Despite many attempts Ford or any of its local dealers will not assist in providing me a remedy for this issue. This is a rental vehicle that has been decommissioned indefinitely due to the recall. Ford and its dealers will not provide me any fair way to trade the vehicle in for one without a recall. They will not provide me any sort of rebate to counter the discount in value I am getting with any dealer.

- Hilton Head Island, SC, USA

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that upon inspecting the rear shock absorbers, the contact became aware that the rear shock absorbers were leaking. The contact had previously noticed that the front shock absorbers were leaking. Additionally, the contact stated while driving at various speeds, the vehicle was bouncing, and the ride was rough. The local dealer was contacted and advised the contact to take photos of the failure and send the pictures to the manufacturer. The manufacturer was contacted, and a case was opened; however, the manufacturer declined to receive the photos of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 12,842. VIN tool confirms parts not available.

- Alpharetta, GA, USA

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was bouncing while driving. The contact stated that the failure was more pronounced while driving over potholes or on uneven pavement. The dealer was contacted. The manufacturer was made not aware of the issue. The failure mileage was 14,000. VIN tool confirms parts not available.

- Maineville, OH, USA

I am respectfully requesting that MHTAS submit to Ford an alternative Ford parts subsitution to nullify the recall for my Bronco and others to whom this applies. The recall states that replacement parts will not be available until 3rd quarter of 2025. I have been informed by the dealership service manager that these defective rear shocks could be replaced with Ford heavy duty shocks which should exempt the need for a recall. This alternative was submitted to Ford by my dealer and was refused with no explaination.

- Centralia, WA, USA

The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Centralia, WA, USA

We have had two major issues with this new Vehicle. It has less 1,872 miles on it and it is only about 2 months old. Within a week of owning it, the stabilizer bar went out and render the vehicle un drive able. We have a second issue that is even larger safety issue. The Vehicle is now dying and leaving you stranded on the side of the road. We have now had this happened to us three times on separate occasions. Once was on a trip back from Oklahoma to Dallas and the highway is under repair/construction and there are miles that there are only two lanes with no shoulder or exit to get off in case of auto problems. We found ourself at night that our Bronco lost total power and would not start back up. The vehicle has some kind of timer that will allow you to attempt to start it so many times in a period and then disable the ability to crank the engine. It gives you an error of "Cranking Time Exceeded" So where ever you are "Stuck on the highway in traffic, off the road on in your driveway, you will not be able to attempt to restart your motor if you exceed this time limit. This is a very dangerous issue and I feel many people could lose their life if they are in an situation where they can not attempt to start their motor and try to move to a safer location if the engin can be restarted.

- Plano, TX, USA