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The heated seats, found only in the SLT Plus package, were junk. When they worked they were ok - kind of slow to heat up by comparison to other cars. Once heated, were nice. However, in 75K miles, the drivers seat heat element failed TWICE. I replaced it once, for around $200 for the part, and provided the labor myself. It failed after about 2 years a second time. It is bad design, which is the hallmark of all Chrysler products. BAD QUALITY across the board on my dodge. No wonder they are bankrupt (again.)
Carmichael, CA, US