10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
4,253 miles

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« Read the previous 20 complaints

problem #34

Oct 022022

Bronco Sport

  • 30,000 miles
The contact owned a 2021 Ford Bronco Sport. The contact stated that while driving at 55 MPH, the vehicle inadvertently drove off the roadway and caught fire. The fire started from the front of the vehicle. The air bags were deployed. The contact sustained a broken hip, injuries to her pelvis, left clavicle, and right rib, as well as a head injury causing a minor brain bleed. Medical attention was received. The fire department arrived on the scene and extinguished the fire. A police report was filed. The contact was unaware if a fire department report had been filed. The vehicle was towed to an unknown location, where it was deemed totaled by the insurance company. The failure mileage was approximately 30,000.

- Hastings, MI, USA

problem #33

Jan 042023

Bronco Sport

  • 3,000 miles
this has happened twice to me. First time, I was driving around a roundabout - and the engine kicked off and there were a lot of alerts across the screen. I was safely able to coast off the road and onto the side where I sat for a little bit trying to restart it. After pushing the start button several times - it started back up and I was on my way. Most recently, last week - I was driving on the highway and the engine died and so many alerts were going across the screen. I couldn't pay much attention to the errors because a semi almost rammed my back end. I was on an incline on an off ramp and was trying to coast to the side as much as I could. It was too scary to monitor what was happening on the screen. I sat there trying to restart the Bronco and after several tries - it started back up and I was able to drive away. The Bronco is at the Dealership right now for them to look it over. No warning messages or anything - the engine shut down and then the alerts started. It appeared to be like every alert that could come up. There were so many. I also have the squealing and loud brakes. On back up.... they scream bloody murder. It is so embarrassing.

- Appleton, WI, USA

problem #32

Apr 052022

Bronco Sport

  • miles
Issue with brakes - the vehicle has been at the dealership 4 times with no resolution to the noise coming from rear brakes and now the brakes seem to lock up at a stop and release suddenly creating a safety issue for my family and the motoring public. After the last attempt the noise is a lot worse then it was prior to the repairs recommended by Ford's TSB

- Uniontown, OH, USA

problem #31

Oct 072022

Bronco Sport

  • miles
Had a recall done on my brakes because of the noise vehicle was making when going in reverse and difficulty and stopping. Brakes were replaced but current brakes do not work well and threw off a lot of dust did not fix the noise when going in reverse not sure if it needs rotors or if there-??s another issue with the brakes recall not resolved

- Mableton, GA, USA

problem #30

Aug 142021

Bronco Sport

  • 9,202 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while reversing at an undisclosed speed, there was an abnormal squealing noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer where the failure was confirmed but was not repaired. The manufacturer was notified of the issue and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 9,202.

- Sahuarita, AZ, USA

problem #29

Nov 072022

Bronco Sport

  • miles
Our vehicle has multiple issues with it's brakes since we purchased the vehicle in December of 2021. Initially, when we would use our brakes while in reverse, the brakes would make a groaning sound (this started around January of 2022). We assumed it had something to do with the recall announced about the brakes of the vehicle and waited for parts to become available to get the brakes fixed. We finally got our brakes replaced once parts became available, but this did not fix the rear brake sound. The dealership replaced the rear brakes and the noise stopped. We brought the vehicle home and the front brakes began to squeal when using them while in drive. We called the dealership and let them know and they said to bring it back in. We brought the vehicle in, they replaced the front brakes and by the time we got home, the brakes were squealing again. We called the dealership, they had us bring the vehicle in again to inspect it, and confirmed they heard the squealing but they would not be performing a service until they confirmed with Ford if they should replace the rotors. Two weeks later, we get the call to bring back the vehicle to replace the rotors. We bring it in, get rotors replaced and brought the vehicle home. After 4 days, our vehicle began to make the same squeal sound on our brakes while in drive, and make some sort of groaning sound when we came to a complete stop. Ford employees seem to not be able to fix this issue and seem frustrated with us that we keep calling and asking for help.

- Twentynine Palms, CA, USA

problem #28

Dec 142022

Bronco Sport

  • miles
The vehicle seems to have long stopping distances and I experienced shaking at highway speed. Also, when I back up, there is a very loud moaning noise, like a -??ship horn-??. This noise occurred several times from when I first bought the new vehicle and each time I took it to the dealer, they said they couldn-??t duplicate the problem. That was over 4 times now that the dealer denied there was a problem. I then made a video of the noise to prove it to the dealer. They agreed there was a TSB for caliper pins and bushings, so they did that work. Before I left the dealer service department, the problem happened again to the Service Advisor, so they have the car now waiting for Ford to investigate. Online Ford Bronco forums also show a defect in the -??coefficient of friction-?? for the brake pads, but both Ford and the dealer currently are saying that-??s a wear item and they won-??t fix it under the warranty (my car has 30k mikes now but this problem occurred first when I only had the car for a few months). As part of the TSB service on 12/15/2022, they said my front original brake pads are like new but the back ones are due to be replaced. They acknowledged that the rear pads usually last twice as long as the front, but my vehicle is opposite that. I think they should put new brakes and new rotors on the vehicle under warranty, especially in back since those rear pads only should not be worn out at 30k miles while the front are like new. Clearly, there is a problem with the rear brakes (primarily, ) but maybe in the overall balance of the braking system, resulting in premature wear of the back pads, longer stopping distances, and that awful noise when I back up.

- Cape Coral, FL, USA

problem #27

Jul 162022

Bronco Sport

  • 7,982 miles
The contact owns a 2021 Ford Bronco. The contact stated while reversing at approximately 3 MPH, the contact depressed the brake pedal and there was a loud honking sound inside the cabin on the passenger-??s side of the vehicle. The contact stated that the noise was heard at start-up and while reversing and depressing the brake pedal. The contact stated no warning light was illuminated. The contact called a local dealer and was informed that the sound was not related to a recall. The vehicle was not repaired. The manufacturer had been contacted but the contact was transferred to the NHTSA Hotline. The failure mileage was 7,982.

- South Euclid, OH, USA

problem #26

Oct 262022

Bronco Sport

  • miles
Every morning or when it-??s raining out the breaks make a horrible loud grinding noise on when hitting the breaks as you back up. My concern is that these breaks are oxidizing super quickly as this started happening only after a few months of owning my new car. I have had many cars and mostly used cars and never have I heard this horrible noise when breaking while backing up. I feel like these are going to degrade severely quickly.

- Upper Marlboro, MD, USA

problem #25

Apr 252022

Bronco Sport

  • 100,000 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving 40 MPH, the contact noticed a delay while depressing the brake pedal. The vehicle was taken to the dealer and the front brake pads were replaced. The manufacturer was contacted and agreed to replace the front brake pads; however, the rear brake pads were not replaced. The failure mileage was 100,000.

- Ashland, MO, USA

problem #24

May 312021

Bronco Sport

  • 600 miles
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving soon after starting the vehicle, while the gear shifter was in reverse(R), the brake pedal was depressed and there was a loud squeaking sound. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer on five occasions, and the mechanics were unable to duplicate the failure. Additionally, the contact stated that the failure was reoccurring while driving at various speeds and that a vibration was felt when the brake pedal was depressed. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 600.

- Sarasota, FL, USA

problem #23

Nov 202022

Bronco Sport

  • miles
Some Ford Bronco Sport and Escape SUVs, which share a brake system, are being recalled now because NHTSA has determined that they may not stop in a short enough distance in some circumstances. A total of 114,996 vehicles, mostly 2021 models with a few 2022s, will be recalled starting in early January. Yes dealer has car and told be it need booster. This was bought less than a month. I dont think it was look at with ford gold certified. Found out it was in shop late july august by previse buyer. They coverd it up never gave me sheet what was look at.

- East Stroudsburg, PA, USA

problem #22

Nov 152022

Bronco Sport

  • miles
Vehicle brought in for Brake Recall at 11k miles. After service completed, vehicle has a loud screech when vehicle is in reverse or in a tight turn radius. No warning lamps or symptoms before this issue occurred. Vehicle is being brought back to dealership for further inspection.

- Plano, TX, USA

problem #21

Jun 012022

Bronco Sport

  • miles
I had my vehicle taken to address its recall on the breaks. Within a few weeks time, my vehicle began creating excessive break dust on the front breaks and began making a grinding sound when backing up. I had my vehicle brought back into the dealership to have those items looked at and staff brushed this all off as being normal. However, the breaks never behaved this way before the "recall fix" and I'm concerned that all of these issues may point to a bigger issue. Did I buy a lemon or is this truly normal?

- Austin, TX, USA

problem #20

Aug 202022

Bronco Sport

  • miles
Makes a loud moaning sound when reversing after vehicle has sat for a few hours. Brake pads are fine, does not happen when braking while going forward. Only braking while going in reverse.

- Temple, TX, USA

problem #19

Aug 272022

Bronco Sport

  • miles
Traveling with cruise control set at 78mph. Service engine light came on without warning and vehicle couldn-??t maintain speed. Exited highway to determine what was wrong. Pulled into gas station parking lot and the power brakes failed. The vehicle had two recalls for brakes serviced on 7/7/22. The vehicle is being towed to a dealership as the vehicle had less than 12,400 miles and has been owned less than one year. Any/all components available for inspection. If driver had not had wherewithal to exit highway when they did, there certainly could have been a fatality incident.

- Jakin, GA, USA

problem #18

Sep 212021

Bronco Sport

  • miles
The contact owns 2021 Ford Bronco Sport. The contact stated that while the vehicle was in reverse(R), the brakes would emit a loud squealing noise upon depression without warning. The contact had taken the vehicle to the dealer and the front brake pads were replaced; however, despite the repair, the failure persisted. The contact then called the manufacturer who referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.

- Plainville, MA, USA

problem #17

Aug 022022

Bronco Sport

  • miles
When coming to a stop and pressing on the breaks it periodically will make s sound and then there is about a 2O SEC DELAY before coming to complete stop. If I am driving downhill the delay is longer. This scares my since I drive over 100 miles a day for work. I have reached out to FORD and the manufacture and they still do not have a fix to the issue.

- Wailuku, HI, USA

problem #16

Mar 152022

Bronco Sport

  • miles
I have a brake recall related to a safety defect. The car does not stop quick enough at highways speeds, however ford has not offered a remedy in a timely manner. I have been to 4 different Ford dealerships with no success. All four have informed me it would take a week to get the part, to later change the answer and say its unavailable on backorder. I can't get my brakes repaired. Additionally, the back door does not lock under any circumstances. The car is unsafe and unsecure from the inside and out.

- Denver, CO, USA

problem #15

Dec 152021

Bronco Sport

  • miles
I had two recalls which one of them was my breaks. I went about 3 months ago and they told me they didn't have the part and they would place the order and I would get a call as soon as it arrived. I waited and a new recall came in saying there was a leak in the engine oil and it could cause a fire on my car. I called Ford after I made an appointment online, when I spoke to the lady she said she had no idea and all she could do was made me an appointment. I decided to drive myself in person to this dealer Big Valley Ford and let them know what was happening since my app and my car both said I had I HAS 0% OIL LIFE and i needed oil changed ASAP. according to my sticker on the window from the previous oil changed it said I had over 1000 miles before oil change, yet my car and app were telling me i had 0% oil life. When i went to them specially after knowing there was a recall for oil leak they took my car and said they would inspected, they called me again and said there was nothing wrong with it and to ignored it, I never got a paper or anything with such information. I asked about the other recall and if my parts were finally in and the guy said there is no record or order for that. He sent me to speak to someone else and when I did they lied to me saying my car parts had been order. When I left a lady call me saying she needed pictures of my car to be able to order them and I told her someone had already said they were order that morning and she said no orders were never place. I drive back to them again and I live 20 minutes away, If i didn't show up in person again they would had never had made the order I had been waiting for over 3 months. As of today I do not longer feel safe with this car and I don't want it, yet I dont know what to do to solve this I need help please!!

- Stockton, CA, USA

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