See attached document for complaint.

- Fayetteville, NC, USA

My car has left me in the middle of the road twice in 2 weeks. I am scared and nervous can-??t understand what-??s going on, I am with my kids and no one to help. Every light comes on and off and it won-??t start, the first time my ex husband jumped it with his jumping cables and it came right back to life, but this second time, we jumped it for about 5 times and nothing. Towing truck came in the night the day after it happened and he jumped it and it started, drove my car really carefully back home and now I-??m scared to use my car because I-??m afraid it-??ll leave me in the middle of the highway or what-??s worse it can cause an accident and my kids inside. I couldn-??t even imagine how devastating that would be. Please help me to find a solution for this matter _ Sincerely, A mom with 3 kids driving to her job and kids sports every day and she needs a reliable car.

- Montpelier , VA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The contact was able to pull over to the shoulder of the roadway. The vehicle was able to restart and operated as needed. The contact stated that the failure had been recurring while driving. No warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); which included the VIN; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

- Whitewright, TX, USA

I hit the start button on my car and it began to flicker lights and start over and over again then it started an electrical fire in the front of the vehicle. We had to quickly disconnect the battery to get it to stop trying to start. I took it to the dealer and they said it was a defective starter. If I didn-??t have tools or if my car was in the garage I could have been asphyxiated or my house could have caught on fire.

- Houston, TX, USA

The car went completely dead when I was stopped at a red light. There was no power and I couldn-??t put it into park. There was no indicator light nor warning that there was a problem with the battery. This put me into great risk of being hit by another car as traffic started to worsen and cars were trying to go around me. Police came and got me out of the car and because they could not get the car into gear they called and had it towed. I incurred the cost of the tow as well as the cost of the battery and the labor to install it. I tried to get reimbursed from the dealership but they said they couldn-??t help me abc suggested instead that I don-??t use the auto stop/start because it was draining the battery which caused it to not have enough power to restart at the red light. This was a very frightening experience as it was in another city other than my own and it was just on the other side of a bridge during traffic hour.

- Virginia Beach, VA, USA

The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power and the vehicle stalled. The contact's husband was not able to restart the vehicle. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Live Oak, FL, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle shut off. The message "Charging System Shutting Down" was displayed. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the instrument cluster was inoperable. The vehicle was pulled to the residence. The contact stated that upon restarting the vehicle later, the vehicle responded as needed and was taken to the dealer, where the battery was replaced; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired because the recall remedy was not yet available. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

- Drakes Branch, VA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.

- Waveland, MS, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while approaching a stop light at 45 MPH, the brake pedal was depressed, and the vehicle stalled. No warning lights were illuminated, and the contact was forced to bring the vehicle to a complete stop. The local Police Department arrived at directed traffic around the vehicle until a tow truck was able to tow the vehicle to a local dealer, where it was diagnosed. The contact was informed that the battery had failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Virginia Beach, VA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her daughter was stopped at a traffic light and attempting to drive from the stop, the vehicle inadvertently lost motive power. The driver was unable to restart the vehicle until assistance arrived, after which the vehicle was able to be jump-started. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The VIN was included, but parts were not yet available for the recall repair. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 72,000.

- Mattoon, IL, USA

Vehicle completely died in the middle of operation. All lights came on and then the vehicle completely shut off. Reverse camera comes on and stays on while driving forward from time to time. I have this on video as well.

- Pleasant Hill , CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Columbia, MD, USA

One day after trying to remote start the vehicle it didn-??t remote start. It was found the vehicle was not in park. This triggered the wrench warning light. Upon investigation by the dealer it was found the PRNDL was not responding. The PRNDL should put the car in park if the driver doesn-??t and this time that didn-??t happen. Seems like safety issue like the death that happened on a Chrysler vehicle because the car was not in park. My car had 32,000 miles and was only 3.5 years old. Seems this is a common problem when you search it on line.

- Royal Oak, MI, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the service warning light illuminated. The vehicle was able to restart. The contact also stated that while attempting to park the vehicle, the transmission unexpectedly downshifted with the transmission warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,534. VIN tool confirms parts not available.

- West Covina, CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Griffith, IN, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Phoenix, AZ, USA

Vehicle would not start on two occasions, both times the vehicle was jumped and started. On the third occasion the car would not start, the electrical panel flashed all the warning lights and the dashboard continually flashed on and off. It was towed to the Ford Dealership in Oxford, MS in December 2024. The dealership looked over the car, no other issues and advised that this was likely a recall and recommended a battery replacement which I did. I paid $202.65 for the repairs and in February I received a notice for 12 Volt battery recall but no instructions were provided to seek reimbursement nor was there any recall fix given (time was Q2 2025). The instrumental panel upon attempting to the start the vehicle would light up but the engine would not turn over, all warning lights would come on. Yes the vehicle is available for inspection.

- Sacramento , CA, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that upon coming to a complete stop, the vehicle inadvertently lost electrical power. The vehicle was able to restart but required a jumpstart. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

- Saint George, UT, USA

The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The contact confirmed that the vehicle was taken to a local dealer and was repaired under NHTSA Campaign Number: 25V019000 (Electrical System); however, the recall repair failed to prevent the failure from occurring. In addition, while driving at an undisclosed speed, the vehicle lost automotive power and the contact was able to pull over the shoulder of the roadway. The contact stated that the vehicle was jumpstarted. The local dealer was contacted, and the failure was identified as a possible battery-related failure. The vehicle was diagnosed, and the battery was replaced at the owner's expense. Upon further investigation, the VIN was still under recall however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,426.

- Borger, TX, USA

The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while stopped at a traffic signal, the accelerator pedal was depressed when the signal changed, and the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that a passing vehicle stopped and provided a jumpstart. The contact stated that she was able to drive the vehicle back to the residence. The contact stated that the failure occurred two more times and after the last failure had taken the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

- Leesburg, VA, USA