8.0
pretty bad- Typical Repair Cost:
- $930
- Average Mileage:
- 82,000 miles
- Total Complaints:
- 12 complaints
Most common solutions:
- replace fuel pump (6 reports)
- not sure (4 reports)
- replace fuel pump relay (2 reports)
I was cleaning my truck and taking inventory of some oddities I noticed with it. I had already got the feeling that my Certified Pre-Owned vehicle had been in a major accident as I had to have the hood painted for a clear coat trick repair done shadily. I was driving my truck down the street to my house and I heard it rattling an echo off the house walls. When I got home I put my fingers under the edge of my bed and lifted it up! The bed was loose on the drivers side. I had to use my impact to snug the bolts down. I have never had a truck bed be loose from a dealership before. This was an outrage. The next week while driving the truck, it died for my wife in the middle of an intersection. She was able to take the truck into the local stealership. They had us come back 4 times in a month before they figured out the fuel pump was leaking fuel and wouldn't hold pressure. Since it was CPO they replaced the pump for $100. The Service Manager asked if I had been in a wreck with the truck, I said no but I hav noticed several odd issues with the truck. He quickly shut up as if he knew that something was amiss with my vehicle.
- engineer21, Brenham, TX, US
DIDNT START. TOOK TO MECHANICS. DIDNT FIND ANYTHING. DROVE AWAY AND ENGINE STARTED SURGING LIKE NO GAS. BACK TO MECHANICS. THEY REPLACED FUEL PUMP. NEXT DAY PICK UP RAM AND WENT TO GRANDDAUGHTER 46 MILES AWAY. CAME OUT FROM DINNER. SAME THING HAPPENING NOT STARTING. FINALLY GOT TOWED. MECHANICS THOUGHT MAYBE AFTER MARKET SECURITY SYSTEM. THEY DISCONNECTED AND LET SIT OVERNIGHT. NEXT MORNING WOULDNT START AGAIN. STILL WAITING TO FIND A SOLUTION.
- Connie M., Mesa, US
The truck started dying out randomly and then one day died in the middle of an intersection nearly getting my spouse killed. Dodge wouldn't do anything about it at first. Then the dealership finally agreed to work on it. It is annoying because warranty work should be easy to navigate since dealerships get reimbursed for it anyhow.
- engineer21, Brenham, TX, US
Dealership said it was the fuel pump . When it was replaced they said it was so bad the new pump gave an electrical surge to the TIPM, had to replace it also.
- David D., Fernandina Beach, Florida, US
seems to me should be a dealer recall on this problem, a lot of people are having same problem with it, dealer should fix the problem .
- hudgens, Maryville, US
Every morning I have to turn the key on and let it sit for 10 to 15 min before it will start. Then during the day, if I let it sit for more that an 1 hr I have to let it sit another 15 min before I can start the truck. I have been a loyal Dodge/Chrysler owner since 1999 and until now have been very happy. If there is an issue with the fuel pump relay, fix it at no charge. That's the way a real manufacturer keeps it's customers happy.
- Prenis W., Bowie, MD, US
After reading the many complaints listed, I am sure this is yet another TIPM issue. First symptom...tire pressure system maintenance message coming on...tire pressure checked and was fine and the message stays on. One tire not registering on display at all. The door locks intermittently go crazy and trigger at random times when driving. The car will crank but won't turn over. It would start with the remote but when the key fob was inserted, it would stall. It would take a series of random acts to juke it into starting. Sometimes I would just give up and use a different vehicle because it was not cooperating. I took it to the dealership early in the week. Of course it started for them, but they did the computer software updates anyway. They did 2 different ones. They said it was fixed but they kept it so they could replace a tire pressure sensor. They called me the next day and said it would not start. They said the fuel pump needed to be replaced. Had to order it and there it sat another day. They got the fuel pump in on Day 4 and said it was definitely the culprit, but...could they keep it overnight...that's confidence for you. I said it could not stay because I had to go out of town in the morning. When I mentioned these symptoms and the likelihood of it being the TIPM, I was told not likely and this was definitely the fix. I pick the car up and drive it successfully for the remainder of the day. Almost always, once the car starts (if it starts), it is good for the day as long as it is driven every couple of hours. So, the next morning...same symptoms with starting...as if the fuel pump was never replaced. Except, this time, I could not juke it into starting at all after many attempts. I had to call a tow truck...and, no, the dealership did not offer to tow it for me...I had to use my auto insurance roadside assistance. Now they acknowledge the "possibility" that it is the TIPM. I thank this forum for arming me with the knowledge and unfortunate experiences of others so I can keep going until this is resolved completely. I have an extended warranty, so this has all been covered less my 100 dollar deductible so far. My sanity is another issue altogether!
- D C., Fishkill, NY, US
With all of the TIPM and fuel pump issues Chrysler has had I would have hoped they would get solutions out to customers. I will not buy another Chrysler car.
- Thomas B., Englewood, FL, US
Had to crank and crank and it would eventually start. Had fuel pump replaced and it still does the same thing. Now lately it fires up right away but when you shut truck off the fuel pump continuously runs. Have to disconnect battery for it to stop.
- Manuel Z., Houston, TX, US
Would not start in the mornings. Would eventually start after 7 or 8 cranks and once it got going would work all day. Every once and awhile it struggled. The problem came out of nowhere especially since I take care of my vehicle! Unfortunately it also came at a very bad time and can not afford the fix just yet!
- Nicholas S., Statesboro, GA, US
TRUCK WILL NOT START IN THE MORNING. HAD TO REPLACE FUEL PUMP. TIPM MODULE SHORTED OUT THE FUEL PUMP. NEED TO FIX TIPM MODULE DEFECTS.
- Scott E., New Braunfels, TX, US
Corrected the problem, and thankfully the repair facility did not use the factory replacement parts, since those parts were subject to a recall. If the engine assy were in a Durango, apparently not enough had failed yet for the Ram 1500 to be included, although you would think parts failing, redesign, they would want all of it fixed. Fortunately it failed on a cold start, not in an intersection.
- Rick M., Cortez, FL, US