10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 36,978 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Upper ball joints on 1-yr old truck are junk. "sealed" just means they have to be replaced more often, another scam to charge extra dollars. My wife's Liberty has failing ball joints also, though hers has an "unissued recall." I know a few other Ram owners with same problem. I had a 1972 Chevy P/U with almost 200,000 miles before needing ball joints, why? because I could grease them!!
- Belleville, MI, USA
Went to have vehicle inspected to reregister. It was discovered that both upper ball joints and both lower ball joints were bad. Based on several estimates, it will cost me anywhere from $500.-$700. To have this repaired. My truck only has 61,010 miles on it and most of those are highway miles. We have not taken this truck "off-road". this defect could have caused a very serious if not fatal accident if it would not have been found.
- Washington, MO, USA
Note: I had to write down Florida for the state, because there is no option for puerto rico. While driving in a mountanous area with curves(asphalted road), after a curve at approximately 10-20 mph, I felt the truck lost the right side front tire, when I checked I had lost the part of the front suspension that holds the disc, caliper bearing, tire, ball joints and all other related parts. I recovered the assembly that included the above parts. I took the truck to the Chrysler dealer, they told me they had to wait for a Chrysler engineer to determine if it was a defect( the car was brand new and had about 1700 miles and three weeks old). The engineer arrived to puerto rico last Thursday March 20 2003, and in a couple of hours (2-3 hours) determined that it was all an accident( I am a mechanical engineer). I asked for this information in writing- I still haven't received it). Since the first week I had the Ram, I felt a noise that really sounded like a loose part under the dash, other than that I did not feel anything abnormal in the driving characteristics, I had spoke with the salesman and asked him about the warranty procedure, to take the Ram in for this noise.
- Humacao, FL, USA
- Sterling Heights, MI, USA