In the first place, I called for service because the passenger side mirror had a scorch mark and is cracked which I told the service person when I made the appt. Then, I get there today for the appt. and the service advisor asks ME if I ordered the part...WTH..then they tell me they took pictures of it to get Chrysler to approve it first??? Vehicle is definitely still under the bumper to bumper warranty.
In the first place, I called for service because the passenger side mirror had a scorch mark and is cracked which I told the service person when I made the appt. Then, I get there today for the appt. and the service advisor asks ME if I ordered the part...WTH..then they tell me they took pictures of it to get Chrysler to approve it first??? Vehicle is definitely still under the bumper to bumper warranty.
- Kathy G., Greenville, Rh, US