10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
4,212 miles

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« Read the previous 20 complaints

problem #44

Aug 012022

Bronco Sport

  • miles
When backing up the bronco makes a noise like a whale! There are many 2021 and 2022 bronco sports that are doing this. To date Ford has not addressed the problem.They have offered me a maintenance contract and say they will cover anything thing related to this issue. They don-??t seem to be able to identify the issue though. Has been looked at several times.

- Keswick, VA, USA

problem #43

Jul 242023

Bronco Sport

  • miles
On Monday 7-24-2023 5:00pm rush hour in Downtown Gainesville Fl at a red light in the left lane about to turn left my car completely shutoff with no warning. It was if someone disconnected the battery completely from the car. No lights, No screen, No ignition. The traffic light turned green and I immediately pressed my foot on the brake and tried to start the engine. I noticed there were not lights, no sounds and no reaction from the engine. Windows would not go down either. I tried too put the hazards on to signal people and they had no power.The car was completely dead in the road. I jumped out of the drivers seat to warn people to go around me but traffic was whipping around me so I started to panic. I got back in the drivers seat to try and restart the car a few more times. I pressed the ignition and noticed the dash board and welcome screen flashing on and off repeatedly without success. I wanted to put the car in neutral. but the shiffter was stuck I drive and the emergency electric brake was engaged. After about 30 minutes the police came to direct traffic and he stayed with us for almost 2 hours while we waited for a tow truck. In the mean time we tried jumping the battery and for a split second the car lights on the inside all came on. Every light in the car lit up for a split second and then it totally died again. The wheels were locked so it had to be dragged onto a flat bed truck and taken to Parks Ford Gainesville. The next day I were told by [XXX], a service technician at Parks Ford that he could not locate the issue but he called it a Catastrophic Fail and he had to call in a Master technician to look at my car and that would be the end of this week or beginning of next. This is a very dangerous thing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gaiinesvile, FL, USA

problem #42

Apr 212023

Bronco Sport

  • miles
I own a 2021 Bronco Sport. As of 04/21/23 at 13,951 my Bronco started experiencing a very loud squeak when put in reverse/braking. Was taken to Ford Dealer 4 times with them replacing caliper pins and bushings and greasing slides. Then additional rear cleanings-??After all this I-??m still left with same loud noise and it is NOT FIXED! I have been told by technicians that multiple customers are experiencing my same issue and that it is due to faulty brake pads that are NOT covered by warranty!!!"?"

- Ft. Wright, KY, USA

problem #41

Apr 252023

Bronco Sport

  • miles
When going backwards and applying rear brakes a horn like sound comes from rear brakes. Sounds like a boat or fog horn. Vehicle has been at ford dealer 6 times. TSB fix did not work and gel on brakes did not work. Ford refuses to fix this problem.

- Pittsburgh, PA, USA

problem #40

Apr 132023

Bronco Sport

  • 10,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing and depressing the brake pedal, there was a loud sound like a horn coming from the rear brakes. The vehicle was taken to the local dealer who replaced the brake calipers, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 10,000.

- Clearwater, FL, USA

problem #39

Jun 012022

Bronco Sport

  • 9,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing, there was an abnormal grinding noise detected coming from the brakes. While driving at various speeds around a curb, the steering wheel was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer and the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 9,000.

- Highland Park, MI, USA

problem #38

Mar 102023

Bronco Sport

  • miles
I have a 2021 Bronco Sport Badlands with the 2.0. When taking the vehicle out after it has been sitting overnight or longer, as others have stated, the brakes are extremely sensitive and will groan/make a loud noise when even the slightest pressure is applied. I assumed until now that it has been condensation on the rotors, but seeing as the frequency it occurs has been everytime I get in the vehicle, I did some investigation and found out this is quite a common issue here. No brake performance issues have been noticed, just annoying noise. Adding my experience for documentation purposes.

- North Ridgeville, OH, USA

problem #37

Feb 222023

Bronco Sport

  • miles
The brakes make a loud moaning/squealing noise like a whale every time I brake in reverse. The brake recall did not fix the problem. They still squeal every single time I leave my driveway.

- Cabot, AR, USA

problem #36

Apr 152021

Bronco Sport

  • 2,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated while reversing and pressing the brake pedal, there was a loud grinding sound coming from the rear of the vehicle. The contact stated that additional force was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 2,000.

- Rock Hill, SC, USA

problem #35

Oct 172022

Bronco Sport

  • miles
I had recall done a few months back regarding my breaks. Breaks always sound horrible when my vehicle is cold. When the recall was done they sound even worst. Ford parts are the worst. Im embarrassed every time I leave my driveway. Due to the loud noise. I took my car to marina Ford on October 2022 because the engine sounds horrible. It shakes. I feel like I will get stranded. The dealer tech told me they did not have anything available until January 2, 2023. Once January came they told me they did not provide rental cars. Im scared to drive my vehicle. I drive for a living with people with disabilities. We are put in danger every time I drive. I have several videos on how my engine trembles, I am putting myself and my consumers at risk. Please help me resolve my problem. Ford is not helping me since there family own dealers. I would appreaciate a response. Thanks

- Los Angeles, CA, USA

problem #34

Oct 022022

Bronco Sport

  • 30,000 miles
The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.

- Hastings, MI, USA

problem #33

Jan 042023

Bronco Sport

  • 3,000 miles
this has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the Bronco and after several tries - it started back up and I was able to drive away. The Bronco is at the Dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up.... they scream bloody murder. It is so embarrassing.

- Appleton, WI, USA

problem #32

Apr 052022

Bronco Sport

  • miles
Issue with brakes - the vehicle has been at the dealership 4 times with no resolution to the noise coming from rear brakes and now the brakes seem to lock up at a stop and release suddenly creating a safety issue for my family and the motoring public. After the last attempt the noise is a lot worse then it was prior to the repairs recommended by Ford's TSB

- Uniontown, OH, USA

problem #31

Oct 072022

Bronco Sport

  • miles
Had a recall done on my brakes because of the noise vehicle was making when going in reverse and difficulty and stopping. Brakes were replaced but current brakes do not work well and threw off a lot of dust did not fix the noise when going in reverse not sure if it needs rotors or if there-??s another issue with the brakes recall not resolved

- Mableton, GA, USA

problem #30

Aug 142021

Bronco Sport

  • 9,202 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.

- Sahuarita, AZ, USA

problem #29

Nov 072022

Bronco Sport

  • miles
Our vehicle has multiple issues with it's brakes since we purchased the vehicle in December of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around January of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with Ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling and asking for help.

- Twentynine Palms, CA, USA

problem #28

Dec 142022

Bronco Sport

  • miles
The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a -??ship horn-??. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn-??t duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a TSB for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the Service Advisor, so they have the car now waiting for Ford to investigate. Online Ford Bronco forums also show a defect in the -??coefficient of friction-?? for the brake pads, but both Ford and the dealer currently are saying that-??s a wear item and they won-??t fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the TSB service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (primarily, ) but maybe in the overall balance of the braking system, resulting in premature wear of the back pads, longer stopping distances, and that awful noise when I back up.

- Cape Coral, FL, USA

problem #27

Jul 162022

Bronco Sport

  • 7,982 miles
The contact owns a 2021 Ford Bronco. The contact stated while reversing at approximately 3 MPH, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger-??s side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the NHTSA Hotline. The failure mileage was 7,982.

- South Euclid, OH, USA

problem #26

Oct 262022

Bronco Sport

  • miles
Every morning or when it-??s raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly.

- Upper Marlboro, MD, USA

problem #25

Apr 252022

Bronco Sport

  • 100,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 40 MPH, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000.

- Ashland, MO, USA

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