10.0
really awful- Crashes / Fires:
- 0 / 4
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 35,836 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Truck was taken into the autowest Dodge dealership to fix taillights that didn't work. At the time the truck was in their possession there were 2 open recalls and they did not notify me of either. Nine months later the brakes, clutch, and power steering went out while I was driving it. Once I got it to the side of the road the engine was engulfed in flames. Truck is a total loss. Truck had 31,000 miles on it. DaimlerChrysler has denied responsibility for the problem.
- Citrus Heights, CA, USA
1) there were no incidents leading up to the vehicles failures. 2) the headlights will not shut off when engine is on / the windshield wipers and pump are inoperable. They both occurred at the same time. Family was stuck on rainy highway for several hours. 3) Dodge service "thinks" the power distribution center may have shorted out the electronic control module and recommend replace both -$750 there is a back order for both parts - apparently there are many requests. Part #'s 56045433af and 56051036ad.
- Jensen Beach, FL, USA
5 minutes after parking vehicle caught on fire.
- Combine, TX, USA
Since December of 2001 verizon has had (6) Dodge full size vans involving 1998-2001 B vans. All (6) fires appear to have started under the hood. All (6) vans are equipped with the kelsey hayes ebc 325 anti-lock brake systems. Three of the fires occurred in the ABS controller area of the engine compartment without the entire truck going up in flames because the drivers were able to have the fires extinguished before the fires got a real good start. Three of the fires happened while the vehicles were unattended and the vehicles were totally destroyed. On Sept. 4th, 2003 a 2002 Dodge van was reported by the driver to have the ABS pump running continualy for over 2 hours. The ABS pump was extremely hot. Had to disconnect the battery to shut the pump off. When this van was brought into the verizon garage the ABS light and the brake warning lights were illuminated in the instrument cluster and the ABS pump was running continually. The van was towed to rothrock Dodge in allentown, pa.,on 9-5-03 and left with danny david for diagnosis. When the scan tool was connected to the ABS system they found (2) codes, main relay open and pump motor circuit open. At this time no repairs have been completed on this vehicle until Chrysler and a verizon fleet tech. Support specialist can look into this case. Contact persons at verizon are as follows; tom spezio 732-493-9902 bob prince 410-760-8836 fred pletscher 610-264-0685.
- Muskegon, MI, USA
Consumer states vehicle caught on fire. Dealer notified.
- Belle Chasse, LA, USA
- Lapeer, MI, USA