10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jul 112023

Bronco

  • miles
The windshield was faulty upon delivery of our new 2 door Ford Bronco. Every time it rains, water pours inside the vehicle through the gaps in the windshield sealant. The water flows through the passenger side A-pillar, and comes out of the airbags, as well as the defrost vents, then flowing down the side of the dashboard, and landing on the front passenger floorboard. The service department had to replace the entire front passenger side A-pillar during our most recent visit. The windshield is a major structural component of a vehicle, and our dealership service department confirmed that our faulty windshield puts our safety and the safety of our passengers in danger of experiencing serious injury when the windshield sealant completely fails. We have been to the dealership twice for the water intrusion caused by the faulty windshield. The Ford service department staff said Ford has previously issued a recall for this exact issue, but the recall is not for our specific model, so the Ford service department was not able to replace our faulty windshield under warranty. The inability of the dealership to replace our faulty windshield under warranty forced us to make an insurance claim and replace the windshield on our own. Upon installing the new OEM windshield, the technician pointed out to us in person where the faulty windshield issue stemmed from. It is obviously clear that Ford never tested our vehicle's windshield sealant gaps before they shipped it out for delivery. If they did not test our windshield structure, there could be many other 2023 Ford Bronco 2 door models delivered with faulty windshields. NOTE: We have never taken our vehicle to any kind of car wash, as the owner's manual is very clear about avoiding these. We have also never removed any of the roof panels. Process of elimination removes both of these situations as secondary causes for water intrusion.

- Alexandria, VA, USA

problem #1

Aug 012023

Bronco

  • miles
The hardtop is failing in a critical mounting point location. Stress cracks are forming on the exterior of the hardtop directly parallel to the interior mounting bolts. The vehicle has 1,500 miles. The risk of the hardtop failing to remain attached to the vehicle on the road due to structural cracks is the safety concern. For structural cracks to occur within the first 1,500 miles does not imply future safety of passengers or others on the road. The problem has been documented by a local Ford dealer that deemed this is not a warrantable condition. The cracks began to appear before the first 1,000 miles of ownership. This vehicle was purchased new and is 5 months old. There were no other symptoms prior to the failure. With how quickly the cracks appeared the concern is sudden and imminent failure while driving.

- San Antonio, TX, USA