10.0
really awful- Crashes / Fires:
- 4 / 1
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 4,393 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2021 Ford Bronco Sport. The contact stated that upon reversing the vehicle and depressing the brake pedal, there was an abnormal vibration sound coming from the brakes. There was no warning light illuminated. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the rear brake parts were faulty and needed to be cleaned and replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
- Herod, IL, USA
I was driving 70mph on [XXX] in New Jersey when all of a sudden with no prior warning the battery light came on and my vehicle became very hard to control, I felt it shutting down so I immediately pulled to the only shoulder which happened to be on the left. The car shut down and would not start again. A State Trooper said I can not stay on the left shoulder and decided to push my car to the next exit. Since it was an electrical problem my car kept locking up and would not stay in neutral and the steering kept locking as well. I was being pushed on the left shoulder with car speeding past me while my car was locking up which also cause my tires to blow out, I was afraid for my life but the officer continued to push me. This is the second time my vehicle shut down on me leaving me in a dangerous situation, I'm afraid that next time it happens It could cause me to get seriously injured or my life! I had to have it towed to the dealership and I was charged almost $1000 for repairs and 2 weeks later I received a recall letter on this issue for the software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Port Monmouth, NJ, USA
When reversing the vehicle, the rear breaks will make a whale sound I have video
- Chicago, IL, USA
When I bought my vehicle in 2021. The brakes makes a squeaky noise when backing up. I took to dealer and the mechanic said it was normal his wife have the same car and her Bronco does the same thing. The brakes still makes noise when backing up and it-??s year 2025. I-??m thinking about going to another brake pad but buying a new vehicle for it to squeak is not right.
- Albany, GA, USA
Like the other people state. Rear brakes make a moaning noise when backing up. First thing in the morning when trying to back the vehicle out of the garage. I put it in reverse, and it holds like the brakes are sticking. You have to hit the throttle to make the care move and you hear a pop noise like the brakes released. My garage is not on a incline or any kind of slope. We took the car to the dealer and they stated Ford knows about it but there is no fix. You need new brakes and rotors that cost over $800. If Ford knows about it why do I have to pay when they know it's a problem?
- Lathrup Village, MI, USA
I was unaware of any previous recalls before I purchased my Bronco Sport used. There is an active recall that has no remedy for the battery. I am actively having issues with my fuel system. It was inspected more than once. Diagnostics returned zero issues 3 times and no warning lights. I insisted further inspection this time which revealed bad purge valve, charcoal canister full of fuel, coolant leak resulting in water pump replacement needed. No warning lights. No codes, active or stored. Due to the absence of codes, they will not replace my fuel injectors per customer satisfaction program 22N18. Was not ever informed that recalls 22S73, 22S21, and 21C31 were either inspected or completed on my vehicle as it was not ever disclosed to me and the Ford website only state "scheduled maintenance" was performed. I still cannot obtain documentation of those previous service records so that I may be informed on what could have led to the current issues I am having with this vehicle. I have 3 kids I drive around and do not feel safe putting them in it anymore due to official documents issued by Ford that state my car could either lose power in the middle of driving it, or catch on fire due to a cracked fuel injector.
- Forest Grove, OR, USA
Rear brakes are noisy, they make a grinding noise. Ever since we got the vehicle. Screens turn black while driving, can control infotainment system Water gets into the vehicle when it rains or when getting car washed
- Fontana, CA, USA
The vehicle has been in the shop since day one with many many problems! The TURBO failed under warranty so they replaced it without doing proper procedures. A few months later the turbo failed again out of warranty but this time cracked the head causing damages I can not afford!! The vehicle is sitting at the dealership not fixed!! I want out of this lemon!!! I tried getting them to buy it back when I took it to the shop three different times due to break issues they could not fix but a Ford representative told me it "had too many miles" I work out of this vehicle and have not been able to work now for three months!! Note...after the first TURBO was replaced I told the dealership the vehicle was loosing antifreeze but all they did was pressure check the radiator. A few months later engine failure due to turbo failure!!
- Freeport , FL, USA
Breaks squeal while in reverse.
- Lexington , SC, USA
While in reverse when you press on the breaks they squeal.
- Lexington , SC, USA
My 2021 Bronco Sport suddenly died on [XXX]. The parking brake engaged unexpectedly, locking all four brakes and resulting in a significant skid mark. An error message flashed: -??Park Not Available. Apply Park Brake Before Exiting, -?? and the park gear light blinked. I turned off the engine again, but the car was dead when I tried to restart it. After getting a jump start, the car turned on. However, the parking brake engaged again shortly after. I was able to drive it off the road. My wife, a research librarian, found that many others have reported issues related to -??Sudden Death Syndrome." See below. [XXX] [XXX] ). The car was towed from PA, where we were visiting, to Stanford Ford, where we purchased it on [XXX]. On 11/13, the dealership told us there was a short circuit in the wiring connected to the solenoid and estimated $900 for labor. At noon on 11/15, the technician was test-driving the car. By 4:17 PM, I was told it was ready. 5 min. later, they told me it wasn't ready due to another issue. At 11:15am on 11/18, we were informed the issue was a short circuit in the transmission, costing $13,000. How is that possible? The car is only three years old! We've faced many recalls with this car, the last just this past August, but the most dangerous issue is the unexpected engagement of the parking brakes, causing chaotic behavior. Given the number of similar incidents, it's hard to believe there hasn't been a recall. We could have been injured or even killed if we had been driving over 40 mh and driving in heavy traffic, or worse, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- White Plains, NY, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing during morning startup and depressing the brake pedal, the vehicle made an abnormal loud moaning sound. The contact stated that the abnormal loud sound increased over time. There were no warning lights illuminated. The vehicle was taken to the local dealer several times, where the failure was acknowledged, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened, but no additional assistance was provided. The failure mileage was approximately 2,000.
- Gambrills, MD, USA
Brakes Made loud squeaks noise when in reverse. Have taken into dealer multiple times and not fixed. They say an issue with Bronco Sports but my vin does not show on recall. Worried about brake failures or issues that could arise. They replaced front rotors and deglazed pads. Spent $462.19 and problem never fixed.
- New Richmond, OH, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while in reverse with the brake pedal depressed, there was an abnormal sound coming from the brakes. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the failure was a manufacturing defect; however, no remedy was available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 37,800.
- Charlotte, NC, USA
The contact's husband owns a 2021 Ford Bronco Sport. The contact stated while reversing, the vehicle made an abnormal bumping and squealing sound. The vehicle was taken to the dealer, where the contact was informed that the squealing sound was caused by the brake pad material, and the bumping sound was caused by the brake calipers and rotor material. The dealer informed the contact the failure was a manufacturing defect. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
- Webster, NY, USA
When I back out of driveway or any parking space, the brakes make a loud moaning noise along with what is almost a grinding noise. It does not matter the time of day, the temperature, or humidity. The car makes the noise every time it is used. This has been an ongoing issue since owning the car in 2021, and it has been to the dealership on three occasions to have the issue looked at. The brakes and brake pads look good and nothing else is visibly wrong. This has been an ongoing issue since shortly after purchase in 2021.
- Fort Liberty, NC, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R) and reversing at approximately 3 MPH, the brake pedal was depressed, and the rear brakes were making an abnormally loud screeching sound. The contact was able to stop the vehicle, but the noise was abnormally loud. The contact stated there was no warning light illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where the rear brakes were found to be operating normally. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 35,563.
- Louisville, KY, USA
Since the purchase of the Bronco Sport in 2021, I have intermittently taken it in for required service. However, there have been times when I have had to take it in for hearing noise coming from when I make turns, and it sounded like my break pads were making the sound of wear. A recent report did address the break pad concern, and they were replaced. Intuitively something told me to check my fluid levels and the engine air filter, along with the cabin air filter. They both needed replacing, which I did on my own. The mechanic who put on my break asked me questions about the Bronco, I explained to him that I was having issues with take off, and have had to take it in for recalls since make the purchase. He asked me to open the hood. What he found was oil leaking around was oil leaking around my turbo. I was shocked. Because it had not been long since it was serviced. I was told to not drive it too far because there were reports of some Broncos catching on fire. When I would take it in to Town AND Country Ford, where it was purchased, they would tell me that they could not find anything wrong repeatedly, supposedly one of the recalls was fixed. Yet, I still hear the noise when I make turns. Another Ford dealership around the corner from where I live and I decided to take it there to see if I could get different results. No help. They have changed my oil I hope. Then there is Bates Ford in Lebanon, Tennessee. I have taken it there for oil change and informed them of issues. This is the last dealership who inspected the Bronco. They did not tell me about the oil leak. I drive 10 miles to work weekly. 100 miles every other month to visit elderly relatives. So, I have not put too much wear and tear on the Bronco and do not drive it hard. Please, If you are able to help in this area, it is much appreciated. I have 54,000 miles on
- Nashville, TN, USA
The vehicle was traveling on a major highway when at a red light the car stopped and the auto start/stop engaged and the car turned off. After the car turned off I could not restart it. All power to the car was lost. No lights, radio, nothing. I attempted to put the car in neutral to move it off the highway, however the car is designed in a way it can not simply just be shifted into neutral. I grabbed the owners manual and read I needed to pull the manual park release cable located under the steering wheel. I pull the cable nothing. At this point I-??ve called the local police department and they send out 2 officers. They attempt to shift the car into neutral as well, to no luck. I read the electronic parking break needs to be turned off but the car needs power to do this. My car has no power. A man comes with a jumper box and attempts to jump the car when it starts smoking. The battery has full voltage however it-??s not transferring power to the car. I have to sit in the middle of a highway for 2 hours until a tow truck can tow my car. In those 2 hours I was at a significant risk of bodily and property damage and also risking harm to the other drivers on the road. Ford has no suggestion how to fix my specific problem. They-??ve not taken into account a situation where there is no power to turn off the electronic parking break, to pull the cable and shift the car into neutral. The Ford service department had no idea how to replicate the situation to try and fix it. All I asked Ford for was a way to safely be able to remove my car from the middle of traffic the next time it happens. They have told me they can not help me. The Delaware city police department sent two officers who witnessed the event. Prior to the loss of power there was no warning. $1000 later I had a new starter put in and Ford did some recall work on it. However in my opinion the car is unsafe in the event power is lost again on the road.
- Marion , OH, USA
- Smithtown, NY, USA