10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 10,334 miles
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« Read the previous 20 complaints
I believe the component that failed is engine oil pump belt tensioner this is a recalled item. It is available for inspection however it cannot be checked out by Ford itself. I have notified 3 dealerships and they all stated that the part will be available in the second quarter and that's it. My car cannot run properly the brakes don't work the engine is making noises and I have a low oil pressure light on. My safety and the safety of others was put at risk when my brakes stopped working while I was driving it. The problem has not been confirmed because they won't let me drop it off until later on this month. My car isn't working and it's the only car I have. There was an low oil pressure light as well as my check engine light. My car engine was making rattling noises and my transmission is having issues shifting. This first appeared June 28th 2024. The Ford company has lied to me and told me that even though there is a recall on my car that it is still drivable.
- Fort Collins, CO, USA
I have a 2019 ford ecosport se that is affected with the Engine oil pump belt tensioner replacement ford has done absolutely nothing to help the problem I have been without a vehicle since Jan. In January me and my wife were driving and all of a sudden the low engine pressure light came on and the vehicle slowly started getting slow and we pulled off to the side of the road and had it towed to the CASA ford dealership in Las Cruces NM 470 W Boutz Rd, Las Cruces, NM 88005 575-525-4500 and the diagnostic the vehicle letting me know the vehicle is affected due to this recall and they have submitted documents to ford but nothing has been told to me other then there waiting on ford because the recall still says remedy incomplete. I have been paying on the vehicle and have told the dealership and ford company about a loaner something that me and my wife have been without a vehicle. Ford needs to fix there mistake I have been without a vehicle for 5 months know not knowing anything.
- Las Cruces, NM, USA
In 2022 of July-August. No lights came on to warn me or anything and my engine went completely out. I took it in and it was the oil pressure that caused my engine to fail. I had to get a new engine, transmission, and a whole bunch of other new things done to my car. AFTER repairs covered by warranty I continue driving and right away I noticed my car making weird noises (like whirring and purring). I took it into ANOTHER ford dealership. This dealership told me that the OTHER dealership did the repairs all wrong and that my car was a mess under the hood-??and BOTH dealerships argued who was going to pay for the repairs. To this day I still hear the whirring even though they claim it-??s fixed. Surprise ford of Arizona was the dealership that did repairs, and the Milford Ford was the second dealer who claims the repairs were horrible and screws were loose etc right in front of me(I called ford during this conversation to have it recorded) I have a [XXX] son and I fear to drive my car everyday. I have asked ford to repurchase my vehicle TWICE and no remedy has been done. Now for 3 months of being aware of the recall nothing has been done. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- San Marcos , CA, USA
My dad has the 2019 ford ecosport and I truly believe because of the bad part that is on recall, his car will not start anymore he is [XXX] and it's his only ride, it has been not working since February 2024 just wondering how long it was gonna get the part to get fixed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Mendenhall , MS, USA
low oil engine, light on...big valley ford lincoln stockton wont do something until the second letter re-call is serve.
- Stockton, CA, USA
In June 2023, I had to replace the engine on the 2018 Ecosport at the cost of approximately $6000. The explanation on the bill was due to problems with the "oil pump" I received a letter from Form recalling the car for repairs Jan 1, 2024 for exactly the same problem that I haad to spend $6000 dollars to repair and they still have not repaired the issue on the recall notice. If the car's engine fails AGAIN...because they still have not fixed the issue who will be responsible for the second engine that would have to be replaced in the vehicle?
- New Paltz, NY, USA
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the oil pressure warning light illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a disconnected tensioner belt which caused engine failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
- Burbank, CA, USA
My newly purchased 2019 Ford eco-sport with under 40000 miles started having engine malfunctions, and would not accelerate at all. I had it towed to joey Meyers and was told they needed to replace the engine. I had it replaced in October 2023, Which took two months, and now I am Having the same exact engine light come on and my car is slow to accelerate even after replacing the engine. 4 weeks ago I brought the vehicle back to Joe Meyers ford and was told that -?? this is a new issue and the parts that need to be replaced are technically -??outside-?? of the engine so not covered under warranty -?? the repair invoice total that was quoted to me is $2400. I refused to pay this because I don-??t understand how the engine is replaced and three months later I have the same issue but ford is saying it-??s now a new engine problem. Since then, I checked online to see if there have been any recalls on the vehicle and was shocked to see Jan 04,2024 Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905. Not once did anyone at ford tell me that there is a recall on my vehicle that is stating the exact issues I am experiencing. I am a single mother of 3 children and work full time therefore I am concerned about my childrens safety while driving this vehicle. The vehicle experiences sudden loss of power while driving at high speeds on the freeway.
- Houston, TX, USA
Due the oil drive belt breaking caused the motor to be bad per the ford dealership so they saying it needs a new motor
- Desoto, TX, USA
The car lost oil pressure resulting in engine failure. When I went to take it to mechanic to diagnose I was told the oil pump belt and pulley system had failed resulting in a blown engine
- North Charleston, SC, USA
On April 2nd, my cars dash said -??low oil engine pressure-?? with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn-??t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn-??t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.
- Lakeport, CA, USA
The oil pump drive belt broken damaged the motor ford is aware of this but hasn't issued a recalled yet but in the mean time im stuck with out a vehicle and paying notes on and not eligible for a loaner car.
- Desoto, TX, USA
My car will not start. My dash broad stated engine low oil pressure.
- Los Angeles , CA, USA
On [XXX], my 2019 Ford EcoSport came up with an alert that indicated to "see manual"; the manual indicated that this alert is due to the Powertrain. Hours later, I receive an alert with the engine oil symbol about the engine oil pressure low followed by the engine light appearing. I was able to get it into my dealership (Venus Ewald Ford in Cudahy, WI) the next day; it was informed to me later that day that these symptoms were due to the recall associated with the vehicle. It was a hassle obtaining a rental vehicle as the warranty states it "can only be a Ford Vehicle" I was told. On [XXX], I received a call from the dealership indicating that my rental vehicle was extended as they were waiting on a specific part from Ford. It is now [XXX] and I have not heard anything since 4/05/2024 about the vehicle's status. Moreover, I was informed I would have to pay a deductible which I should not have to as indicated it was all due to the recall and the letter I received regarding the recall states the "repair will be free of charge (parts and labor)." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Oak Creek, WI, USA
I have experience powertrain malfunctions, loss of engine power since June 2023. I had to have my vehicle towed to ford because I had no engine power. The engine was replaced in October and I still am experiencing the same exact issue. The engine light and power train malfunction alerts. I have reduced power and braking while driving. I brought the ecosport back to ford on March 22 2024 and I was quoted $2400 to replace the engine oil pump belt tensioner.when I brought in my vehicle I was never told by ford that this is the exact part that my vehicle has a recall on. My car still has not been fixed and is a safety hazard.
- Houston, TX, USA
Unknown
- San Diego, CA, USA
On Feb 12th 2024 the low engine pressure light came on then went off. Then When I was driving on March 10th 2024 I was hearing loud noises as I was driving and then it was driving very slow. The next day March 11th 2024 as I was at a red light the car stopped working and the oil pressure light came on as well as the engine light and it said low oil pressure and engine failure on the screen. But before all of this i haven-??t had a problem with this and I just got the car 4 months ago. But now all this is happening and I had to tow my car to the ford dealership because it won-??t work or turn on anymore due to this recall issue. And now my car is in the shop with no remedy to fix it and I still have to make monthly payments on it.
- Belville, NC, USA
During my commute from work on 9/19/22 in my 2019 Ford EcoSport my oil pressure light came on and I lost all engine power. A low oil pressure notification came across the vehicle's gauge system (above the steering wheel). I was able to get the vehicle home and contacted Conway Ford. After discussion with Conway Ford, I was told I could pay $600 for them to diagnose the vehicle. I reached out to my local mechanic, and he let me know that many of this make and model vehicle were having this same issue. He indicated I would need a new motor due to the way the vehicle was build. I spoke to the local dealership again and was told there were no replacement motors available for purchase. After paying for a vehicle for 18 months that cannot be driven and must be registered and insured (due to the car loan) I reached out Ford Motor beginning in January of 2024 after seeing information on a recall of EcoSports. Ford Motor said they would have a letter coming to me in February and a remedy for these vehicles. The letter was received, but indicated that there is no remedy available at this time and they are hoping to have one at some point in the second quarter of the year. I again reached out to Ford Motor and asked how they intended to handle this and offering no solution they asked me what I wanted. I requested they buy the vehicle back. After several phone calls, Ford Motor agreed to review the vehicle and consider it for buy back and after getting the run around I was denied for the buy back and told I could reach out to the Better Business Bureau (BBB). However, since the vehicle was purchased more than 365 days ago, the BBB recommended I contact Consumer Affairs and NHTSA.
- Galivants Ferry S C 29544, SC, USA
On 2/9/24 my Ford Ecosport went into complete engine failure. The dash indicator lights for oil pressure low/check engine light/powertrain malfunction while on my way home from work. I was in the turning lane at a stop light when the car died. The car lost all power and would not even turn on to get into a safe area. After pushing the car to the side- I had to call a tow truck ($154) to have the car transported to Ford. There they ran their diagnostic test ($225) and it was found to have the faulty oil pump. Because this "recall" I am told is only a "notice" - the cost to fix the car is quoted at ($9000) as it needs a whole new engine now. I am told they have "no clue" when they can fix it and I am now out a car and transportation to my full time job. I have had to rent a car (not in my name as I could not) $ 571- month- Ford refused to give me a loaner vehicle due to it not being a recall also - I contacted Ford and was told the same thing.
- New Port Richey, FL, USA
- Houston, TX, USA