10.0
really awful- Crashes / Fires:
- 3 / 5
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,161 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Ford claims they have fixed the recall associated with 25S02/25V019 recall for battery issues that cause power loss with this vehicle. On May 25th 2025 this vehicle experienced the issue outlined in this recall (sudden power loss while stopping or slowing). Ford ( specifically C Harper Ford) advised the recall is not open on this vehicle and will not correct the issue. They also state the recall was inspected on April 30th while this vehicle was there for another recall ( related to the fuel injection system). Clearly the recall was not addressed or corrected due to the incident of power loss on May 25th 2025. I believe that Ford, is purposefully not addressing this problem as required under the recall and places my family in danger of death or serious bodily injury by not completing this required work.
- Elizabeth, PA, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle independently turned off. The contact was unable to restart the vehicle. The vehicle was towed the dealer to have the battery replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); and the VIN was included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.
- Deerfield Beach, FL, USA
I was driving 70mph on [XXX] in New Jersey when all of a sudden with no prior warning the battery light came on and my vehicle became very hard to control, I felt it shutting down so I immediately pulled to the only shoulder which happened to be on the left. The car shut down and would not start again. A State Trooper said I can not stay on the left shoulder and decided to push my car to the next exit. Since it was an electrical problem my car kept locking up and would not stay in neutral and the steering kept locking as well. I was being pushed on the left shoulder with car speeding past me while my car was locking up which also cause my tires to blow out, I was afraid for my life but the officer continued to push me. This is the second time my vehicle shut down on me leaving me in a dangerous situation, I'm afraid that next time it happens It could cause me to get seriously injured or my life! I had to have it towed to the dealership and I was charged almost $1000 for repairs and 2 weeks later I received a recall letter on this issue for the software. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Port Monmouth, NJ, USA
Husbands Ford Bronco sport has had a constant smell of exhaust that fills the interior of the vehicle since purchased. Dealer said there was a -??recall and fixed the problem-??. It only lasted 2 days until it began again. My husband gets lightheaded and dizzy while driving and has to stop and roll his windows down. He almost passed out while driving home with our children. Dealership says -??this is a common problem and Ford doesn-??t have enough parts at the moment to fix it and it will be around 2-3 months until they do.-?? Also, the car has suddenly stopped while driving or won-??t start back up. It has to sit for a day or so and then it will start. Tried replacing the battery and it didn-??t work. We-??ve had to leave it sitting in random parking lots several times.
- Winchester, KY, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while his daughter was driving 25 MPH, the vehicle failed to respond. There were no warning lights illuminated. The contact's daughter was attempting to slow down while coming to a corner and the vehicle suddenly stopped. The contact stated that the vehicle lost power and was unable to shift into gear. The vehicle was taken to a service center and the battery was replaced. The vehicle was then taken to a dealer but was not yet repaired. The contact was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
- Thompson's Station, TN, USA
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle accelerated independently. The contact stated that after depressing the brake pedal several times, the vehicle was able to come to a stop. The message "Brakes Applied - Acceleration Reduced" was displayed. The contact had experienced the failure approximately 10 times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
- Westminster, MD, USA
Ford has a battery that corrodes while driving and can shut off car. This is dangerous. On top of that, they had to extend warranty on drivers seat belt and fuel injector but will only allow those to be replaced once they break. My car is unsafe to drive. Imagine, car shuts off and seat belt breaks. This is dangerous.
- Deerfield Beach, FL, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact was able to pull off the highway but was unable to restart the vehicle. The contact stated that no warning light was illuminated. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed and was not yet repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System). The contact had received the recall notification however, the part to do the recall repair was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000. VIN tool confirms parts not available.
- Detroit, MI, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 25 MPH, the accelerator was pedal was depressed, and the vehicle failed to respond. The message -??Charge System Soon-?? was displayed. The vehicle stalled and lost power. The contact called Roadside Assistance, and Roadside Assistance jumpstarted the vehicle and the contact was referred to Auto Zone. The contact purchased a battery. The dealer contacted the contact about an unknown recall. The contact informed the service technician that the instrument panel had become inoperable, and the sensors were not activated. The contact then received a notification letter and contacted the dealer and was informed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
- Raleigh, NC, USA
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Washingtonville, NY, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the 12-volt battery. The vehicle was not repaired and remained at the dealer. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 50,000.
- Hawthorne, NJ, USA
See attached document for complaint.
- Fayetteville, NC, USA
My car has left me in the middle of the road twice in 2 weeks. I am scared and nervous can-??t understand what-??s going on, I am with my kids and no one to help. Every light comes on and off and it won-??t start, the first time my ex husband jumped it with his jumping cables and it came right back to life, but this second time, we jumped it for about 5 times and nothing. Towing truck came in the night the day after it happened and he jumped it and it started, drove my car really carefully back home and now I-??m scared to use my car because I-??m afraid it-??ll leave me in the middle of the highway or what-??s worse it can cause an accident and my kids inside. I couldn-??t even imagine how devastating that would be. Please help me to find a solution for this matter _ Sincerely, A mom with 3 kids driving to her job and kids sports every day and she needs a reliable car.
- Montpelier , VA, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power inadvertently. The contact was able to pull over to the shoulder of the roadway. The vehicle was able to restart and operated as needed. The contact stated that the failure had been recurring while driving. No warning light was illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); which included the VIN; however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.
- Whitewright, TX, USA
I hit the start button on my car and it began to flicker lights and start over and over again then it started an electrical fire in the front of the vehicle. We had to quickly disconnect the battery to get it to stop trying to start. I took it to the dealer and they said it was a defective starter. If I didn-??t have tools or if my car was in the garage I could have been asphyxiated or my house could have caught on fire.
- Houston, TX, USA
The car went completely dead when I was stopped at a red light. There was no power and I couldn-??t put it into park. There was no indicator light nor warning that there was a problem with the battery. This put me into great risk of being hit by another car as traffic started to worsen and cars were trying to go around me. Police came and got me out of the car and because they could not get the car into gear they called and had it towed. I incurred the cost of the tow as well as the cost of the battery and the labor to install it. I tried to get reimbursed from the dealership but they said they couldn-??t help me abc suggested instead that I don-??t use the auto stop/start because it was draining the battery which caused it to not have enough power to restart at the red light. This was a very frightening experience as it was in another city other than my own and it was just on the other side of a bridge during traffic hour.
- Virginia Beach, VA, USA
The contact owns a 2021 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V019000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving 30 MPH, the vehicle lost motive power and the vehicle stalled. The contact's husband was not able to restart the vehicle. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
- Live Oak, FL, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at various speeds, the vehicle shut off. The message "Charging System Shutting Down" was displayed. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the instrument cluster was inoperable. The vehicle was pulled to the residence. The contact stated that upon restarting the vehicle later, the vehicle responded as needed and was taken to the dealer, where the battery was replaced; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V019000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the vehicle could not be repaired because the recall remedy was not yet available. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
- Drakes Branch, VA, USA
The contact owns a 2021 Ford Bronco Sport. The contact stated while the vehicle was parked, intermittently while the vehicle was in drive the vehicle stalled and while the vehicle was in reverse the vehicle accelerated forward. The contact stated there was an abnormal sound coming from the vehicle. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear differential unit needed to be repaired. The vehicle was serviced under NHTSA Campaign Number: 21V011000 (Power Train), 24V267000 (Electrical System; Power Train); however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,660.
- Waveland, MS, USA
- La Mesa, CA, USA