The contact owns a 2018 Ford Ecosport. The contact stated while driving 70 MPH with her husband in the front passenger-??s seat and her infant in a car seat in the rear seat, the vehicle began to lose motive power and was making abnormal loud cranking sounds. The message "Power Train Malfunction -Reduced Power" was displayed, and the check engine warning light was illuminated. The contact stated upon attempting to exit the highway and avoid incoming traffic, the front passenger side of the bumper struck a guard rail. There was no injury sustained. The contact was able to continue driving at 35 MPH and pulled into a fire station. The contact turned off the vehicle; however, the vehicle failed to restart. The contact was able to jumpstart the vehicle with assistance. The contact then drove to her residence. The vehicle was taken to the dealer the following day. The dealer informed the contact that an oil change needed to be performed in order to diagnose the vehicle. Upon completing the oil change, the dealer diagnosed that oil was leaking into the engine and that the engine might need to be replaced. The alternator, the oil pump belt, and the twin-turbo were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the power train Extended Warranty had expired. The failure mileage was approximately 62,000.

- Milwaukee, WI, USA

Car started making a loud knocking noise and the check engine light came on. We had it towed to a mechanic and was told the oil pump belt was bad and caused the engine to go bad. We had to pay for a new engine and new oil pump belt. We were told that if this would have went out when he was on the freeway the car would have just stopped.

- Hilliard, OH, USA

The contact owned a 2018 Ford Ecosport. The contact stated while the vehicle was parked, the vehicle rolled down the hill and backed into a tree. No one was injured. A police report was filed. The vehicle was deemed totally lost by the insurance company. The manufacturer was contacted, and a case was filed and advised to contact NHTSA and file a complaint. The failure mileage was 31,000.

- Leesville, SC, USA

Oil pump has broken tension rod went on it as i was driving down the road it began making load noise and pressure light came on this is on my 2018 Ford Ecosport it was made in 12/17

- Hartwell, GA, USA

The contact owns a 2018 Ford Ecosport. The contact stated while driving 40 MPH, the vehicle made abnormally loud sound sounds and stalled. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer to be diagnosed; it was determined that the engine needed to be replaced. The engine was replaced; however, the failure reoccurred while driving. The vehicle was towed to the dealer where the engine was replaced a second time. The contact stated while driving 60 MPH, the transmission was shifting hard, and the vehicle was shuddering. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 61,050.

- Atlanta, GA, USA

I was driving home low oil pressure warning came on, oil was full, then it started to make noise and now the car is dead, can't lock/unlock, all power is gone. FORD refuses to fix the issue and with ALL complaints that I've read how has there not been a recall on this. I HAVE TO HAVE A CAR TO GO TO WORK, like the others, I can't afford to get a new car, I have bills and a job that have to be paid and have to work to make that happen. I have to drive an hour away for my job. I do not have the $7000 for a new engine as this is what I am told. Having to this issue is not an issue caused by me this should be the responsibility of FORD to repair the issues or new engines for those of us that have a dead car. A RECALL NEEDS TO BE MADE ASAP!!

- Columbus, OH, USA

The low engine oil light came on when the oil was full. Car began shuttering and whining. Dealership says oil pump went out and engine ruined

- La Monte, MO, USA

No warning, "engine oil low" notice comes on dash during grocery run. Parked car at the house and didn't not drive it until appt was made at Ford Dealership. Drove the 1 mile away from home to the appt. 2 weeks later dealership tells me that the engine had zero oil in it, despite showing full oil on dipstick. They claim it was an oil pump failure & it's very common in 2018 and 2019 models. They also claim that Ford is unwilling to repair because I am outside the 60k powertrain, my mileage is 61,478. Car is is great shape other than this failure, regular oil changes, brand new battery, new tires.

- Houston, TX, USA

Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was -??fixed-??. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.

- Pueblo West, CO, USA

Ive had this car for 2 years and the check engine light is on and low oil pressure light is on also. The oil is not getting to the engine causing it to knock and loose pressure when driving. Also the starter wont turn.

- Memphis, TN, USA

I was at a light, I went to go around the car in front of me & the car kept revving like it was trying to pick up. I had to glide over to the side of the street because there was no pick up in the car. I waited a few minutes to drive again. I am glad a car wasn't coming because it would've caused an accident

- Brooklyn, NY, USA

I purchase a new 2018 Ford Ecosport. On 12/22/19 the vehicle would not start. There was auxiliary power inside but no response from the engine even after receiving a jump. After approximately 30 minutes the car started. On 12/23/19 I had a Ford dealer check the vehicle. They claimed it was the battery and replaced it. However, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. Once again there was auxiliary power but no engine response. I had to get pushed out of the middle of the street in traffic. I took the vehicle to a different dealer (I was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested I disable the auto stop/start feature and turn off the automatic headlights. I am concerned that Ford is missing something. After reading other similar accounts I was compelled to report my experiences. I am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. Please help us prevent a tragedy

- Chino Hills, CA, USA