A loud moan is noted when the car is reversing. I have taken it to the dealer and was told they couldn-??t find anything wrong with the vehicle. I have recorded the sound to show the dealer because I have another appointment for the same issue on October 30, 2023.

- Dracut, MA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the vehicle failed to slow as intended. The contact also stated that the brake pedal was firm, requiring more distance than usual for the vehicle to come to a complete stop. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the front and rear brake pads had abnormal wear, causing damage to the rear rotors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V922000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 60,000.

- Elk Grove, CA, USA

When reversing there is the absolute worst extremely loud embarrassing metallic screeching sound, considerable to a ships horn. Once you press brake fully and come to a complete stop the sounds ceases, let go of the brake it come right back. You can put it in drive and then back to reversing, same thing. Dealership was informed in 2022, said they fixed it. Spring/Summer of 2023 after complaining again was told part was ordered, could not be told what part. September 2023 was told no part was ordered, issue was fixed. October 2023 had a male take my bronco in for repairs and answers, parts are now reordered, parts are back ordered since this is a recall, no time frame on repair. When you check my vin for recalls, all recalls are closed. I am under the impression that my Dealership never has done recall work and only clearing them off as completed.

- Middleburg, FL, USA

There is a known issue with 2021-2022 Ford Bronco Sports with the rear brakes. When in reverse, and the brakes are pressed, they make a loud moaning sound. The fix issued by Ford in 2022 states that any of this model produced prior to 9/23/22 are experiencing the noise. The recommended action is to replace the calipers and bushings. This has been done on my vehicle, but the moaning continues. I have been told by the dealership that I will just have to deal with it, but I do not feel safe in the vehicle. The car is making a noise it should not, and I do not know if this is causing harm to any other parts of my brake system or not. I do not want to endanger mine or anyone else's life and Ford has no resolution.

- Charleston, WV, USA

Brakes make very very loud noises when backing up car and i touch my brakes. It-??s louder than my horn.

- Newark, DE, USA

When backing up it sounds like a tug boat. Super annoying and embarrassing. Also when you are turning it seems like the wheels are shaking like a polaroid picture! I-??ve taken the car to the dealer and they have stated that there-??s nothing that they can do and ford is aware. Extremely unprofessional and just plain disappointing.

- Milton, FL, USA

Transmission locked in park while attempting to move off of a traffic light. Brakes locked up, unable to start car. Was stuck in the middle lane on a busy street.

- Austin, TX, USA

When backing up the bronco makes a noise like a whale! There are many 2021 and 2022 bronco sports that are doing this. To date Ford has not addressed the problem.They have offered me a maintenance contract and say they will cover anything thing related to this issue. They don-??t seem to be able to identify the issue though. Has been looked at several times.

- Keswick, VA, USA

On Monday 7-24-2023 5:00pm rush hour in Downtown Gainesville Fl at a red light in the left lane about to turn left my car completely shutoff with no warning. It was if someone disconnected the battery completely from the car. No lights, No screen, No ignition. The traffic light turned green and I immediately pressed my foot on the brake and tried to start the engine. I noticed there were not lights, no sounds and no reaction from the engine. Windows would not go down either. I tried too put the hazards on to signal people and they had no power.The car was completely dead in the road. I jumped out of the drivers seat to warn people to go around me but traffic was whipping around me so I started to panic. I got back in the drivers seat to try and restart the car a few more times. I pressed the ignition and noticed the dash board and welcome screen flashing on and off repeatedly without success. I wanted to put the car in neutral. but the shiffter was stuck I drive and the emergency electric brake was engaged. After about 30 minutes the police came to direct traffic and he stayed with us for almost 2 hours while we waited for a tow truck. In the mean time we tried jumping the battery and for a split second the car lights on the inside all came on. Every light in the car lit up for a split second and then it totally died again. The wheels were locked so it had to be dragged onto a flat bed truck and taken to Parks Ford Gainesville. The next day I were told by [XXX], a service technician at Parks Ford that he could not locate the issue but he called it a Catastrophic Fail and he had to call in a Master technician to look at my car and that would be the end of this week or beginning of next. This is a very dangerous thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gaiinesvile, FL, USA

I own a 2021 Bronco Sport. As of 04/21/23 at 13,951 my Bronco started experiencing a very loud squeak when put in reverse/braking. Was taken to Ford Dealer 4 times with them replacing caliper pins and bushings and greasing slides. Then additional rear cleanings-??After all this I-??m still left with same loud noise and it is NOT FIXED! I have been told by technicians that multiple customers are experiencing my same issue and that it is due to faulty brake pads that are NOT covered by warranty!!!"?"

- Ft. Wright, KY, USA

When going backwards and applying rear brakes a horn like sound comes from rear brakes. Sounds like a boat or fog horn. Vehicle has been at ford dealer 6 times. TSB fix did not work and gel on brakes did not work. Ford refuses to fix this problem.

- Pittsburgh, PA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing and depressing the brake pedal, there was a loud sound like a horn coming from the rear brakes. The vehicle was taken to the local dealer who replaced the brake calipers, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.

- Clearwater, FL, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was an abnormal grinding noise detected coming from the brakes. While driving at various speeds around a curb, the steering wheel was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer and the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000.

- Highland Park, MI, USA

I have a 2021 Bronco Sport Badlands with the 2.0. When taking the vehicle out after it has been sitting overnight or longer, as others have stated, the brakes are extremely sensitive and will groan/make a loud noise when even the slightest pressure is applied. I assumed until now that it has been condensation on the rotors, but seeing as the frequency it occurs has been everytime I get in the vehicle, I did some investigation and found out this is quite a common issue here. No brake performance issues have been noticed, just annoying noise. Adding my experience for documentation purposes.

- North Ridgeville, OH, USA

The brakes make a loud moaning/squealing noise like a whale every time I brake in reverse. The brake recall did not fix the problem. They still squeal every single time I leave my driveway.

- Cabot, AR, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and pressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The contact stated that additional force was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 2,000.

- Rock Hill, SC, USA

I had recall done a few months back regarding my breaks. Breaks always sound horrible when my vehicle is cold. When the recall was done they sound even worst. Ford parts are the worst. Im embarrassed every time I leave my driveway. Due to the loud noise. I took my car to marina Ford on October 2022 because the engine sounds horrible. It shakes. I feel like I will get stranded. The dealer tech told me they did not have anything available until January 2, 2023. Once January came they told me they did not provide rental cars. Im scared to drive my vehicle. I drive for a living with people with disabilities. We are put in danger every time I drive. I have several videos on how my engine trembles, I am putting myself and my consumers at risk. Please help me resolve my problem. Ford is not helping me since there family own dealers. I would appreaciate a response. Thanks

- Los Angeles, CA, USA

The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.

- Hastings, MI, USA

this has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the Bronco and after several tries - it started back up and I was able to drive away. The Bronco is at the Dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up.... they scream bloody murder. It is so embarrassing.

- Appleton, WI, USA

Issue with brakes - the vehicle has been at the dealership 4 times with no resolution to the noise coming from rear brakes and now the brakes seem to lock up at a stop and release suddenly creating a safety issue for my family and the motoring public. After the last attempt the noise is a lot worse then it was prior to the repairs recommended by Ford's TSB

- Uniontown, OH, USA