10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
4,393 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #71

Sep 052024

Bronco Sport

  • miles
When in reverse the rear breaks give off a loud squealing noise. This vehicle has been brought back to the dealership 4 times so far with no solutions we just are told that-??s what these vehicles do. Completely unacceptable for ford or any repair shop to say basically it is what it is. There is obviously a defect somewhere within the breaking system/products that ford used. Breaks should not be squealing like that and we shouldn-??t have to be responsible to pay for new rear brakes, rotors, pistons and calipers to -??see-?? if that fixes the problem. There are numerous complaints about the same issue and ford doesn-??t seem to care and they continue to put out subpar vehicles.

- Monroe Township, NJ, USA

problem #70

Sep 032024

Bronco Sport

  • miles
I was exiting a store parking lot when my vehicle died and I lost the steering, hazard lights, ability to put it in neutral. It wouldn-??t start, but the radio and air conditioning still was on. When I attempted to start everything would blink.

- Little Rock, AR, USA

problem #69

Aug 222024

Bronco Sport

  • miles
Vacuum Booster Line Detached (Broke Off) from the Vacuum booster Unit. This happened when I was pulling out onto the road and noticed brake became stiff. Could not get vehicle to stop without forceful pressing of brake. Fortunately I was not in traffic but did have cars behind which had to slow to wait for me to pull over. I could have been rear ended. There was no warning or symptoms of this failure. Dealership had it towed and replaced the vacuum line.The service advisor said this was the first he's seen this in the line of Broncos. I have seen several of the same stories on Bronco Forums. This is a known problem. At barely 40K this should not happen and should be part of the Power Train. I had to pay nearly $450 for the diagnostic, part and repair as it is out of warranty

- Santa Rosa Beach, FL, USA

problem #68

Aug 222024

Bronco Sport

  • miles
I was backing out of a parking lot of my employment on the early evening of 8.22.24. I heard the familiar whale moaing noise coming from the rear brakes ( has been in and out of the Ford Shop for to address this know issue; still no permanent solution), I immediately noticed when I went to touch the brake pedal it would not push down. The pedal was stiff and required me to heavily push down to get the vehicle to stop. I noticed a severe grinding noise. Fortunately I was able to turn my car back around and safely park it. I pushed the parking brake button and it was not on and then it would not go off. It finally did after several minutes. A friend who knows cars went back with me to look at what could possibly be wrong. He looked under the hood and found a broken vacuum line. I have pictures. I left the vehicle and went home to research. I found a 2021 Compliance Recall Notice 21C31/NHTSA Recall 21V922. I purchased this Bronco Sport used in the fall of 2022 and do not recall knowing of any recalls, including if this specific one was performed on my vehicle. This recall correlates to what happened to my vehicle. It looks like the vacuum booster failed, wore out and caused my automatic brakes to fail. There was no warning lights or indicators that anything was faulty up until the incident. The vehicle has had regular maintenance and has been in to Ford Service to address the most current recalls and TSB's issued since I've had possession. This shook me up. I am so lucky I was not driving at a high speed and in traffic. Things could have been a lot worse. I am deeply concerned about this vehicles safety profile. There seems to be a pattern with this make a model concerning various components including the brakes. I this point I need it fixed so I can look at trading it in for a reliable and safe alternative. I am attaching pictures as well and the recall notice that I found a a Ford Forum from an owner who received this back when the issue originated.

- Santa Rosa Beach, FL, USA

problem #67

Aug 032024

Bronco Sport

  • miles
On days when it rains or the weather is slightly cold/dewy, the Ford Bronco seems to make a screech/horn-like sound only when reversing. I found some online forum links (listed below) where other Ford users seem to describe the similar issue we're experiencing. This is the second dealership that we have taken the vehicle to be serviced for the issue, but they have both stated there is nothing they can do because the issue has not been issued as a recall. [XXX] [XXX] [XXX] The first dealership visited for service was: Metro Ford Sales & Service, Inc. Address: 6455 S Western Ave, Chicago, IL 60636 The second dealership visited for service was: Napleton Ford of Oak Lawn Address: Address: 6100 W 95th St, Oak Lawn, IL 60453 The attachment includes the most recent appointment visit. Unfortunately, I cannot provide an invoice at this time because the vehicle is still at the dealership (10 days after taking it in). I visited the dealership yesterday (08/12/2024) where I was informed that the the service technician working on my car is in the hospital. Had I not visited, then I probably would not have known this, and the other service technician I spoke to said they could not share any more details since they were not part of the servicing for my car. Martin Garcia (mgarc520@ford.com) is supposed to be the middle-man between me and the dealership to help me address the issue, but I have not received information from his end either. When I called the Ford's number using (866) 631-3788 to get a hold of Martin Garcia, someone else assisted and I was told that he would call me tomorrow (08/14/2024) to give him an update on what the dealership shared with me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Chicago, IL, USA

problem #66

Jul 012024

Bronco Sport

  • miles
There has not been a specific accident or occurrence, but its an ongoing issue that can not get fixed. The dealerships don't have the parts, and can not get the parts. The rear breaks are horrible, yet one dealership is telling me it is unsafe to drive, yet no one can fix it. This is crazy, and comes down on Ford who seems to have a big problem with their vehicles, safety problems that they are not addressing. Whats the problem that they can not get this fixed or provide the parts? I'm stuck with this issue and don't know what to do.

- Indialantic , FL, USA

problem #65

May 232024

Bronco Sport

  • miles
As detailed by others on Ford forums, my vehicle experienced a total electronic failure after a 20 minute drive with minimal electronics on. After stopping and turning the vehicle off for 10 minutes, the vehicle would not start and the lights and electronic systems were flashing erratically. There were no warning signs to this and there was no chance that the battery had died. Jumping the car did not remedy the issue. This poses a significant inconvenience and potential safety hazard to consumers.

- Raleigh, NC, USA

problem #64

Jan 012022

Bronco Sport

  • miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, the rear brakes was jerking and there was a loud screeching sound coming from the rear brakes. The vehicle was taken to the dealer where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Murphy, NC, USA

problem #63

Dec 152021

Bronco Sport

  • miles
Vibrations are felt from the rear when releasing the brake. FORD has reviewed it on multiple occasions and indicates that this is the case. What system component failed or malfunctioned" Brakes Available for inspection upon request? Yeah How was your safety or the safety of others put at risk? I don't know Has the problem been reproduced or confirmed by an independent dealer or service center? They say it is normal although they once stayed with her indicating that they put the back in grease for 24 hours. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by the manufacturer. Where I bought it new. Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear" No If you are unsure, simply indicate UNKNOWN and provide your best assessment of the incident and cause in your description.

- Carolina, PR, USA

problem #62

Apr 102024

Bronco Sport

  • miles
I had driven for about 30 minutes, without turning the car off, I had just picked my fiancé up at the train and was slowing down for a stop sign. The car just stopped completely the lights flashed and powered down and I couldn-??t do anything with the drive shift or even get the flashers on. Luckily we were coming to a stop anyway, but for majority of the time I was without flashers lights or anything and it was getting dark. We are in Virginia working and are usually traveling the interstate at the time but happened to do separate modes. I don-??t know what could have happened had I been going 70 on the highway at night. I keep trying to start the car and was eventually able to put it in park but wasn-??t able to get it into neutral or anything else. After multiple start attempts I am able to get the flashers on but as I keep trying to start it was turning the flashers off. I called for assistance through the ford app and they said it would be 2 hours before someone could come. We were able to get a jump and it came back on and when it did every single warning light was on for a moment and it went back to normal and our friend followed us over to the dealer to drop off. Before this while driving I had no errors and my app said my status was green. I had no notifications of issues from the ford app or my vehicle. Right as it was shutting down it did show a ac warning of some sort. Otherwise no errors. It is currently at a ford dealer and I am waiting to hear back with what they say.

- Gastonia, NC, USA

problem #61

Mar 202024

Bronco Sport

  • miles
Back brakes make a moaning sound when backing up. A TSB has been put out but parts are never available. I have been waiting on parts since October. This has been an issue since buying the car brand new in Aug 2021.

- Whiteland, IN, USA

problem #60

Feb 062024

Bronco Sport

  • miles
On February 5, 2024, the engine of a Bronco Sport shut off while driving and the dashboard lights began flashing with multiple warnings and notifications. The car would not restart and the gear shift was locked, preventing the driver from moving the vehicle out of the road during rush hour traffic. A tow truck was called, but after 30 minutes, the driver was able to restart the car and canceled the tow truck. The car was taken to the dealership on February 6, 2024, but the cause of the incident has not been diagnosed. On February 4, 2024, the driver attempted to start the engine, but the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver called a tow service, who jump-started the battery and informed the driver that the battery was not completely dead. The driver also discovered that the power steering had failed. The car was taken to the dealership on February 5, 2024, where it was diagnosed as a battery cable issue. The cable was replaced and the power steering was fixed. Dealership indicated that two repairs were unrelated. On December 8, 2023, the driver drove the car approximately 20 miles home, but upon exiting the car, the dashboard lights began flashing with multiple warnings and notifications and the engine would not start. The driver had to disconnect the battery cables to turn the car off completely. The driver called a tow service on December 9, 2023, who advised trying to jump-start the car. After charging the battery for 30 minutes, the car started and stopped without issue. On July 6, 2023, the customer noticed that the car was slow to start and received a warning on the dash indicating a "powertrain malfunction." The car was taken to the dealership on July 7, 2023, where it was diagnosed as having a faulty battery, which was replaced.

- Odessa, FL, USA

problem #59

Feb 012024

Bronco Sport

  • miles
Touch screen and dash blackout while driving. They just go completely dark. Someone-??s it restarts and comes back on but if it-??s dark outside I can-??t see how fast I-??m going.

- Mount Pleasant , TX, USA

problem #58

Jun 152021

Bronco Sport

  • 2,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and depressing the brake pedal, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 2,000.

- Stanardsville, VA, USA

problem #57

Jun 152022

Bronco Sport

  • 1,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was a loud squealing sound coming from the vehicle. The vehicle was taken to the local dealer who inspected the braking system but was unable to determine the cause of the failure, or where the sound was coming from. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 1,000.

- Madison Heights, MI, USA

problem #56

Jul 282021

Bronco Sport

  • 5,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that when the vehicle was in reverse, there was a loud squealing sound coming from the rear end of the vehicle. There were no warning lights illuminated. The vehicle had been taken to the dealer six times to be diagnosed and the contact was informed that the rear brakes needed to be repaired. The gaskets and brake calibers were replaced; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a complaint. The approximate failure mileage was 5,000.

- Southampton Township, NJ, USA

problem #55

Aug 222023

Bronco Sport

  • miles
My back brakes are faulty and I had the car less than 8 months

- Westminster , MD, USA

problem #54

Feb 142022

Bronco Sport

  • 16,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that on several occasions while driving at various speeds, there was an abnormal sound coming from the front brakes. The vehicle was towed to a dealer where it was determined that the vehicle had sat for too long, the brake pads, and rotors were corroded, and the rear caliber bushings and rotor assembly needed to be replaced. The vehicle was repaired five times, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 16,000.

- Greencastle, PW, USA

problem #53

Aug 282022

Bronco Sport

  • miles
Like all the other complaints my 2021 Bronco Sport (Badlands) makes the worst LOUD noise when backing up and braking. It is not a little noise, it is a "wake up the neighbors" noise and it is hard not to flinch every time we get in the car and it sets the tone. Then we have to explain to everyone. That noise wouldn't happen if something wasn't very wrong with the car!!! I am shocked to see so many complaints and nothing is being done to protect drivers. This is not a cheap vehicle and I have owned Expeditions, an Edge, and F150's. Ford was a favorite until now. This happens every time not once in a while.

- Cypress, TX, USA

problem #52

Sep 292023

Bronco Sport

  • miles
The contact's mother owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was parked with the engine turned on and the transmission shifter in the park position, the engine began to rev and the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the incident, the braking system malfunctioned and did not stop the vehicle, and only the driver's side leg air bags were deployed. No other air bags in the vehicle were deployed during the crash. The driver sustained bruising to both legs, a left leg laceration, and a neck injury. The front passenger sustained a neck injury and the rear driver's side passenger sustained a torso bruise from the seat belt. All occupants received medical treatment at the scene. A police report was taken. The vehicle was destroyed and towed away. The contact indicated that the collision avoidance system had also malfunctioned and did not prevent the crash from occurring. The manufacturer and local dealer were not notified of the failures. The failure mileage was unavailable.

- Normal, IL, USA

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