have a remedy.

- Avondale, AZ, USA

98 Dodge Ram 1500 pick-up. Seat belt failure leading to the release of infant car seat. Called Chrysler customer service on more than one occasion only to be treated like a child and told there was nothing they could do. While driving my pick up and stopping at a traffic light, my sons infant seat came loose and lunged forward. He was about1 year old at the time and as a result, hit his head on the back of the passenger seat. The seat belts are designed in a manner that there is a little peice of plastic that retains the belt portion, in turn, this is what retains the infant seat. Both my wife and I took classes at the local dealarship so as to be able to do the installation correctly long prior to this event. I did take the truck in to try and have the now faulty belts replaced only to be turned away. I now have to comb through the local junk yards frequently to find new belts with all the correct pieces. I still have the truck and only recently learned of your site. How can faulty seat belts be ignored. Currently, both the drivers and passengers belts do not function correctly. The date below and the following milages are approx. Guesses. I have also put (1) for numbered of persons injured, but it was nothing severe luckily.

- Dryden, MI, USA