10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,608 miles

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« Read the previous 20 complaints

problem #25

Jul 012023

EcoSport

  • miles
I was traveling on the highway around 60-65 miles per hour, then on my infotainment system I got a notification that said "Low Oil Pressure" the car then started slowing down. Even though I was not needing an oil change, I kept driving looking for a place to see if there was someplace open to let me know what is wrong. Then after getting off an exit I drove about another mile before the car just gave out, would not turn on or anything. After getting my car towed at the Ford Dealership they told me that I was going to need a new engine, they said they found metal shavings in my oil from the engine. The way my safety (and the other passengers) was put at risk is by the car immediately slowing down on the highway without any other warning. They replaced the engine but it is the same old one, it is available for inspection.

- Maumee, OH, USA

problem #24

Sep 202023

EcoSport

  • 100,000 miles
Low engine pressure messaged came on and check engine light. Overheating light beeped saying coolant is hot so I turned on heater to cool down and pulled over. Made an appointment with ford dealership for them to tell me cracked cylinder head due to coolant leaking into system. Of course by the time it got looked at the dealership it was slightly over 100000 miles. I-??ve read along with hearing from ford that this has been common complaint with this model. Then I-??m told to get a new engine that it-??s on back order for 6 months to a year! This issue is scary and to think of the possibility of car engulfing with ford not doing anything to fix the issue. Now I-??m stuck paying $15,000 left on and low chance to get a new engine if that engine doesn-??t cause the same issues!

- Bullhead City, AZ, USA

problem #23

Aug 192023

EcoSport

  • miles
In late August 2023 my wife and I were driving her 2018 Ford Ecosport SE down one of our local highways at approximately 70mph. Without any warning the low engine oil pressure light came on and the car alerted to low oil pressure. The vehicle suddenly slowed down and would not travel any faster than 20mph in an instant. I was able to pull safely to a side road about.5 miles from where it initially happened. It was a very hot August day and my 18 month old was in the back of the vehicle. When I parked the vehicle it shut off and never turned on again. We waited for upwards of 2 hours on a tow truck while thankfully we were able to get our child into a cool car after about 45 minutes of waiting for someone to get to us. I had the vehicle towed to the dealership where we bought the car new in 2019. The vehicle at the time of incident had just over 70,000 miles. Upon diagnosis Ford stated there was some type of failure that the suggested repair would be a long block assembly 6006 and turbocharger. This service would cost $7,464.61 but they could not do it because the replacement engine is on backorder with no estimated time of when one would be available. We have since had to have the vehicle towed several times back to our place where it sits just waiting to decide what to do with it and have been forced to purchase a new vehicle since. I have noticed after this happening that I am not the only one that has experienced this problem and that it is a known issue and has been for years. One of the remarks I received from a Ford employee is "you should not have bought a throw away car".

- New Bloomfield , MO, USA

problem #22

Jul 142023

EcoSport

  • miles
Vehicle began making strange noise and losing power while driving, thankfully a few feet from daughter-??s home. Made it to driveway, made loud noise and lost all power and control of vehicle. My vehicle had recently been serviced and there were no warnings that this would happen. No lights came on to indicate that there was about to be a problem. I had just left a major hwy (441) where speeds average 70 mph and there are a lot of log trucks and transit vehicles. Ford agreed to pay a portion of the repair but it took 3 months and my vehicle isn-??t the same since picking it up Friday 10/13:23. I feel I paid a lot of money to replace an engine that was nowhere near the end of its mechanical lifespan. I had to refinance my car in order to do loan for the repair which caused me a loan fee and will result in more interest. It is my understanding that a service bulletin was issued on this problem but Ford took no effort to warn us of the danger or repair ahead of time before it cost us thousands of dollars.

- Dublin, GA, USA

problem #21

Sep 082023

EcoSport

  • miles
Failed oil pump. Driving on highway when engine oil pressure light comes on and car starts misfiring and no acceleration. Car drives completely 5 minutes after.

- Phoenix , AZ, USA

problem #20

Sep 222023

EcoSport

  • miles
I was driving on the highway and my oil light came on and it said 'oil pressure low'. I pulled over because the car would not go above 20 mph and the engine was making sputtering noises. Very scary! I had it towed to the dealership who said the oil pump failed and the belt. This was one MONTH after my warranty expired. They quoted me $4,000 as a fix but also said it was not guaranteed it wouldn't happen again. I argued with Ford who agreed to pay some of it. I am very mad that a car I've only had for two years completely died and had no fix. Also very dangerous for a car to completely die while on the highway.

- Kansas City, MO, USA

problem #19

Sep 032023

EcoSport

  • miles
I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicle lost all power and the steering wheel seemed to lose power steering also. I had no prior warning of this at all. My mechanic said the engine will have to be replaced due to a broken engine oil pump tensioner belt. There are bits of metal in the engine now so it is unusable. I cannot afford a new motor so the vehicle is sitting on my property currently, since I have 3 more years of payments to make. I have called Ford and was told my VIN number is not included in the current recalls for this issue, even though this is the exact same year and issue I have experienced. My 5 year warranty ended on July 30 2023, and this occurred on September 3 2023, 34 days out of warranty, with 57,365 miles on it. I did cite SSM48093 and SSM49726 which I read to Ford but they will do nothing to issue any sort of recall. I was stuck on the interstate for over 6 hours on a busy Labor Day weekend with the back end of my vehicle within a foot of the white line, every large vehicle coming by would shake the car. It was 94 degrees out, and the vehicle wouldn't run so there was no place to go to get out of the sun or get cooler, and no drink or food for that matter either. I'm so disappointed in Ford for not standing behind their product, now I have seen their are hundreds of people this has happened to also, without a recall.

- St Johnsbury, VT, USA

problem #18

Sep 242023

EcoSport

  • miles
I drove 2 hours to see family. As I was leaving my oil pressure light came on, the first time ever. I pulled over and checked my oil and checked for leaks and everything was okay. I started driving it back and only got around the corner when my car stalled and the engine light, low oil pressure light, and battery light turned on. I had it towed to a dealership and the service mechanic says it needs a new engine. The car is 5 years old and only has 54,000 miles on it.

- Fort Worth , TX, USA

problem #17

Sep 032023

EcoSport

  • miles
I got in the car one morning and got a low pressure oil light so I thought it needed more oil so I put more oil in the car and then as I was driving I had low acceleration. Then my brakes started to go out Then my brakes started to go out. Not like they needed to be replaced but they were very hard to press and you needed to press them all the way to the floor but you still didn't have any breaks. My safety and other people safety was put at risk when I was driving the car and my brake started to go out because I didn't have any way to stop my car. The issue has been confirmed by an independent mechanic that I took the car too that I was told I needed to take it to buy my warranty company. It has been taken to a mechanic it's been at the mechanic for 2 plus weeks. I It is currently available to look at but the mechanic is fighting with my warranty company to get a new engine to replace the one I currently have because that's a conclusion that they have come to that i need a new engine. I was told on Thursday the 21st than an inspector from the warranty company was coming out to look at the car to determine whether or not they would approve for me to get a new engine. My check oil light and my check engine light came on as soon as I started having issues and Soon as the check engine light came on as when I started looking in to getting it fixed.

- Chandler , AZ, USA

problem #16

Sep 092023

EcoSport

  • miles
Brakes were squeaking when I brought vehicle off lot initially. Santa Monica Ford Lincoln Dealership notified me it is likely "dust on the tires, and would wear off in time." It never did. Later, vehicle was stalling in middle of intersections. Starter was replaced. Vehicle began lagging again to restart after idle at lights. Disgusting smell coming from vents described by dealership as "old socks." Brought it in, filter replaced. Smell continued. Brought it back again, issue was never fixed. They told me to run the vents. Shortly after, check engine light appeared with note "Low Oil Pressure." Car began making loud sounds. Brought car to dealership, has been 2 weeks with no diagnosis. Was notified of a rodent infestation. Dealership asked me to get approval from Ford for an engine tear down to find the root of the issue. Ford corporate was notified of this issue and is working with me on repairs. All repairs of past were under warranty. Current issue should be under power train, however, failing to give diagnostic after 2 weeks. I have covered 2 weeks of rentals out of pocket- Ford told me to go through Enterprise which I did. One week in, they notified me it has to be from their preferred Enterprise location. Nothing has been diagnosed or covered, dealership is stalling the issue.

- Los Angeles, CA, USA

problem #15

Aug 102023

EcoSport

  • miles
2018 EcoSport with 64k miles. After highway travel stopped at a gas station, the vehicle had a low engine oil pressure light turn on while idling... With a fast knock noise. During highway travel there were no signed of any issues. After towing to dealership, we found the OIL SUMP TENSIONER BELT BROKE. Dealership said we need a new motor.

- Mebane, NC, USA

problem #14

Jul 162023

EcoSport

  • miles
Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.

- Aledo, IL, USA

problem #13

Jun 212023

EcoSport

  • miles
car failed to accelerate then lost power then stopped running. my app gave me these messages occupant classification system module is present but not configured, airbag warning is on due to electrical issue with vehicle and poertrain malfunctio powertrain fault. After turning the car off an disabling auto start stop the vehicle got me home. but due to the airbag issue my app advised me to not drive the vehicle. 2 months ago the auto start stop failed to restart and car would not automatically recrank. i usually turn auto start stop off due to the failure to auto restart. I did not disable the auto start stop today until i had had ghe acceleration and power failure.

- Nicholson, GA, USA

problem #12

Nov 262022

EcoSport

  • 62,000 miles
The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger seat and her infant in a car seat in the rear seats, the vehicle began to lose power and was making abnormal loud cranking sounds. The message "Power Train Malfunction. Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper hit a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing an oil change, the dealer diagnosed that oil was leaking into the engine, and the engine may need to be replaced. The alternator, the oil pump belt and the twin turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train extended warranty had expired. The failure mileage was approximately 62,000.

- Milwaukee, WI, USA

problem #11

Jan 052023

EcoSport

  • miles
Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.

- Hilliard, OH, USA

problem #10

Feb 232023

EcoSport

  • 31,000 miles
The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was parked the vehicle rolling down the hill and backing into a tree. No one was injured. A police report was filed. The vehicle was deemed totally lost from the insurance company. The manufacturer was contacted, and a case was filed and advised to contact NHTSA and file a complaint. The failure was 31,000.

- Leesville, SC, USA

problem #9

Feb 242023

EcoSport

  • miles
Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17

- Hartwell, GA, USA

problem #8

Feb 112021

EcoSport

  • 61,050 miles
The contact owns a 2018 Ford Ecosport. The contact stated while driving 40 MPH, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 MPH, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 61,050.

- Atlanta, GA, USA

problem #7

Jun 062022

EcoSport

  • miles
I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!

- Columbus, OH, USA

problem #6

Oct 302022

EcoSport

  • miles
The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined

- La Monte, MO, USA

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