9.7
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 90,500 miles
- Total Complaints:
- 6 complaints
Most common solutions:
- weld to frame with metal instead of plastic (3 reports)
- mold handle from metal then coat with plastic (2 reports)
- not sure (1 reports)
Cheap construction cheap design. These grabs started breaking little by little soon after buying this vehicle. I complained to Dodge dealer they did nothing. I emailed the corporation and they basically said if I repaired and paid the cost myself, they might refund me the labor cost only. MAYBE BUT NOT LIKELY. Why, because if they did pay, it would be admitting they had faulty item. I've checked in junk yards for these grabs, but all are broken. All that's left is the Mickey Mouse piece of plastic that held the grab in place. These were meant to fail, cheap ass plastic where steel should have been used.
Every time someone gets in, including myself, we grab the seat, the steering wheel, whatever we can hold. It's bullshit and Dodge knows about this faulty grab. My mom almost fell trying to grab nothing to help herself up. From what I've been told that after market doesn't sell these, you have to go to dealer.
I've reminded Chrysler how many vehicles we have purchased from them, AT LEAST 6. All new but 1 Caravan. Well guess what Chrysler Corporation, we are down to only owning 2 of your vehicles. They have been replaced by BMW and Volkswagen. You should have replaced my grabs on my 2004 Ram that's all I asked. I told you I would no longer refer Dodge to my family. You now have lost nearly $80,000 in revenue from us. Too late you should have fixed my grabs. Thank you Lopez Family Calif
- lopezcarlos, Chula Vista, CA, US
The business that I was leaving has a video of this incident and other photos....I went to enter our Dodge Ram (Driver`s Side) on May 8th 2012, and as I was pulling myself up into the cab using the grab handle, it broke loose sending me flying backwards hitting my knee, hip, ribs and head. Laying there unable to get up another patron saw me and eventually an ambulance was summons. BTW, I am 62 Years Old and on Disability with back and leg problems ! After a full cat-scan was performed, although I had bumps and bruises and a nasty headache, I was told nothing was broken and I was able to go home. I am very concerned about this issue as this could have been much worse!! It is sad that Dodge has this problem, as up until now my husband, Steve and I, have been quite happy with our truck....But now I am seeing that this PROBLEM is STILL ONGOING in NEWER DODGE RAMS, and even with the complaints there has NOT been a RECALL on these vehicles. PLEASE DO SOMETHING ABOUT THIS before SOMEONE IS HURT SERIOUSLY!
- charlotteranney, Hamburg, NY, US
My wife was getting in the truck when the grip handle broke. She was almost in the seat. She fell to the ground and fractured her right wrist.It has been over 4 weeks since this happened and she is still in a lot of pain.
- Randall L., Benton, AR, US
I was surprised when I found out so many other Ram owners were having the same problem as me! Cheap grab handle broke as I was getting in my truck, and there is no way to fix it with replacing it. Sure, I found a company that will sell me a bushing for $70, but at that price I could buy a new handle online! So disappointed in Dodge for making such a crappy accessory, and then denying that it is for anything other than appearance.
- Doug S., Junction City, OR, US
Husband was climbing into truck using grip bar plastic around bolts gave way. Entire piece from the dash to the ceiling ripped off. He fell out of the truck the only thing that saved him from serious injury is he fell into the grass. My husband only weighs 190 so weight is not a factor. After inspecting the piece it is a very thin plastic that holds it in place it looks as if it was designed for looks instead of use but that shouldn't be the case for such a large truck.
- TiAnna H., Fort Campbell, KY, US
click to see larger images
I was attempting to get into my truck when the handle broke and fell on my ankle and broke it. Now I am in a walking boot for 4-6 weeks. I am a nurse, it is difficult to walk in this boot and to do my job well. I love my Dodge truck and I believe that this is a design flaw. Why bolt a piece of plastic to a metal frame. That's just asking for trouble. And my ankle HURTS DAMMIT!!!!!!
- Doug F., Green Forest, AR, US