On Feb. 20, 2023 my 2005 Dodge Ram 1500 was worked to have a repair for the AirBag Recall. I spoke with someone at JT's Dodge to set up the appointment PRIOR to 2-20-23 and was NEVER verbally informed that there was a posed risk of my dash being cracked and so I set up the appointment. I tried to update my information BUT the young lady on the other end REFUSED to update it stating I've been there before in the past. MY TWO listed phone numbers are correct (over 10 years) and my address reflected was not updated to my new home address. On the day of Feb. 20, 2023 I sent my son-in-law to take my truck to have the recalled air bag repaired, which he did. He reports being told in a non urgent, very vague manner that there's a possibility of the dash cracking and per the Service Manager "it doesn't happen very often but we have to tell you". My son-in-law signed the paperwork to have the airbag repaired. I was gravely ill and unable to take it myself or I would have. He signed the form; the service manager took photos showing there was NOT any cracks prior to the work being done and other photos showing a crack after the work had been done. I WAS NEVER CONTACTED at either working phone number listed on file. When I finally reached someone several days later they showed no concern. I now have an 8.5 inch crack in my dash putting myself and passengers at SAFTY RISK. POTENTIAL RISKS: My airbag is NOT properly pressurized, a delay with or the airbag not deploying at all if involved in a MVC/MVA, possibility of the airbag deploying WITHOUT being involved in a MVC/MVA and over time the crack could become larger/longer allowing dirt particles to get into the crack causing electrical problems or a malfunctioning airbag sensor. WHICH places myself and passengers in great danger at any moment. Apparently this is a known (uncared about) issue as reported by Dodge who has DISCONTINUED the dash saying it is "OBSOLETE", refusing to offer repairs or replacement, resolution.

- Columbia, SC, USA

The contact owns a 2005 Dodge Ram 1500. The contact stated that the air bag warning light was illuminated on the instrument panel. The contact had received notification of NHTSA Campaign Number: 15V313000 (Air Bags) and the vehicle was repaired by the dealer. Despite the recall repair, the contact stated that the air bag warning light remained illuminated. Neither the dealer nor the manufacturer had offered any further assistance. The vehicle was not repaired. The failure mileage was approximately 135,000.

- Burgess, VA, USA

The contact owned a 2005 Dodge Ram 1500. The contact stated that while her husband was at a stop light, he began to depress the accelerator pedal. She then stated that she remembered that the bed of the vehicle started to come towards her passenger side and lost all consciousness. When the contact had regained consciousness, she was being cut out of the vehicle by first responders; her grandson was ejected from the vehicle through the back seat. The contact, her husband and her grandson were all rushed to the hospital and treated for injuries. Her husband suffered a concussion and crack ribs; the contact had injuries to her entire right side which included a broken collar bone, broken ankle, and eight broken ribs. Her grandson had suffered broken teeth which required dental surgery; he also suffered severe mental trauma due to the accident. The air bags did not deploy as a result of the roll over. A police report was filed and stated that one of her tires were severely worn which caused the vehicle to roll over. The vehicle was towed to an independent tow yard and was deemed destroyed. In 2018, the contact received a notification for NHTSA campaign number: 15V313000 (air bags) and NHTSA campaign number: 16V352000 (air bags) which she linked to her failure. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

- Cleveland, OH, USA

I took my truck in for the passenger airbag recall last year at jim cogdill Dodge. They said they fixed it but now I still get calls and am told it isn't fixed. I had already had the drivers side fixed long before that but they didn't have the passenger side. I have contacted jimcogdill Dodge and the Dodge Ram people about it and I keep getting different answ ers. I have no idea if they fixed it or not.

- Powell, TN, USA

This truck was purchased from autobarn in linden, pa. It was involved in a head on collision while entering a highway on a on ramp and none of the air bags deployed. After investigating it was found that the truck had 2 open recalls for airbags. The owner of autobarn was contacted and explained what had happened and further explained that a bill was passed in 2018 forbidding the sale of any vehicle with open recalls unless the purchaser agreed in writing that the vehicle would be accepted in that condition. No such form was signed. He further stated that he had no idea he was responsible. He was advised that this truck should have never been sold and through his negligence he endangered both occupants in the vehicle in the accident. Autobarn sells many vehicles and I wonder how many others have been sold in violation of this law.

- South Williamsport, PA, USA

I purchased my truck December 2018 from a private citizen, I recently ran a check for recalls and it informed me that none of the recalls associated with my 2005 Ram 1500 have never been addressed. I would like information as to how I move forward in getting the recalls fixed.

- Midway, UT, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16V352000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (gettel Chevrolet Buick GMC, 1901 tamiami trail, punta gorda, fl 33950 (941) 295-9599) informed the contact that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a notice from tk holdings, altering him that the manufacturer filed for bankruptcy. The contact had not experienced a failure. Parts distribution disconnect. Updated 8/24/18

- North Port, FL, USA

Defective airbags

- Tuscaloosa, AL, USA

2005 Dodge Ram. Consumer writes in regards to air bags not being deployed during a crash. The consumer stated the vehicle stalled while driving. The consumer received injuries to the head. The consumer stated there were recalls on the vehicle for the air bags and the rear axle pinion nut, but the parts were not available. Updated 11/27/2017

- Newberry, SC, USA

Received multiple recall notices from chrylser in the course of last ~1.5 yr. When I call to schedule with local dealer in kokomo in they take my info & say they'll call when parts come available. Over a year later and I 'm getting paperwork on tk holdings (takata) chapter 11 filing. Just want Chrysler to replace the airbag.. help !

- Sharpsville, IN, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (elliott Chrysler Dodge Jeep Ram, 2045 burton rd, mt pleasant, tx 75455, (903) 572-4371) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

- Mt Pleasant, TX, USA

I received an airbag recall by mail I took my truck to jacksonville Chrysler Jeep Dodge at nursery field dr jacksonville Florida on October the 18th the same day they made me sign a paper which was relieved the dealership of any responsibility for braking my dashboard while working on the airbag. Al palmer was the technician who received my truck. I was told on ictober the 18 th my truck will be repaired within 2 to 3 hours being that I acknowledge them ahead of time that the truck was my work truck ( reason why I made an appointment for October 18th ). on October 19 at 1:19 pm they texted me apologizing because they were unable to touch my truck by then saying they were working on other vehicles that caused a delay on mine. I lost that work day $500. The truck was supposed to be finished on October 18 wiithin 2 to 3 hours, nevertheless by the next day past 1:00 in the afternoon they didn't touch my work truck

- Jacksonville, FL, USA

The contact owned a 2005 Dodge Ram 1500. While the contact's husband was driving approximately 35 mph, he crashed into an embankment. The crash was possibly due to a medical condition. The driver sustained facial bruises and swelling to the face, and a lacerated liver. The contact received medical attention at the hospital, but later passed away. The other occupant in the vehicle was a canine and was uninjured. The vehicle was towed due to bumper and grill damage. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The air bags did not deploy. A police report was filed. The manufacturer was advised of the issue and opened case number: Cair 28006955. The manufacturer stated that the inspection did not show any fault codes. The failure mileage was unknown.....updated 11/03/17......updated updated 9/5/18

- Ellenwood, GA, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16V352000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that sterling Dodge located at: 5504 I-49 frontage rd, opelousas, la 70570, phone number (337) 942-1241, was informed of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Opelousas, LA, USA

"takata recall" on August 3, 2017 in response to a recall notice from car pros renton Chrysler Jeep Dodge Ram to have the passenger air bag replaced I took my truck to their shop. Within minutes of leaving the dealership after the air bag was allegedly installed properly the air bag light came on and I called the dealership and they instructed me to bring it back. I rescheduled the return for August 11, 2017. I returned the truck at &:30 am August 11, 2017. I eas told I would need to pay $140 for a diagnosis to determine why their installation failed. A number of hours later they called and said they had determined the problem. When I returned to the dealership they presented me with 11aug17 and informed me it would cost another $289.95 to replace a switch in the newly installed, recalled air bag. I thought the purpose of the recall was to protect passengers from injuty or death from defective products made by takata and installed by Chrysler and I believe my passengers are still at equal risk as they were before the recall. On the 11aug17 ivoice was a list of 9 items that allegedly needed prompt attention. None of these appeared weeks before on 16aug17 and most had already been addressed by others

- Seattle, WA, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sterling automotive group at (337) 942-3516 where an appointment was scheduled. The contact stated that the vehicle was taken to sterling Buick GMC (5853 interstate 49 South service rd, opelousas, la 70570) and the contact was informed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and advised the contact to take the vehicle to a dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Opelousas, LA, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 14V796000, 15V313000, and 16V352000 (air bags and power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer yakima Chrysler Dodge Jeep Ram (located at 2300 goodman rd, union gap, wa 98903; (509) 248-1300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Yakima, WA, USA

Recall S43/nhtsa16V-352 I called kimberly car city in davenport Iowa and the scheduled me for repairs on 7/5/17 but called back a few weeks later saying they didn't have right part, and would advise. Then they rescheduled for 7/21/2017 but when I arrived and waited for approx. 50 min., they said they didn't have right part and I was put at bottom of a long waiting list! this is the second time this dealer has done this to me on recalls! they know my VIN so I do not understand how they can schedule me when they don't have the part. Please help me !

- Long Grove, IA, USA

2005 Dodge Ram 1500 truck 4X2 quad, was in motion at posted highway speed, with minimal wind present. As an eyewitness & owner of the vehicle, the driver suddenly lost control of the vehicle, rolling the truck 4 -5 times before landing on its top (upside down). Damage throughout was severe and extensive. No airbags deployed and both occupants were wearing their safety belts. Front passenger head rest ripped away from seat and was found about 100 yards away from accident scene, stuck in a bush. Right rear tire (passenger side), snapped off and broke away from the rear axel. Tire was found more than 100 yards away from the totaled vehicle & tire was not blown out. Concerns about 2 safety recalls on this vehicle is the reason for submitting complaint: Recall involving a problem/defect with the air bag deployment, and recall concerning a rear axel pion nut coming loose while in motion & causing rear wheel to completely break away from vehicle. Defect could suddenly cause driver to lose complete control, causing vehicle to crash and/or violently rollover. This vehicle was serviced for both recalls, twice. However, in this rollover crash that occurred, the rear wheel with brake system still attached, completely snapped off the rear axel. Also, the insurance company did an estimate to repair vehicle, but did not include or mention a repair charge for the right rear wheel or the rear axel. The tail gate was also ripped off of the truck and was found about 75 yards away from the totaled vehicle. No fatalities resulted from this horrific crash, but my son who was the passenger, did suffer serious and permanent injuries, which include a head injury (tbi), multiple fractures to his ctl-spine, injured right foot, leg and hip, and abrasions and deep scrapes throughout his body. The driver, my sons girlfriend, suffered scrapes and bruising, but no serious injury. Updated 10/1/18

- Albuquerque, NM, USA

Takata recall. The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16V352000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The sterling dealer was contacted and confirmed that the parts were not available for the recall remedy.the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/23/17 updated 8/25/2017

- Opelousas, LA, USA